UML: Essential Guide to the Harvard System of Referencing University of Manchester Library – Teaching & Learning November 2012 CONTENTS 1. 2. INTRODUCTION (and avoiding plagiarism) ………………………………………….. 3 CITING REFERENCES WITHIN THE TEXT ……………………………………. 4 - 7 3. 4. CREATING THE LIST OF REFERENCES / BIBLIOGRAPHY………………. 8 BOOKS (How to cite and reference) …………………………………………..…… 9 - 10 5. JOURNAL ARTICLES (How to cite and reference) ………………………..……. 11 6. NEWSPAPER ARTICLES
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CDU HARVARD STYLE GUIDE CDU Harvard Referencing Style Guide (Updated February 2013) Charles Darwin University Page 1 4/03/2013 CDU HARVARD STYLE GUIDE TABLE OF CONTENTS Section 1 ................................................................................................................................................................. 4 general guidelines .......................................................................................................................
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review the new strategic business plan of American Airlines‚ and how they are responding to changes in the marketplace to compete in the modern era. We will also analyze the advantages of rebranding efforts‚ the effectiveness of existing practices of the airline and how the airline may operate post merger with US Airways. By some measurements‚ the merger between American Airlines and US Airways will create the largest company in the world‚ thus positioning American Airlines to potentially become the
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TB00417 The Southwest Spirit Customer service far beyond the norm in the airline industry was not unexpected at Southwest and hadits own name—Positively Outrageous Service. Some examples of this service included: a gate agentvolunteering to watch a dog (a Chihuahua) for two weeks when an Acapulco-bound passenger showedup at the last minute without the required dog crate; an Austin passenger who missed a connection toHouston‚ where he was to have a kidney transplant operation‚ was flown there by a
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Cited: Moon‚ Youngme and Herman‚ Kerry. Aqualisa Quartz: Simply a Better Shower. Case. Boston‚ MA: Harvard Business School‚ 2002.
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Classic Airlines Problem Solution “Every company knows that it costs far less to hold on to a customer than to acquire a new one” (Gokey‚ 2002). As the commercial airline industry is changing at a rapid pace‚ Classic Airlines (CA) is faced with the challenge of delivering increased value within leaner consumer budgets. According to Plunkett Research Online‚ travel industry expenditures are decreasing and e-commerce is gradually replacing many jobs. With this report in mind‚ CA is set
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Introduction Emirates Airlines started its journey in 1985 with very few resources to carry out its operation but as a result of continuously improving efforts and fast growth‚ Emirates Airlines has been in the sky for more than 24 years. Being the largest carrier in the UAE‚ also extending its hands into KSA the Emirates Airlines has been ranked as the largest carrier in Middle East and was reported in 2008 to be the 7th largest in the world on the basis of International passenger traffic. It has
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of Delta Airlines‚ along with an industry analysis of the airline industry. The report uses current and past financial and statistical data for the company along with other up to date material to determine Delta’s current market position and future potential. The report finds that Delta Airlines has successfully emerged from its bankruptcy in 2005 to report successful returns in both 2007 and 2008. With its 2008 acquisition of Northwest Airlines Delta became the world’s largest airline‚ further
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The Hilton Hotels brand remains one of the company’s flagship brands and one of the largest hotel brands in the world. The company places marketing emphasis on both business travel and leisure travel with locations in major city centers‚ near airports‚ convention centers‚ and a number of vacation resorts and leisure-oriented hotels in popular vacation destinations around the world. Hilton hotel corporation define itself as brand management company devoted to taking care excellent care of its
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Basic: 1. Why does Harvard spend so many resources managing its endowment? Why not simply invest in Treasury Bonds and be done? 2. Why this emphasis on real returns as opposed to nominal returns? 3.How does HMC form its capital market assumptions? Why don’t they use past statistics to project the future? What do HMC’s capital market assumptions imply about the forward looking domestic equity premium? How does it compare to the historical equity premium? 4.If cash has zero standard deviation
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