You Can Do With Data/The Information Architecture of an Organization What is the difference between data and information? Give examples. Data = discrete‚ unorganized‚ raw facts Quantity Sold‚ Course Enrollment‚ Customer Name‚ Discount‚ Star Rating. Information = transformation of those facts into meaning. Financial data (deposits)‚ daily loans. What is a transaction? Action performed in a database management system What are the characteristics of an operational data store? Stores
Premium SQL Database management system Entity-relationship model
AM ET 2 Comments . CIO - So this article may come as something of a surprise‚ as I’m going to be beating the drums about social CRM again‚ this time for the service and support organization. Why? Social networks give you the quickest access to customers where they already are. Almost anybody you want to do business with is somewhere on Facebook or LinkedIn or product-review networks‚ at least in the United States. More importantly‚ these networks are the cauldron that brews the buzz about your
Premium Customer relationship management Customer service
Difficult Customers The customer leaned across the counter. “You mean I spend thousands of dollars in here‚ and I can ’t return a defective tool?” he said. “Well‚ the tool isn ’t really defective‚” replied the counter salesperson. “So you ’re calling me a liar?” The customer now had everyone ’s attention. His loud voice and aggressive manner caused some of the other customers to look at one another and roll their eyes as if to convey the silent message‚ Oh‚ one of those difficult people. It
Premium Customer service Sales Customer
November 8‚ 2013 Big Data Big Data‚ an inspirational novel about the collection and processing of massive amounts of data was eye-opening and encouraging. This collection of data over a long period of time has been processed and used towards many different aspects throughout the world. Dilemmas such as tracking the H1N1 virus‚ to buying the most inexpensive plane tickets‚ all the way to predicting dangerous manholes explosions have all been processed and tabulated for our own benefit with the
Premium Cancer Data
The Customers’ Revenge Atida Motors’ decades-old complaint policy may be no match for unhappy customers who threaten to take their case to YouTube. by Dan Ariely J IM MCINTIRE‚ vice president of customer service at Atida Motor Company‚ was just about to shut down for the day when he received an e-mail from his brother. “Go to Hell‚ Angel!” the subject line shouted. The message linked to a YouTube video. In “A Letter for Bill Watkins‚ CEO‚ Angel Airlines‚” two stolid executives – “Jeff”
Premium Customer Customer service
STUDY ON CUSTOMER LOYALTY ON STAINLESS STEEL WITH REFERENCE TO SALEM STEEL PLANT Customer loyalty can be defines as “customer behavior characterized by a positive buying pattern during an extended period (measured by means of repeat purchase‚ frequency of purchase‚ wallet share or other indicators) and driven by a positive attitude towards the company and its products or services” (Looy‚ Gemmel & Dierdonck‚ 2003). Statement of the problem: To Study on Customer Loyalty no
Premium Steel Stainless steel Pig iron
Interpreting your data is a process that involves answering a series of questions about the research. We suggest the following steps: 1) Review and interpret the data "in-house" to develop preliminary findings‚ conclusions‚ and recommendations. 2) Review the data and your interpretation of it with an advisory group or technical committee. This group should involve local‚ regional‚ and state resource people who are familiar with monitoring and with your product. They can verify‚ add to‚ or
Premium Suzuki Tata Motors Automotive industry
Introduction to Data Mining Assignment 1 Ex1.1 what is data mining? (a) Is it another hype? Data mining is Knowledge extraction from data this need for data mining has arisen due to the wide availability of huge amounts of data and the imminent need for turning such data into useful information and knowledge. So‚ data mining definitely is not another hype it can be viewed as the result of the natural evolution of information technology. (b) Is it a simple transformation of technology developed
Premium Data Data management Data analysis
starts here" and "Internet of Everything" advertising campaigns. These efforts were designed to position Cisco for the next ten years into a global leader in connecting the previously unconnected and facilitate the IP address connectivity of people‚ data‚ processes and things through cloud computing applications and services. Cisco’s current portfolio of products and services is focused upon three market segments—Enterprise and
Premium OSI model Ethernet Data Link Layer
shelf. With an inconvenience like that she will always find a way to manoeuver around it and continue on making her exquisite homemade vanilla ice cream. It’s a good thing that she only makes this ice cream for special occasions‚ or else every one in our family would be tubby like her. Tubby is not a bad quality for a grandma though‚ because grandmas are suppose to be cuddly and comfortable to lay with. In addition to making the world’s best homemade ice cream‚ she is the most loving and warm hearted
Free Family