"Southwest airlines development of relationship marketing" Essays and Research Papers

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    for the Southwest Airlines (LUV – NYSE symbol) : Various financial ratios are used by managers and investors to analyze company’s financial health. In this section we describe return on equity analysis to measure the Southwest’s performance. ROE is viewed as one of the most important financial ratios. It is used in an effort to evaluate management’s ability to monitor and control expenses and to earn a profit on resources committed to the business. Three levels of ROE ratios assess Southwest Airlines’

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    Aviation News and Resource Online Magazine. “History of Southwest Airlines” http://avstop.com/history/historyofairlines/southwest.html) Bailey‚ Jeff (2008) “Southwest. Way Southwest” The New York Times Freiberg‚ K. & Freiberg‚ J. (1996) Nuts! Southwest Airlines ’ Crazy Recipe for Business and Personal Success. New York: Broadway Marhoffer‚ Amy. (2011) “Southwest Airlines “Gets It” With Our Culture” http://www.blogsouthwest.com/blog/southwest-airlines-“gets-it”-our-culture Pederson‚ Jay P. (2005) International

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    Case 5.2 Southwest Airlines Corporation Problem formulation This case discusses the American based airline company Southwest Airline’s strategy and seeks to evaluate the basis on which Southwest builds its competitive advantage. Secondly‚ an analysis of Southwest´s control systems and what function they fill towards enabling the execution of their strategy. Arguments Southwest Airlines Corporation business strategy revolves around a cost-cum strategy. What this means is that their primary goal

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    strategies to adapt to these changes. The overall environment of the Airlines Industry in the USA as found in this case‚ could be described as that of bitter rivalry. The hostility between competitors were so harsh that two rivals -Texas International and Braniff joined hands to destroy Southwest Airlines even before it could begin its operation. Failed to stop its operation‚ the rivals began to put up obstacles at every step Southwest took. No wonder‚ they were dubbed as "predator" meaning an animal

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    According to Smith (2004)‚ Kelleher and King founded Southwest Airlines in 1971. Their intention was to provide what is described as a frequent‚ low-cost airline service in busy markets‚ no more than 500 miles‚ with its first flight between Dallas and San Antonio. Smith (2004) stated that approximately nine years after Southwest Airlines’ inception‚ it decided to adopt a particular mission statement. This particular mission statement is found on its website‚ emphasizes the highest quality of customer

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    company’s marketing‚ financial‚ manufacturing‚ and legal strategies. The leadership and performance strategies are also important steps in this plan as well as any international strategies. The functional level of the organization is the level of the operating divisions and departments. The strategic issues at the functional level are related to business processes and the value chain. Functional level strategies in marketing‚ finance‚ operations‚ human resources‚ and R&D involve the development and

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    EXECUTIVE SUMMARY Southwest Airlines Co. provides low-fare‚ "no-frills"‚ civil air transportation. The company was incorporated in 1967 and is headquartered in Dallas‚ Texas. As of December 31‚ 2005‚ it operated 445 Boeing-737 aircrafts and provided service to 61 cities in 31 states. The company also provides frequent flyer awards to business partners‚ including credit card companies‚ hotels‚ telecommunication companies‚ and car rental agencies. Southwest Airlines is the fifth largest airline company in

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    Dallas Texas‚ Southwest Airlines stands out as a company willing to do things differently and wanting to be the best Airline in America‚ and last year it was rated America’s best airline‚ both in the quality of its flights and the being the most profitable. With such admirable past and what seemed like a future cast in success‚ one would not expect Southwest to be confronted with problems which could potentially derail it from its destination as the premier carrier in the US Airline industries. The

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    Marketing Plan for Breeze Airlines 24 April 2010 Marketing Plan for Breeze Airlines Air has become the most preferred method of transportation for many people around the world and more travelers are looking for affordable ways to travel between destinations. Consequently‚ the increase in customer’s demand for cheaper fares has created an excellent business opportunity for low cost airlines to emerge. Low cost carriers have been successful satisfying customer’s demand for cheaper

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    Summary 1.0 Executive Summary Puddle Jumpers Airlines‚ Inc. is a new consumer airline in its formative stages. It is being organized to take advantage of a specific gap in the short-haul domestic travel market. The gap exists in low cost service out of Anytown‚ U.S.A. The gap in the availability of low cost service in and out of the Anytown hub coupled with the demand for passenger travel on selected routes from Anytown indicates that a new entrant airline could be expected to capture a significant

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