Final Research Paper: Southwest Airlines Melinda Haas Axia College of University of Phoenix MGT 245 Organizational Behavior Jack McCann February 11‚ 2007 Southwest Airlines embodies the best that a large company can be. The structure is designed to allow quick action and support of its large body of employees rather than complete control and bureaucratic red tape. It is widely recognized as one of the most desirable places to work and is constantly emulated by its competitors‚ not to mention
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assigned the task of comparing 2 different airlines‚ one being a full service carrier and the other being a lost cost carrier‚ from United States of America‚ namely the Delta Airlines and South West Airlines. The points of comparison were market strategies‚ financial benefits‚ load factors‚ contrasting yield‚ revenues and passenger/cargo loads. The analysis was done on the business model and a long term strategy. Through this it would be known that which airline is performing better than the other. The
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According to Smith (2004)‚ Kelleher and King founded Southwest Airlines in 1971. Their intention was to provide what is described as a frequent‚ low-cost airline service in busy markets‚ no more than 500 miles‚ with its first flight between Dallas and San Antonio. Smith (2004) stated that approximately nine years after Southwest Airlines’ inception‚ it decided to adopt a particular mission statement. This particular mission statement is found on its website‚ emphasizes the highest quality of customer
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Malaysian National Airline‚ provides a totally different type of service in line with the nation’s aspirations to benefit all citizens and worldwide travellers. Such service takes the form of a no frills - low airfares flight offering‚ 40%-60% lower than what is currently offered in this part of Asia. The story of emergence of AirAsia is similar to Ryanair‚ since both carriers underwent a remarkable transformation from a money-losing regional operator to a profitable‚ low cost airline. AirAsia
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Southwest Airlines Company Financial Analysis Five Year Financial Overview Southwest Airlines Co. | 2012 | 2011 | 2010 | 2009 | 2008 | Revenues | Not Available | $15‚658.00 M | $12‚104.00 M | $10‚350.00 M | $11‚023.00 M | Stock Price | Not Available | $8.56 | $12.98 | $11.43 | $8.62 | Profit Margin | Not Available | 1.14% | 3.79% | .96% | 1.61% | Net Income | | $178.00 M | $459.00 M | $99.00 M | $178.00 M | Employees | Not Available | 45‚392 | 34‚901 | 34‚726 | 35‚499 |
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Leadership Southwest airlines‚ a company that is known to have strong employee relationships‚ believes that the happier an employee the better productivity they will have. Southwest Airline CEO‚ Gary C. Kelly‚ has stated that in order to have a strong company he needs to take time building strong relationships as well. “Happy Employees = Happy Customers. Happy Customers keep Southwest flying” (Southwest). He created an environment that challenges employees to be innovative which lead to creative
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Southwest Airlines is a major airline company operating in the United States. The company was founded in 1967 in Houston‚ Texas by Herb Kelleher and Rollin King. The company’s vision was a low-cost‚ no-frills airline that was safe‚ affordable‚ and fun. Out of that vision‚ and following and arduous inception‚ the company has become one of the largest U.S‚ airlines‚ getting more travelers to their destinations than any other U.S. airline‚ and making a profit while doing it. Southwest Airlines
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Despite operating in one of the most unattractive industries‚ Southwest Airlines has being very successful in its operations. Its operational success can be attributed to the use of a single aircraft type by the airlines targeted at minimizing the maintenance as well as the operational costs (Jackson et al.‚ 2011). The airline also targets the smaller as well as the less congested airports to minimize delays as well as schedule disruptions. The aircrafts are easily turned around easily minimizing
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Southwest Airlines Mission and Vision Statements Southwest Airlines has two statements declaring their mission. “The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and Company Spirit.” This mission defines that customer service is their top priority. Southwest differentiates themselves not only by their reputation for customer service but by the value it places on a happy
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for the Southwest Airlines (LUV NYSE symbol) : Various financial ratios are used by managers and investors to analyze company’s financial health. In this section we describe return on equity analysis to measure the Southwest’s performance. ROE is viewed as one of the most important financial ratios. It is used in an effort to evaluate management’s ability to monitor and control expenses and to earn a profit on resources committed to the business. Three levels of ROE ratios assess Southwest Airlines’
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