Comparative Study of customer satisfaction in public sector and private sectors banks Table of Contents Acknowledgment…………………………………………………1 Executive Summary……………………………….……………...3 Introduction…………………………………………………….....4 Literature Review…………………………………………………6 Banking Industry: An Overview………………………………....12 Objective of Study……………………………………………….12 Research Methodology…………………………………………..13 Data Analysis……………………………………………………14 Findings…………………………………………………….…...16 Recommendations………………………………………………
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become the one-stop shop for all our daily needs. We can order through the app and get everything delivered to our doorstep‚ quickly. It offers a wide assortment of groceries‚ fruits and vegetables‚ cosmetics‚ electronics‚ bakery items‚ flowers and much more. My current team is ‘Consumer’ . It is associated with providing resources for all consumer (Customer) based requirements. My project is required by for automated integration of freebies in the customer cart based on a Rule engine. A rule
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Walking a Mile in Someone Else’s Shoes As we grow our experiences teach us lessons and shape how we view the world. In Plato’s “Allegory of the Cave‚” he uses the example of the prisoners to show how our view of the world changes when we are faced with new information that contradicts the reality we thought we knew. The world as I viewed it completely changed when a close friend committed suicide. I learned the true meaning of what it means to “walk a mile in someones else shoes”. Its a saying
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Data Mining Information Systems for Decision Making 10 December 2013 Abstract Data mining the next big thing in technology‚ if used properly it can give businesses the advance knowledge of when they are going to lose customers or make them happy. There are many benefits of data mining and it can be accomplished in different ways. The problem with data mining is that it is only as reliable as the data going in and the way it is handled. There are also privacy concerns with data mining
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Assignment Customer service Submitted by:Gergana Tsareva Id number: GT21132 Submited to:Chika Ugoji APRIL 2013 TABLE OF CONTENTS: 1.INTRODUCTION……………………………………………………………………………...3 2.Task 1: CUSTOMER SERVICE POLICY…………………………………………………..3 - Meaning………………………………………………………………………………...3 - Examples……………………………………………………………………………….3 - Table presentation…………………………………………………………………….4 - Reason of using customer service…………………………………………………..5 3.Task 2: REFLECTIC SUMMARY FOR GROUP WORK…………………………………
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Data Mining DeMarcus Montgomery Dr. Janet Durgin CIS 500 June 9‚ 2013 Determine the benefits of data mining to the businesses when employing 1. Predictive analytics to understand the behavior of customers Predictive analytics is business intelligence technology that produces a predictive score for each customer or other organizational element. Assigning these predictive scores is the job of a predictive model‚ which has‚ in turn been trained over your data‚ learning from the experience
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DATA DICTIONARY Data Dictionaries‚ a brief explanation Data dictionaries are how we organize all the data that we have into information. We will define what our data means‚ what type of data it is‚ how we can use it‚ and perhaps how it is related to other data. Basically this is a process in transforming the data ‘18’ or ‘TcM’ into age or username‚ because if we are presented with the data ‘18’‚ that can mean a lot of things… it can be an age‚ a prefix or a suffix of a telephone number‚ or basically
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under the Branch Account Manager (BSSM)‚ Mr. Goni. There I was constantly in touch with the bank’s customers where I got a chance to observe the customers’ behaviors and listen to all their complaints. I also got the opportunity to interview them at that point. This point was beneficial for me as I could directly observe the manager-customer dynamics and how the service quality varied with each new customer. Shahjalal Islami Bank Limited was established as a public limited company on 1st day of April
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39 Questions to Understand Someone I recently was given the following questions by a friend of mine and challenged to try them out‚ on someone other than him. I have to say I am curious about how this would go but I am not sure if it is something I would actually do. The thought of letting a stranger know so much about me so quickly would be something so far outside of my comfort zone. Supposedly these are questions that someone came up with after many failed dates. These questions were reportedly
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about the customer is a necessity for a businesses trying to maximize its profits. A new‚ and important‚ tool in gaining this knowledge is Data Mining. Data Mining is a set of automated procedures used to find previously unknown patterns and relationships in data. These patterns and relationships‚ once extracted‚ can be used to make valid predictions about the behavior of the customer. Data Mining is generally used for four main tasks: (1) to improve the process of making new customers and retaining
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