Southwest Airlines Executive Summary “The U.S. airline industry had lost money in 14 of the 28 years from 1980 through 2007‚ with combined annual losses exceeding combined annual profits by $15 billion. Yet in July 2008‚ Southwest reported record quarterly revenues‚ its 69th consecutive quarter of profitability‚ rising passenger traffic on its flights‚ and a record load factor.”5 With a brilliant strategy of ‘low cost/low fare/no frills’ Rollin King‚ along with Herb Kelleher‚ launched the
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Organizational Behavior Contents 1. Introduction of Organizational Behavior 2. Organizational Culture 3. Individual Difference 4. Perception 5. Learning 6. Motivation 7. Group & Team 8. Communication 9. Power and Organizational Politics 10. Decision Making 11. Conflict 12. Leadership 13. Organizational Change 1 1. Introduction of Organizational Behavior Understanding Key Concept l Organizational behavior is the study of individuals and groups in organizations. l Workforce diversity involves
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Organizational Concepts Table of Contents 1. Chapter 1: Organizational Planning 4 1.2. Introduction: 4 1.3. Defining Planning 4 1.4. Recognizing the Advantages of Planning 5 1.5. Using Plans to Achieve Goals 5 1.6. Criteria for effective goals 6 1.7. Coordination of goals 6 1.8. Detailing Types of Plans 7 1.9. Operational plans 7 1.9.1. Tactical plans 8 1.9.2. Strategic plans 8 1.9.3. Contingency plans 9 1.10. Identifying Barriers to Planning 9 2. Chapter 2 Creating Organizational
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Organizational Design In today’s volatile business environment‚ it is more important than ever that managers‚ whether of a global multinational or a small team‚ should understand the fundamentals of organizational design. Written specifically for executives and executive MBA students‚ the new edition of this successful book provides a step-by-step “how to” guide for designing an organization. It features comprehensive coverage of the key aspects of organizational design‚ including goals‚ strategy
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Acknowledgement I would kindly like to thank our “Organizational Behavior” lecturer Ms. Kalpana Ambepitiya for bequeathing us such a great opportunity to identify and evaluate our knowledge and showing our capability to successfully complete the assignments. Not only did we prove ourselves‚ but also did we get a prospect of studying how to get used to a time planner in order to complete our work within the time given. I feel & believe that this assignment helped me (Personally) to brush up my
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SOUTHWEST AIRLINES Presented by: Allan Abutin Rick Boone Peter Bond Bethany Lam Phuong Nguyen A. EXECUTIVE SUMMARY Southwest Airlines has been serving its customers since 1971 and has focused its business on convenience‚ customer service and low-cost flights. From the outset‚ the two founders were dedicated to success and the company has taken many steps since then to accomplish this. Through the use of technology‚ strategic placement of travel routes and keeping the business person
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Organizational culture influences many aspects of workplace life. A workplace with strong beliefs‚ values‚ behaviors‚ ideas and expectations define an organization. Well-communicated beliefs‚ values‚ ideas and expectations influence employee’s behavior and determine how employees communicate with others throughout the organization‚ thus defining the organization’s culture. Over the years‚ the topic of organizational culture has been studied in many disciplines from anthropology to sociology. A prominent
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similar circumstances. Leading Organizational Change Manny 150 wds 1----Business Failure Analysis- Select a business that failed and one that succeeded within the last 5 years. Boarders and Barn&Noble Identify each organization’s objectives‚ vision‚ and mission. Determine the indicators of the business failure and success from research. (These may include aspects of the leadership style‚ communication‚ structure‚ and so forth.) Describe how specific organizational behavior theories could have
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What are the factors which determine an organizational culture? Culture represents the beliefs‚ ideologies‚ policies‚ practices of an organization. It gives the employees a sense of direction and also controls the way they behave with each other. The work culture brings all the employees on a common platform and unites them at the workplace. There are several factors which affect the organization culture: ▪ The first and the foremost factor affecting culture is the individual working
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Organizational Behavior Terminology and Concepts April 2‚ 2005 Organizational behavior encompasses a wide range of topics‚ such as human behavior‚ change‚ leadership‚ and teams. Organizational Behavior is the study and application of knowledge about how people‚ individuals‚ and groups act in organizations. It interprets people-organization relationships in terms of the whole person‚ group‚ organization‚ and social system. Its purpose is to build better relationships by achieving individual
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