thanks to the Management of ICBT for allowing me to carry out this study. I wish to express my special gratitude to Mr. Gayan Jayasinghe‚ in Strategic Marketing Management‚ for the kind and willing guidance and constant interest and encouragement given to me during this study. It also my duty to record my thankfulness to all the lecturers of ICBT who gave us a wealth of knowledge and shared their experiences‚ which made this study a truly valuable experience and made me well equipped with the necessary
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1.0 Introduction – Singapore Airlines Ltd Singapore Airlines (SIA) once again is hitting the headlines with plans to restart the world’s longest commercial flight between Singapore and Los Angeles‚ and Newark with the fuel efficient ultra-long-range Airbus-350s in 2018; its new First Class and Business Class designs launched on its next batch of 5 A380 superjumbos in 2017. In 2013‚ SIA made a strategic decision to cut long haul direct flights to New York & Los Angeles after high fuel charges and
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Southwest Airlines: Using Human Resources for Competitive Advantage Executive Summary Southwest was founded in 1971 with a fleet of three Boeing 737 aircraft. Headquartered at Love Field in Dallas‚ the airline followed a strategy of low fares‚ few frills‚ and excellent customer service. Early on‚ the airline faced many political and regulatory challenges including the Wright Amendment‚ which prohibited the carrier from offering direct service into Love Field from any state other than Texas
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CASE 46 Making Socially Responsible and Ethical Strategic decisions move a company toward its stated goals and perceived success. Strategic decisions also reflect the firm’s social responsibility and the ethical values on which such decisions are made. They reflect what is considered important and what a company wants to achieve. Mark Pastin‚ writing on the function of ethics in business decisions‚ observes: There are fundamental principles‚ or ground rules‚ by which organizations act. Like the ground
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SOUTHWEST AIRLINES Executive Summary Southwest Airlines is the largest low cost airline carrier in the United States. Southwest is headquartered in Dallas‚ Texas. The airline was established in 1967. It carries the most domestic passengers of any US airline‚ as of June 5‚ 2011. Southwest uses only Boeing 737’s‚ except for a short time during the 1970’s and 1980’s when they used Boeing 727’s. As of August 2012‚ Southwest is the largest domestic passenger airline operator of the Boeing
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Gary Kelly High Profile CEO of Southwest Airlines Stephanie Bleam October 19‚ 2011 Mr. Gregory Haughton Introduction Gary Kelly serves as the Chairman of the board‚ President‚ and Chief Executive Officer at Southwest Airlines. A 23-year veteran who becomes CEO in 1989‚ Gary has worked closely with southwest legendary cofounder and Chairman Emeritus Herb Keller and
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Marketing Case Study: Coke 1) The Coca-Cola company is being very strategic as to who it markets each of its products. For the most part‚ they do not overlap on who they market each product to; instead they are trying to create a brand that can be easily identifiable with one market. The first product primarily uses gender segmentation‚ Diet Coke is for the most part marketed to women who are trying to watch or lose weight. The next product‚ Coke Zero also uses gender segmentation as it is marketed
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Integrative Problem (Page 27) The final stage in the interview process for an Assistant Financial Analyst at Caledonia Products involves a test of your understanding of basic financial concepts. You are given the following memorandum and asked to respond to the questions. Whether or not you are offered a position at Caledonia will depend on the accuracy of your response. To: Applicants for the position of Financial Analyst From: Mr. V. Morrison‚ CEO‚ Caledonia Products Re: A test of your
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NOTES Lecture 3: The ORGANISATION AS CONTEXT FOR CHANGE: More Recent theories of Organisation (Notes in lieu of reading Burnes chapter3 - Adapted from: Burnes‚ B. (2009) Managing Change‚ Fifth edition‚ Pearson Education Limited) The focus of this chapter is on what Burnes describes as proto-paradigms that have come to dominate Western managerial thinking and writing since the 1980s‚ namely: The Culture-Excellence approach‚ the Japanese Management approach‚ and the Organisational
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Classic Airlines Marketing Solution Introduction The world economy is increasingly been fuel by Service businesses‚ with stiff competitions‚ most companies are finding it difficult to differentiate their physical products. To have that competitive edge over competitors‚ it is critical for service businesses to understand the special nature of services (Kotler‚ & Keller). One such company that is finding it difficult to understand the nature of services is Classic Airlines. The company is the
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