Program Human Resource Management - Motivation among employees in multinational corporations Writers Kristina Trifunovska Robin Trifunovski Supervisor Agneta Moulettes Examiner Timurs Umans ___________________________________________________________________________ Abstract ___________________________________________________________________________ Title: Human Resource Management; multinational corporations. Motivation among employees in Authors:
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creating a “memorial experience” for their customers starts with their employees. Ritz-Carlton invests in their employees to ensure that their people’s genuine care and focus is on their customers. The Ritz uses an array of strategies to fuel motivation that range from intrinsic motivators such as empowerment to extrinsic motivators like their fringe benefits and compensation packages. There is no coincidence that this service excellence organization won the Department of Commerce awarded the
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Classic Airlines Problem Solution “Every company knows that it costs far less to hold on to a customer than to acquire a new one” (Gokey‚ 2002). As the commercial airline industry is changing at a rapid pace‚ Classic Airlines (CA) is faced with the challenge of delivering increased value within leaner consumer budgets. According to Plunkett Research Online‚ travel industry expenditures are decreasing and e-commerce is gradually replacing many jobs. With this report in mind‚ CA is set
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EWMBA 299 – Competitive Strategy Southwest Airlines Introduction The domestic US airline industry has been intensely competitive since it was deregulated in 1978. In a regulated environment‚ most of the cost increases were passed along to consumers under a fixed rate-of-return based pricing scheme. This allowed labor unions to acquire a lot of power and workers at the major incumbent carriers were overpaid. After deregulation‚ the incumbent carriers felt the most pain‚ and the floodgates had
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Table of Contents Introduction 3 Types of Motivation in the Workplace 3 Theories on Motivation 4-7 Factors Affecting Employee Motivation 7-8 Conclusion 8 References 9-11 Motivation in the Workplace Introduction Motivation within the workforce has always been a central problem for leaders and managers. Employees who feel motivated in the workplace are more likely to be persistent
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Inducing Intrinsic Motivation to Explore the Enterprise System: The Supremacy of Organizational Levers Weiling Ke‚ Chuan-Hoo Tan‚ Choon-Ling Sia‚ and Kwok-Kee Wei Weiling Ke is an associate professor of operations and information systems in the School of Business at Clarkson University. She holds a Ph.D. from the National University of Singapore. Her research areas are enterprise systems‚ open source software‚ and electronic commerce. Her research has been published in the Journal of Operations Management
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An airline alliance is an agreement between two or more airlines to cooperate on a substantial level. The three largest alliances are the Star Alliance‚ SkyTeam and Oneworld. Alliances also form between cargo airlines‚ such as that of WOW Alliance‚ SkyTeam Cargo and ANA/UPS Alliance. Alliances provide a network of connectivity and convenience for international passengers and international packages. Benefits and costs Benefits can consist of: An extended and optimized network: this is often
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Motivation 1. How does Herzberg’s Two-Factor Theory explain how companies are attracting and retaining Gen Y employees? Herzberg’s two-factor theory identifies job context as the source of job dissatisfaction and job content as the source of job satisfaction. Hygiene factor in the job context are sources of job dissatisfaction. Motivator factors in the job content are sources of job satisfaction. In this theory‚ job satisfaction and job dissatisfaction are separate dimensions in the two-factor
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Do All Carrots Look The Same? Examining the Impact of Culture on Employee Motivation by Justine Di Cesare and Golnaz Sadri Introduction Motivation is fundamental to human behaviour. Bartol and Martin (1998) define motivation as the force that energises behaviour‚ gives direction to behaviour‚ and underlies the tendency to persist. Similarly‚ Greenberg and Baron (1997) define motivation as “the set of processes that arouse‚ direct‚ and maintain human behaviour toward attaining some goal”
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Executive Overview: Lufthansa is the largest airline in Europe in terms of passengers carried. By 2002‚ Lufthansa had become of the strongest airlines and top aviations groups in the world. Lufthansa had undergone a decade of fundamental change. Lufthansa was transformed from a state-owned‚ unprofitable national airline into one of the most profitable‚ privately owned aviation groups in the industry. The group turned a record loss of €350 million in 1992 into a pre-tax profit of €952 million in
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