Cultural Values Essay: The definition of value is “The regard that something is held to deserve; the importance or preciousness of something (Dictionary.com).” For example something valuable would be before my grandma passed away she gave me a necklace that is something valuable to me because of her giving me a necklace that came from her. Cultural value is the commonly held standards of what is acceptable or unacceptable‚ important or unimportant‚ right or wrong‚ workable or unworkable‚ etc.‚
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organizational‚ and cultural values affect decision making in my personal and professional life. My cultural‚ organizational and personal values represent my beliefs and traditions of my cultural environment. Through my research‚ I examined values and based them on how important they are within my personal‚ organizational‚ work‚ and cultural lifestyle. Based on the research‚ I came to the conclusion knowing the foundational elements of individual behavior can be very rewarding. Values do not act individually
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The importance of cultural competency when working with diverse populations in health care can affect a patients or clients overall health in a positive or negative way and also affect reputation of the doctor and the staff. In the article Cultural Competency: Values‚ Traditions and Effective Practices‚ by Carol Brannon she defines Cultural competency‚ as “the ability to understand and respond effectively to the cultural and linguistic needs of patients or clients”(p.2). Brannon also explains how
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According to Smith (2004)‚ Kelleher and King founded Southwest Airlines in 1971. Their intention was to provide what is described as a frequent‚ low-cost airline service in busy markets‚ no more than 500 miles‚ with its first flight between Dallas and San Antonio. Smith (2004) stated that approximately nine years after Southwest Airlines’ inception‚ it decided to adopt a particular mission statement. This particular mission statement is found on its website‚ emphasizes the highest quality of customer
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Southwest Airlines: Leading the Airline Industry one Statistic at a Time Victoria Mack May 6th‚ 2013 Quantitative Research Methods Term Paper I. Introduction “The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit.” (Kelly‚ Gary) By providing the highest quality of customer service‚ Southwest Airlines business model is set up to provide
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Introduction A personal and/or cultural value is an absolute or relative ethical value‚ the assumption of which can be the basis for ethical action. A value system is a set of consistent values and measures. A principle value is a foundation upon which other values and measures of integrity are based. Those values which are not physiologically determined and normally considered objective‚ such as a desire to avoid physical pain‚ seek pleasure‚ etc.‚ are considered subjective‚ vary across individuals
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EXECUTIVE SUMMARY Southwest Airlines Co. provides low-fare‚ "no-frills"‚ civil air transportation. The company was incorporated in 1967 and is headquartered in Dallas‚ Texas. As of December 31‚ 2005‚ it operated 445 Boeing-737 aircrafts and provided service to 61 cities in 31 states. The company also provides frequent flyer awards to business partners‚ including credit card companies‚ hotels‚ telecommunication companies‚ and car rental agencies. Southwest Airlines is the fifth largest airline company in
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Chapter 7 – southwest airlines 7a Review this IM exchange and explain how the customer service agent could have handled the situation more effectively. The agent should have made the conversation go like this: Agent: Thank you for contacting Home Exercise Equipment. How is everything going for you? (Omit What’s up) Agent: I do hear that a lot‚ let’s see what we can do (Omit the LOL) Agent: We will send you another crossbar (after the customer said it was not the right length) This is how
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that buy expensive tickets just to have all the comfort that others airlines offer‚ Southwest decided to do the opposite and selling just the transportation itself for the lowest price it could be just so you could get to places without paying too much for it. They kept it simple and inexpensive. 2 – What values do airline customers – both business and leisure travelers – seek when they buy air travel tickets? Has Southwest done a better job than competitors of meeting the needs of these air
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Rewards at Southwest Airlines Case Study Southwest Airlines prided themselves on their commitment to customer service and equality by offering a streamlined business model with an emphasis on simplicity and efficiency that has remained the same for the most part since the airlines’ inception in 1967. At the time of the case study‚ Southwest had been profitable for the past 28 years‚ an achievement many airlines are incapable of boasting due to the volatility of the airline industry. One
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