ORGANIZATIONAL CULTURE AND THE DEVELOPMENT OF ORGANIZATIONAL CULTURE 1. INTRODUCTION One of the significant elements while discussing about organization development is to discuss its own existing culture as the culture itself is part of organization behavior that gives significant role in shaping organizational sustainability. Above all there is a need to recognize the right culture for any organization to achieve excellence. Peters and Waterman (1982) clearly described organizational
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Strong/weak cultures Strong culture is said to exist where staff respond to stimulus because of their alignment to organizational values. In such environments‚ strong cultures help firms operate like well-oiled machines‚ engaging in outstanding execution with only minor adjustments to existing procedures as needed. Conversely‚ there is weak culture where there is little alignment with organizational values‚ and control must be exercised through extensive procedures and bureaucracy. Research shows that organizations
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Comprehensive Case Analysis Southwest Airlines: What¡¦s Next? April 11‚ 2000 They Took a Great Idea and Made It Fly Southwest Airlines Company is a domestic airline that provides primarily short-haul‚ high-frequency‚ point-point‚ low-fare service to 53 airports in 52 cities in26 states throughout the United States. Southwest focuses primarily on point-to-point service‚ providing more direct nonstop routes for short-haul customers and‚ therefore‚ minimizing connections‚ delays and total
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What is organizational culture? * Organizational culture- The system of shared actions‚ values‚ and beliefs that develops within an organization and guides the behavior of its members * External adaptation- Involves reaching goals and dealing with outsiders regarding tasks to be accomplished; methods used to achieve the goals; methods of coping with success and failure. * Important aspects of external adaptation * Separating eternal forces based on importance * Developing
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Background: Southwest Airlines is the largest airline measured by number of passengers carried each year within the United States. It is also known as a ‘discount airline’ compared with its large rivals in the industry. Rollin King and Herb Kelleher founded Southwest Airlines on June 18‚ 1971. Its first flights were from Love Field in Dallas to Houston and San Antonio‚ short hops with no-frills service and a simple fare structure. The airline began with one simple strategy: “If you get your passengers
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(TRS)‚ a nonprofit organization‚ has been in existence for more than 70 years. The organization’s mission has remained the same during this time‚ but the membership‚ the use of the Society by nonmembers and the competitive landscape have changed substantially. Driven primarily by a board of directors and regional volunteer leaders‚ the Society has never had a formal leadership development philosophy. Now‚ the long-time president has retired‚ and TRS leaders are reflecting on how to prepare for the
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Southwest Airlines: A Case Analysis ORGANIZATIONAL ANALYSIS It is evident that the greatest strength that Southwest Airlines has is its financial stability. As known in the US airline industry‚ Southwest is one of those airlines who are consistently earning profits despite the problems the industry is facing. With such stability‚ the corporation is able to make decisions and adjust policies‚ which other heavily burdened airlines may not be able to imitate. Having a low amount of cost in their
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* Organizational structure + Principal*-Agent problem Principal-Agent Problem There is separation between ownership & control in most of the firm that we see today. As owners‚ shareholders appoint managers to make decisions for the company. There is another term to describe relationship between them. Shareholders are the PRINCIPAL that appoints the manager (AGENT) to act on the shareholders’ behalf so that profit can be maximize. E.g. Patient-Doctor Managers-Employees
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Southwest History 1966: Rollin King marched into Herb Kelleher’s law office with a plan to start a low-cost/low-fare airline that would shuttle passengers between San Antonio‚ Dallas‚ and Houston. Thought of this idea because businessmen were complaining about the commute. 1967: Kelleher filed papers to incorporate the new airline and submitted an application to the Texas Aeronautics Commission for the new company to serve Dallas‚ Houston‚ and San Antonio. ------4 year legal and regulatory
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CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY MULTIPLE CHOICE 1. The description of an organization as more like a snake pit‚ with daily conflict‚ distress‚ and struggle‚ would come from which level within the organization? a. group level b. organizational level c. individual level d. department level ANS: C PTS: 1 DIF: Moderate REF: p. 3 OBJ: 1 NAT: AACSB Analytic | Group Dynamics TOP: Human Behavior in Organizations MSC: S&E 2. The snake pit metaphor of organization
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