quality of a restaurant? Customers judge the quality of restaurants through a set of standards‚ its decore‚ design‚ layout ‚ food‚ menu‚ poesies and services. 2. Indicate how and why each of these factors is important to the successful operation of a restaurant: a. Customer satisfaction: As we all know that customers come first‚ so if we reached to satisfy our customers we will build a strong customer base an
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Caroline Walsh BADM 3601 – Operations Management Assignment # 4 Due: Monday November 12th ‐ 5:00 PM (a) A study‐aid desk manned by a graduate student has been established to answer student’s questions and help in working problems in your OM course. The desk is staffed eight hours per day. The dean wants to know how the facility is working. Statistics show that students arrive at a rate of four per hour‚ and the distribution is approximately Poisson. Assistance time averages 10 minutes‚ distributed
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A. Why does the "proper" operation strategy keep changing for A. companies that are world-class competitors? The world is evolving every day and is at a constant change or upgrade. So it only makes sense that the “proper ” operation strategy will also evolve and change over time‚ otherwise your corporation could easily get run over by the competition and transforming market. As a company it ’s important to position yourself with your product or service in the market‚ whether it would be high
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Ch3 – O.M 1) Strategic decisions are those which: A) Only involve senior managers B) Require the input of external consultants and management accountants. C) Seek to move the whole organisation towards its overall long-term goals D) Define the position of a business unit with respect to its operational capabilities 2) The determination of performance priorities is normally influenced by: A) The specific needs of the company’s customer
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Case study of Dupont: Marketing of “Disappearing” products. 1. What are the markets for Lycra? The market for Lycra is vast. It’s not easy to pinpoint a particular market as Lycra is being used by different manufacturers such as Wacoal‚ Liz Claiborne‚ Macy’s‚ etc. and they are targetting different consumers. In general‚ the market for lycra is the manufacturers of garments and retailers. Being specific‚ Its market are Baby boomers because as they are getting aged‚ they are gaining weight
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1. GENESIS OF ‘THE GOAL’ The Goal is about science and education. The author believes that these two words have been abused to the extent that their original meanings have been lost in a fog of too much respect and mystery. Science for him is not about the secrets of nature or even about truths. Science is simply the method to try and postulate a minimum set of assumptions that can explain‚ through a straightforward logical derivation‚ the existence of many phenomena of nature. For example the
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What lead to the success of Galanz Company? Please analyses the company form the perspectives of competitive strategy and operations strategy? The early success of Galanz can be prescribed to its ability to deploy its resources in an effective manner and establish itself as a recognized brand in its domestic market through a consistent competitive strategy of Cost Leadership (Porter). The competitive strategy of Galanz is cost leadership which has resulted with increased market share by being aggressive
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Cookie Company 1. Draw a process flow chart for cookie production. 2. How many orders can Kristen fill in a night‚ assuming she is open for four hours each night? Throughout rate= 6/hour 6 orders x 4 hours = 24 orders Therefore Kristen can fill 24 orders each night. 3. How long will it take her to fill a rush order? A ‘rush’ order will still take 26min as this is how long the operations time is. None of the processes can be eliminated with rush orders therefore the operations time cannot
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MODULE TITLE: OPERATIONS MANAGEMENT Hand in date: 6pm Thursday 10th December Alternative Assessment 2‚500 words Report question The aim of the JIT methodology may be deemed to meet demand instantaneously‚ with perfect quality and no waste’. So runs one definition of JIT. Your task is to evaluate the requirements and objectives of a JIT operation and analyse the potential benefits and drawbacks when deciding to apply the JIT methodology to the following operation: A restaurant
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the individual member of the group. Weakest link – Reliability depends on the minimum effort. Best link – Reliability depends on the minimum effort. On the other hand study group’s maintenance management is a critical component of the overall study program. The management function should bind the distinct parts of the program into a cohesive entity. What is maintenance and why is it performed? Past and current maintenance practices in both the private and government sectors would
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