1.0 Introduction – Singapore Airlines Ltd Singapore Airlines (SIA) once again is hitting the headlines with plans to restart the world’s longest commercial flight between Singapore and Los Angeles‚ and Newark with the fuel efficient ultra-long-range Airbus-350s in 2018; its new First Class and Business Class designs launched on its next batch of 5 A380 superjumbos in 2017. In 2013‚ SIA made a strategic decision to cut long haul direct flights to New York & Los Angeles after high fuel charges and
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Project Proposal: Southwest Airlines Southwest Airlines brings innovation and creativity to an otherwise stable industry. In contrast to competing airlines in the industry‚ the low fares‚ convenience‚ and technologically-innovative methods introduced by Southwest such as early check-in‚ automated boarding passes (user-friendly kiosks) have created customer value‚ leading to customer loyalty. Additionally‚ the company is known for positive recognition and empowerment of employees‚ who are consistently
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1. Indian Airlines Corporation vs Sm. Madhuri Chowdhuri And Ors. on 27 May‚ 1964 The suit arose out of an unfortunate and tragic air crash at Nagpur when a Dakota air plane VT-CHF crashed soon after it started flying from Nagpur to Madras. All the passengers and the crew were killed and the only person who escaped with severe injuries and burns was the Pilot‚ Desmond Arthur James Cartner. This accident took place on the 12th December‚ 1953 at about 3-25 a.m. In that Aircraft travelled one Sunil
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Management HRM 594 Staffing Organizations Professor Burnell Carden August 24‚ 2013 Introduction The intent of this paper it to define critical concepts of strategic planning with Southwest Airlines (SWA) top management and how their organization pursued choices and different strategies to run the business by using superior performance employees that gave them a competitive advantage over their competitors. I will concentrate on the thirteen strategic staffing decisions that
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Gary Kelly High Profile CEO of Southwest Airlines Stephanie Bleam October 19‚ 2011 Mr. Gregory Haughton Introduction Gary Kelly serves as the Chairman of the board‚ President‚ and Chief Executive Officer at Southwest Airlines. A 23-year veteran who becomes CEO in 1989‚ Gary has worked closely with southwest legendary cofounder and Chairman Emeritus Herb Keller and
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Case Study: A Tale of Two Airlines in The Network Age Empowering your employees with industry standard service training and motivated working attitude company-wide will help the company thrive in the Network Age. Airline customer service experience depends on more than Information Technology only. Human Factors went above and beyond what IT can provide and could jeopardize the service quality. IT Managers today should take human factors more seriously than ever. “A Tale of Two Airlines in The
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Case Study Highlights Southwest Airlines case: 1993 (A) Behnam Tirandazi History In my opinion for operating management of a system like this three categories is important: geographic‚ economic and politic. Reason of Geographic category is locations and weather forecasting. The first thing I interested about that is location of Southwest’s corporate offices. It were located at Dallas’s Love Field. Love Field was located six miles from downtown Dallas. All Southwest flights out of Dallas originated
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EXECUTIVE SUMMARY Singapore Airlines (SIA) is one of the world’s leading players of the international airline industry. The Singapore Girl carrier‚ it is a prominent brand in providing high quality service standards to its customer. The current pressures of the contemporary business setting necessitate change on its managerial strategies. There are problems and issues in its operations like serving customers with high expectations and competitive pressures including technology innovations
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As a result of our research of Southwest Airlines methods for developing leaders in their respective industry we were able to prepare a profile of several different types of training and techniques. All of Southwest Airlines training is conducted in accordance with the appropriate and respective federal agencies that outline and govern each aspect of the training (southwest one report/training 2011). Southwest Airlines maintains its own training facility in Dallas‚ Texas‚ better known as the
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direct linked to supporting area such as marketing‚ procurement‚ and information system. The case of Comair airline‚ even after acquisition by Delta airline must recognize the above and initiate plans for aligning themselves with success factors. The following are incorporate an analysis of the company as well as recommendation for improvements. 2.0 Comair’s History The earlier years of Comair’s airline were met with a significant amount of success. This was evident by their ability to expand their
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