LALA LAjpatrai College | | |AIRLINE INDUSTRY | |SERVICE SECTOR MANAGEMENT | | | |
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The airline was formed by the Dubai Government under a management agreement with Pakistan International Airlines (PIA) Using a PIA leased 737 and A300. On 25th October 1985‚ Emirates flew its first routes out of Dubai. In 1987 flights were started to London‚ Frankfurt and Istanbul. In 1992 Emirates Airlines expanded its services to Djakarta‚ Paris‚ Rome and Zurich. With a fleet of 113 aircraft‚ Emirates currently fly to over 100 destinations in 62 countries around the world. Unlike many other
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Airline Alliances an Analysis Introduction: Liberalisation of the Airline Market now allows carriers to engage in alliances to form more powerful synergy’s and capture a larger share of the market. Since the introduction of The Airline Deregulation Act in 1978 in North America and similar acts worldwide the aviation industry has become one of the fastest growing industries. The main objective of this was to allow the market place to influence the development of airlines. The main development from
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CASE PREPARATION : SINGAPORE AIRLINES 1. WHAT IS THE ‘SERVICE CONCEPT’ OF SINGAPORE AIRLINES?Singapore Airlines handles a strategy of Service Excellence which means they have to deliver an outstanding service to their customers all the time and on every aspect of the flying-experience. Furthermore they want to provide this high quality service in a safe‚ reliable and economical way‚ so this excellence also has to be cost-effective. Singapore Airlines understands that to give their customers the
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globalized world where people and goods are moving farther‚ faster and cheaper than ever. The Indian civil aviation sector too is presently witnessing a boom with a host of private airlines taking to the skies. Leading players in the Indian aviation industry include Air India‚ Indian Airlines‚ Jet Airways‚ Sahara Airlines‚ Kingfisher‚ Spicejet‚ Paramount‚ Indigo and Go Air. While the growth rate of the civil aviation sector has slowed down in the mature international markets‚ it is increasing at a
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Strategic Management “American Airlines ” Case Study Strategic Management Prepared By Fathi Salem Mohammed Abdulla 2009 37 Introduction American Airlines‚ Inc. (AA) is a major airline of the United States. It is the world ’s largest airline in passenger miles transported and passenger fleet size; second largest‚ behind FedEx Express‚ in aircraft operated; and second behind Air France-KLM in operating revenues. A subsidiary of the AMR Corporation‚ the airline is headquartered in Fort Worth
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sEmirates airlines (also known as by marketing phrase Fly Emirates) is the national airline of Dubai‚ United Arab Emirates. It is the largest airline in the Middle East‚ operating over 2‚400 passenger flights per week‚ from its hub at Dubai International Airport Terminal 3‚ to 105 cities in 62 countries across six continents. The company also operates three of the ten world’s longest non-stop commercial flights from Dubai to Los Angeles‚ San Francisco and Houston. In 1974‚ three years after independence
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2.0 Background to the organization Firefly is the wholly-owned subsidiary by the Malaysia Airline System Berhad (MAS). Firefly is launched on April 3rd 2007 as well as it is the Malaysia’s first community airline that operated under FlyFirefly Sdn Bhd. the Malaysia’s first community airline also known as a new Malaysian no-frills airline. The name of Firefly is come from the characteristics of agility‚ brilliance‚ charm‚ and fun. Firefly offers a full service point-to-point carrier. The
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Airlines Differentiation In the world of airlines there is a huge market for varies airlines that offer different services to the customers to gain the competitive advantage. In the following article we will outline the differences between airlines like: “Emirates airline”‚ “Qatar” and “Air Arabia”. Those airlines will mainly differ in following criteria’s: • Price is one of the most important differences that airlines would have among each other. Looking at Emirates that has competitive
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Generic Benchmarking Worksheet Task A: Problem/Opportunity Statement Instructions for Task A: In the Response row‚ write out the problem/opportunity statements for the scenario for each of the team members. Response to Task A: Classic Airlines will become a profitable and successful organization by establishing better relationships with its internal and external customers. Generic Benchmarking—The purpose of generic benchmarking is to identify potential solutions to the problem statements
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