to mold its image‚ communicate with internal and external stakeholders and sustain a long-term positive reputation. For example‚ on July 22‚ 2013‚ Southwest Airlines Flight 345 suffered a collapse of its front landing gear while landing. Their PR team did a great job on how to handle crisis through social media. After the accident happened‚ Southwest comes out and response
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Assignment Questions 1. What is Southwest’s competitive strategy? What are the sources of its success? How does it make money in this business? 2. What are the foundations of Southwest’s competitive advantage? Southwest Airlines’ successful and profitable business model has been driven by several strategies: high aircraft utilization; standard fleet; charismatic leadership; low fare carrier; excellent customer service practice; attractive frequent flier program; innovative and creative marketing
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History of the Company Southwest Airlines was founded by Rollin King and Herb Kelleher and was incorporated in 1967. The airline launched its first route in 1971‚ servicing Dallas‚ Houston and San Antonio. By 1975 Southwest went public on the American stock exchange. By 1979‚ the airline was flying outside of Texas to New Orleans and expanded its service to the West Coast in 1982. Beginning in 1990‚ Southwest’s revenues exceeded one billion dollars‚ making it a major airline company. On May 2‚ 2011
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Hierarchical Levels of Strategy Strategy can be formulated on three different levels: corporate level business unit level functional or departmental level. While strategy may be about competing and surviving as a firm‚ one can argue that products‚ not corporations compete‚ and products are developed by business units. The role of the corporation then is to manage its business units and products so that each is competitive and so that each contributes to corporate purposes. Consider
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important trends in the airline industry 3 The position of Singapore Airlines and reasons for prior success 4 Current strategy according to Rust‚ Norman and Dickson 6 The major issues Singapore Airlines is facing 7 Is Singapore Airlines current strategy sustainable for the future? 7 SWOT analysis 8 Future strategy for Singapore Airlines 9 References 10 Introduction The purpose of this paper is to advice the management of Singapore Airline (SIA) which strategy they should follow
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Table of Contents Table Page # Introduction 4 Emirates Airline and Emirates Group 5 Business Objectives 6 Business Goals 6 PART - 1 Strategic capabilities of Emirates Airline 7 Threshold Capabilities and Distinctive Capabilities of an organization 8 Threshold Capabilities of Emirates 8 Distinctive Capabilities of Emirates 9 Cost Efficiency of Emirates Airline 10 Core Competences for Accomplishing and Sustaining Competitive Advantage
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As a result of our research of Southwest Airlines methods for developing leaders in their respective industry we were able to prepare a profile of several different types of training and techniques. All of Southwest Airlines training is conducted in accordance with the appropriate and respective federal agencies that outline and govern each aspect of the training (southwest one report/training 2011). Southwest Airlines maintains its own training facility in Dallas‚ Texas‚ better known as the
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MGT 550: Strategic Management Chapter 04: Business Level Strategy Instructor M. Moinul Haque Notable Quotes Alice said‚ “Would you please tell me which way to go from here?” The cat said‚ “That depends on where you want to get to.” Lewis Carroll Even if you are on the right track‚ you will get run over if you just sit there. Will Rogers 2 M. Moinul Haque‚ Premier University‚ Chittagong Business Level Strategy Core Competency The resources and capabilities that
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................20-21 I. Corporate Governance BaronsAir has a dynamic group of people in its management team. Each has their own duties to benefit the success of the airline. Organization‚ responsibility‚ and knowledge will drive the airline and each of the team players to success. was a former manager of Mid-Continent Airlines. The new company re-formed‚ BaronsAir‚ was named after her after she came up with the idea to have the employees buy all the company stock. The three other executives were
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Weaknesses of Southwest Airlines Company Overview Southwest Airlines began operations in 1971‚ with the company’s initial service taking place between Dallas‚ Texas‚ Houston‚ Texas‚ and San Antonio‚ Texas (Southwest Airlines‚ 2006). Rollin King and Herb Kelleher started the company with a simple mission focused on being different than other airlines; their chief focus was to provide on time flights at a low cost‚ along with a bit of fun (Southwest Airlines). As Welch (2005) argued‚ Southwest Airlines
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