recreation service‚ public service‚ security service and so on… (Encarta Premium 2009) The key component of business is providing quality service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information gathering and analyzing to increase customer satisfaction. Customer satisfaction with service quality can be evaluated by comparing presumption of service received with expectation of the service needed.(Google) In
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How the Grinch and Beowulf Compare Have you ever read an epic poem and watched a movie that has a lot of resemblance? I’ve read the epic poem Beowulf‚ and I’ve watched the movie How the Grinch Stole Christmas. Surprisingly enough‚ these two are very alike. While How the Grinch Stole Christmas and Beowulf are obviously different‚ they relate with the characters‚ conflict‚ and setting. Did you know that the Grinch and Beowulf have the same characterization? Beowulf and Cindy Lou
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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THE LEVEL OF CUSTOMER SATISFACTION OF DOK ALTERNATIBO PRODUCT USER’S IN BANSALAN An Undergraduate Research Presented to the Faculty of the College of Business Administration Program University of Mindanao Bansalan Campus Bansalan‚ Davao del Sur In Partial Fulfilment of the Requirements For the Degree of Bachelor of Science in Business Administration Major in Human Resource Management Major in Financial Management By: Lianne Mae P. Teves
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UNCLASSIFIED UNCLASSIFIED 1 Open Data Strategy June 2012 UNCLASSIFIED UNCLASSIFIED 2 Contents Summary ................................................................................................... 3 Introduction ................................................................................................ 5 Information Principles for the UK Public Sector ......................................... 6 Big Data .......................................................................
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Data Mining Melody McIntosh Dr. Janet Durgin Information Systems for Decision Making December 8‚ 2013 Introduction Data mining‚ or knowledge discovery‚ is the computer-assisted process of digging through and analyzing enormous sets of data and then extracting the meaning of the data. Data mining tools predict behaviors and future trends‚ allowing businesses to make proactive‚ knowledge- driven decisions Although data mining is still in its infancy
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number of articles on “big data”. Examine the subject and discuss how it is relevant to companies like Tesco. Introduction to Big Data In 2012‚ the concept of ‘Big Data’ became widely debated issue as we now live in the information and Internet based era where everyday up to 2.5 Exabyte (=1 billion GB) of data were created‚ and the number is doubling every 40 months (Brynjolfsson & McAfee‚ 2012). According to a recent research from IBM (2012)‚ 90 percent of the data in the world has been
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an era of big data‚ this data-driven world has the potential to improve the efficiencies of enterprises and improve the quality of our lives; however‚ there are a number of challenges that must be addressed to allow us to exploit the full potential of big data. This paper focuses on challenges faced by online retailers when making use of big data. With the provided examples of online retailers Amazon and eBay‚ this paper addressed the key challenges of big data analytics including data capture and
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large customers that provide a large portion of a suppliers business. These single customers are sometimes distinctive enough to justify constituting a segment on their own. This variable should be relevant to a substantial group of customers‚ such as parents who have children. * Identifiability and measurability: Is the kids’ market large enough to be identifiable and measurable? Yes‚ with the population booming‚ however it’s almost impossible to get accurate strategic data on a number
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Data Preprocessing 3 Today’s real-world databases are highly susceptible to noisy‚ missing‚ and inconsistent data due to their typically huge size (often several gigabytes or more) and their likely origin from multiple‚ heterogenous sources. Low-quality data will lead to low-quality mining results. “How can the data be preprocessed in order to help improve the quality of the data and‚ consequently‚ of the mining results? How can the data be preprocessed so as to improve the efficiency and ease
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