Maslow’s hierarchy identifies the following five different types of needs arranged in a hierarchical order. 1. Physiological needs 2. Safety needs 3. Social needs 4. Esteem or ego needs 5. Self-actualization needs As explained by Maslow‚ people are initially motivated by the needs at the lowest level of need hierarchy. Unless this need is satisfied to a reasonable degree‚ they are not very much concerned with satisfaction of higher level need but when a lower level need is satisfied
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I intend to explore Maslow ’s hierarchy of needs and Herzberg two factory theories and indentify the key differences that exist between them‚ and explain how they can be applied by managers to motivate staff. Both are examples of content theories‚ a content theory is one where “we can attribute a similar set of needs to all individuals” ( Fincham and Rhodes‚ 2005‚ pg 193) Maslow’s Hierarchy of needs is essentially based on a pyramid depicting the different types of needs that one has. At the bottom
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PSY/211 Maslow ’s hierarchy of needs is often portrayed in the shape of a pyramid with the largest‚ most fundamental levels of needs at the bottom and the need for self-actualization at the top (Maslow and Lowery‚1998[p4] . Self-actualization is the inner fulfillment of talent and creativity; then there’s self-esteem‚ which is the need for recognition and respect. The most desired to some is belonging‚ the need for family and friends. Safety is very important. This the need for stability‚
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Chapter 7 – southwest airlines 7a Review this IM exchange and explain how the customer service agent could have handled the situation more effectively. The agent should have made the conversation go like this: Agent: Thank you for contacting Home Exercise Equipment. How is everything going for you? (Omit What’s up) Agent: I do hear that a lot‚ let’s see what we can do (Omit the LOL) Agent: We will send you another crossbar (after the customer said it was not the right length) This is how
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Hanson Ski Products - Projected Quarterly Balance Sheets (in $ thousand) 3/31/86 Assets Current Assets Cash Receivables‚ Net Inventories Prepaid Expenses Total Current Assets Fixed Assets Plant‚ Property‚ & Equipt (Less) accum depreciation Total Net Fixed Assets Other Assets Total Assets Liabilities and Stockholders’ Equity Current Liabilities Accounts Payable Notes Payable - banks Income Taxes Payable Current Installments - lt debt Total Current Liabilities Long Term Debt Term Loan Notes Payable
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Southwest Airlines Company: Leadership Profile Jim Darling‚ Amie Rainbolt‚ Melissa Blouin‚ and Meleanie Cabrera University of Phoenix LDR/300 June 18‚ 2013 Sharon Patterson Southwest Airlines Company: Leadership Profile Team A will discuss how Southwest Airlines president can recruit and develop the airlines future leaders. Even though there is a proposal to avoid managerial derailment and failure for Southwest Airlines. They can compare-and-contrast of common leadership traits in the airline industry
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Case 21 Southwest Airlines Contents Introduction 1 The Problem 1 The Analyses 2 The Alternatives 3 The Recommendations 4 Conclusions 4 References 4 Introduction Millions of people fly everyday. Southwest airlines provide low-fare travel among 58 cities in the United States. Although the airline industry suffered greatly in the aftermath of September 11‚ Southwest was able to continue to hold strong. Southwest airline continues to maintain steady sales as much of the industry
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EXECUTIVE SUMMARY Southwest Airlines Co. provides low-fare‚ "no-frills"‚ civil air transportation. The company was incorporated in 1967 and is headquartered in Dallas‚ Texas. As of December 31‚ 2005‚ it operated 445 Boeing-737 aircrafts and provided service to 61 cities in 31 states. The company also provides frequent flyer awards to business partners‚ including credit card companies‚ hotels‚ telecommunication companies‚ and car rental agencies. Southwest Airlines is the fifth largest airline company in
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that buy expensive tickets just to have all the comfort that others airlines offer‚ Southwest decided to do the opposite and selling just the transportation itself for the lowest price it could be just so you could get to places without paying too much for it. They kept it simple and inexpensive. 2 – What values do airline customers – both business and leisure travelers – seek when they buy air travel tickets? Has Southwest done a better job than competitors of meeting the needs of these air
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Southwest Airlines‚ Key Facts: Niche strategy. Concept: Concentrate in underutilized airports 1 type of aircraft fuel-efficient 737 (1994 more that 200 planes) Frequent‚ on-time departures Low cost fares‚ only 2 types of fares per root No seats assigned‚ no meals Point-to-point roots Higher equipment initialization‚ shorter turn-around times Competitive advantage: Cost structure "The workforce is dedicated to the company. They’re Moonies basically. That’s the way
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