CHAPTER 1: THE NATURE OF MANAGEMENT CONTROL SYSTEMS Element of MCS : Strategic planning‚ budgeting‚ resource allocation‚ and transfer pricing Control -> devices must be in place to ensure that its strategic intention are achieved. Element of Control Systems: 1. Detector -> measure what actually happening in the process being control. 2. Assessor -> what is actually happening by comparing with some standard/expectation. 3. Affector -> feedback. 4. Communication Network -> transmit information
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Final Research Paper: Southwest Airlines Melinda Haas Axia College of University of Phoenix MGT 245 Organizational Behavior Jack McCann February 11‚ 2007 Southwest Airlines embodies the best that a large company can be. The structure is designed to allow quick action and support of its large body of employees rather than complete control and bureaucratic red tape. It is widely recognized as one of the most desirable places to work and is constantly emulated by its competitors‚ not to mention
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and lifestyles. Within an organization‚ culture refers to values and norms that are prevalent throughout the workplace and amongst the employees. This includes their mannerisms‚ attitudes‚ and work ethic. Culture within an organization exerts control over the behavior of people. Growth and success of a company depends largely on the type of culture which is prevalent within an organization. Many different types of culture exist in businesses today. Certain cultures encourage employees to work
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Because there are many ways to fulfill the needs of the customer‚ a straight-forward approach is to consider the four "Ps" of the marketing mix. This paper will examine the marketing mix and give examples of the marketing mix as it pertains to Southwest Airlines. The four elements of the marketing mix are product‚ place‚ promotion and price. Product is the good or service sold to satisfy a customer’s needs. Place involves all of the decisions required to make the product or service available in the
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Case 5.2 Southwest Airlines Corporation Problem formulation This case discusses the American based airline company Southwest Airline’s strategy and seeks to evaluate the basis on which Southwest builds its competitive advantage. Secondly‚ an analysis of Southwest´s control systems and what function they fill towards enabling the execution of their strategy. Arguments Southwest Airlines Corporation business strategy revolves around a cost-cum strategy. What this means is that their primary goal
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A management control systems (MCS) is a system which gathers and uses information to evaluate the performance of different organizational resources like human‚ physical‚ financial and also the organization as a whole considering the organizational strategies. Finally‚ MCS influences the behavior of organizational resources to implement organizational strategies. MCS might be formal or informal. The term ‘management control’ was given of its current connotations by Robert N. Anthony (Otley‚ 1994)
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Porter’s five forces framework 1. The threat of new entrants. In terms of economies of scale‚ Southwest fleet grew to 537 Boeing 737 aircraft providing service to 64 cities in 32 states throughout the United States‚ with 397 city pairs being served nonstop‚ by the end of 2008‚ thus has reached sufficient economies of scale. And Southwest Airline gains its cost advantage through the implementation of “low-cost strategy”. It not only flew planes point-to-point—short-haul flights bypassing the
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The Basics of Management Control Systems Chapter 1: Management and Control The Basics of Management Control Systems Management control u The process by which management: – ensures that people in the organization carry out organizational objectives and strategies; (Reactive: measure performance and compare it with pre-set standards‚ take corrective actions‚ etc.) – encourages‚ enables‚ or‚ sometimes “forces” forces” employees to act in the organization ’s best interest. organization’
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Principles of Management Control Systems 20 Fo rI B ICFAI UNIVERSITY S U se O nl y C la s s of 09 Principles of Management Control Systems 20 Fo rI B ICFAI Center for Management Research Road # 3‚ Banjara Hills‚ Hyderabad – 500 034 S U se O nl y C la s s of 09 The Institute of Chartered Financial Analysts of India‚ January 2006. All rights reserved. No part of this publication may be reproduced‚ stored in a retrieval system‚ used in
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Culture Southwest Airlines’ Success through Organization Culture Kristin Philip Abstract This paper‚ "Southwest Airlines’ Success through Organization Culture" gives an account of the development of the organizational culture of Southwest Airlines. The paper starts with the background of Southwest and its development over the years. The paper explains the unique culture of Southwest‚ and how it has helped Southwest Airlines to face challenges. The paper also describes how Southwest Airlines responded
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