Southwest Airlines is a major airline company operating in the United States. The company was founded in 1967 in Houston‚ Texas by Herb Kelleher and Rollin King. The company’s vision was a low-cost‚ no-frills airline that was safe‚ affordable‚ and fun. Out of that vision‚ and following and arduous inception‚ the company has become one of the largest U.S‚ airlines‚ getting more travelers to their destinations than any other U.S. airline‚ and making a profit while doing it. Southwest Airlines
Premium Airline Southwest Airlines Low-cost carrier
Southwest Airlines Mission and Vision Statements Southwest Airlines has two statements declaring their mission. “The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and Company Spirit.” This mission defines that customer service is their top priority. Southwest differentiates themselves not only by their reputation for customer service but by the value it places on a happy
Premium Customer service Customer Southwest Airlines
CASE STUDY- DELL INC ASSIGNMENT #2 By: Muhammad Salman ( Syed Ahmed Farooq Wasti ( Kamran Ullah Khan ( References: www.apple.com‚ www.dell.com‚ www.hp.com‚ www.ibm.com Finance.yahoo.com‚ www.gateway.com‚ www.sec.gov/edgar.shtml )_______ )_______ )_______ Introduction • Dell computer was founded by Michael Dell at age of twenty one in his dorm at the University of Texas‚ Austin. Initially the name of the company was PCs Ltd in 1984 but later it was changed to Dell Computer in 1987 when
Premium Dell Personal computer Customer
Southwest Value Chain Analysis Outcomes / Accomplishments: low price‚ convenience service‚ customer loyalty low turnover & low costs‚ great union relationships‚ customers are brand ambassadors. Southwest Airlines (SWA) is consistent in their culture‚ business model‚ and customer interactions and engagement‚ all collectively reducing costs and enabling their point-to-point‚ efficient‚ low cost‚ friendly service. Their culture favors personal connection‚ community‚ recognition‚ support‚ and
Premium Southwest Airlines Airline Low-cost carrier
different strategic competitive models? What is relationship between different clusters of HR practices and organizational performance? For companies looking for ways to gain a competitive advantage‚ the implication of HR strategic choices for company’s performance is certainly the key factor. Recently business strategy researchers turned their attention to internal attributes of top firms looking at growth and utilization of human resources. This essay will aim to demonstrate how Strategic Human Resource
Premium Strategic management Human resource management Airline
for the Southwest Airlines (LUV NYSE symbol) : Various financial ratios are used by managers and investors to analyze company’s financial health. In this section we describe return on equity analysis to measure the Southwest’s performance. ROE is viewed as one of the most important financial ratios. It is used in an effort to evaluate management’s ability to monitor and control expenses and to earn a profit on resources committed to the business. Three levels of ROE ratios assess Southwest Airlines’
Premium Airline Southwest Airlines Generally Accepted Accounting Principles
STRATEGIC HRM AT THE MAYO CLINIC: A CASE STUDY Sunil Ramlall Hamline University Tripp Welch‚ Jennifer Walter‚ and Daniel Tomlinson The Mayo Clinic ABSTRACT For many decades‚ Mayo Clinic has been ranked as one of the top medical institutions in the world. The entire health care industry has been experiencing immense challenges. Given the current and historic success of Mayo‚ what does Mayo need to do from an HR perspective to maintain this standard of excellence? This case identifies the
Premium Health care Human resource management
School) Bachelors in Business Management and Entrepreneurship Sales Management ECB 20503 Case Study: The Valley Winery PREPARED BY: FARA ASHIKIN BT GHAZALI 62283313167 PREPARED FOR: DR. MOHD FARID SHAMSUDIN 1) What are the problem facing Pat Waller? Pat Waller is the one who recently hired as sales manager of the San Francisco region’s chain division. The major problems facing by him are high turnover and continue with sales increase. According to the case‚ on average a sales representative
Premium Sales Sales management
Case Study Analysis Activity Title: American Airlines Flight 191 Case Study Name: James Date: Oct 20‚ 2010 Cause(s) of Accident The National Transportation Safety Board (NTSB) determined that the probable cause of this accident was the asymmetrical stall and the ensuing roll of the aircraft because of the uncommanded retraction of the left wing outboard leading edge slats and the loss of stall warning and slat disagreement indication systems resulting from maintenance-induced damage
Premium Air safety National Transportation Safety Board
Apple Inc.‚ Strategic Management Case Analysis GB520 Strategic Human Resource Management: Unit 1 March 13‚ 2012 Apple Inc.‚ Strategic Management Case Analysis What is Strategic Management and why is it critical to the success of an organization meeting its goals and mission? Strategic management is the application of the basic planning process at the highest levels of the company. Top management sets goals for the performance of the company carefully formulating‚ implementing and evaluating
Premium Apple Inc. Steve Jobs