EXECUTIVE SUMMARY Singapore Airlines (SIA) is one of the world’s leading players of the international airline industry. The Singapore Girl carrier‚ it is a prominent brand in providing high quality service standards to its customer. The current pressures of the contemporary business setting necessitate change on its managerial strategies. There are problems and issues in its operations like serving customers with high expectations and competitive pressures including technology innovations
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efficient retailing and distribution make it an attractive partner for traditional voice carriers. The report evaluates Skype’s core strengths and concludes it is recommended to pursue integration as part of an established cable and DSL provider. Case Problem Since its inception in 2003‚ Skype’s core business has been constantly changing and continues to evolve. One of its owners‚ eBay is planning on getting rid of Skype‚ a purchase that had never fit quite well into its auction business (Coles
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Analyzing Southwest Airlines using the Congruence Model Company’s Strategy: Southwest’s strategy is to improve efficiency in its operations and pass cost saving to its customers by offering them low and competitive prices. Southwest Airlines is dedicated to providing the highest quality of Customer Service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company Spirit. Analyze each key element of the company separately based on the congruence Model Organization Structure
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The Harvard Management Co. and Inflation-Protected Bonds TIPS and Risk Management: How can you combine regular (nominal) Treasuries and TIPS to build a hedge portfolio that has exposure to inflation risk‚ but not to real interest risk? To hedge bond portfolio that has exposure to inflation risk‚ one could simultaneously take long positions in TIPS and short positions in nominal Treasuries with equivalent terms to maturity. To be specific‚ if the inflation increases‚ TIPS are likely to outperform
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Intermountain Healthcare Case Study Gina L. Turley Northwestern University In the Harvard Business School case study of Intermountain Health Care (IHC)‚ we learned about the efforts made by IHC to adopt a new strategy for managing health care delivery that is focused on improving care quality while simultaneously saving money. Beginning in 1986 as a series of experiments tying cost outcomes to traditional clinical trials‚ IHC’s approach to delivering care became known as “Clinical Integration”
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Southwest Airlines: Using Human Resources for Competitive Advantage Executive Summary Southwest was founded in 1971 with a fleet of three Boeing 737 aircraft. Headquartered at Love Field in Dallas‚ the airline followed a strategy of low fares‚ few frills‚ and excellent customer service. Early on‚ the airline faced many political and regulatory challenges including the Wright Amendment‚ which prohibited the carrier from offering direct service into Love Field from any state other than Texas
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face serious penalties‚ legal fees‚ and even go to jail. In support of exclusions from gross income relating to discharge of indebtedness‚ Stevens v. Commissioner 2008 is a primary example as the court case was held in the United States Tax Court. Gerard Stevens was held responsible for determining a $21‚323 deficiency in his Federal Income Tax for 2003 and the argument was whether Stevens failed to include in income his discharge of indebtedness or if he was liable for the accuracy-related penalty
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Cinemex Cinemex is a Mexican venture started by two Mexicans (Dávila and Fastlicht) and one American (Heyman) entrepreneurs‚ which met while doing their MBA degree at Harvard University. The venture consisted in creating a new cinema experience‚ including more screens and movie prints (4-14) per theater‚ excellent seating/service and outstanding projection and sound presentations never seen before in Mexico. 1. Defining the Problems There are several decisions that need to be done as Cinemex is
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When I first started to think about writing a paper for this assignment my initial thought was‚ “just get your thoughts onto paper and you can rearrange for flow‚ spelling‚ grammar‚ etc. This shouldn’t be too difficult”. About an hour later I realized three things: (1) I had never truly completed a meaningful self-analysis‚ (2) This was going to take quite a bit longer than I intended‚ and (3) Just how important clearly and thoroughly completing a self-analysis & career outlook is. I continued
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of Southwest’s competitive advantage? Southwest Airlines’ successful and profitable business model has been driven by several strategies: high aircraft utilization; standard fleet; charismatic leadership; low fare carrier; excellent customer service practice; attractive frequent flier program; innovative and creative marketing program; performance focused organizational culture; strategic human resources management and a lean operations. Southwest fleet is made up of mainly Boeing 737 fuel
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