NATIONAL OPEN UNIVERSITY OF NIGERIA COURSE CODE :MBA 731 COURSE TITLE: ORGANISATION BEHAVIOUR AND THEORY 1 MBA 731 ORGANISATION BEHAVIOUR AND THEORY Designed by: Written by: Josef Bel-Molokwu‚ PhD Josef Bel-Molokwu‚ PhD 2 COURSE GUIDE MBA 731 - ORGANISATION BEHAVIOUR AND THEORY TABLE OF CONTENT 1.0. 2.0. 3.0. 4.0. 5.0. 6.0. 7.0. 8.0. 9.0. 10.0. Introduction 3 3 3 3 3 3 4 4 4 4 Course Content Course Aims Objectives - Course Materials Study Units - The Modules
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There have been numerous studies regarding how the influence of technology has brought about change to the structure of an organization as well as its processes. Many of the studies have concluded that the organizational structure is strongly affected by the principal technology which the organization uses. (Volti‚ 2005) Technology‚ in simple terms‚ is seen as the conversion of inputs into outputs using machines‚ equipments and processes. It is a system based on the use of knowledge and organization
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Southwest Airlines started out as a very small company that was established in 1967. At that time‚ they had only three airplanes and twenty-five employees. Southwest now is one of the most successful major airlines in the United States. With the mission of “dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit” (About Southwest‚ n.d.) has allowed the company to grow to 694 aircraft and 46‚000 employees (Hitt‚ Ireland
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Rewards at Southwest Airlines Case Study Southwest Airlines prided themselves on their commitment to customer service and equality by offering a streamlined business model with an emphasis on simplicity and efficiency that has remained the same for the most part since the airlines’ inception in 1967. At the time of the case study‚ Southwest had been profitable for the past 28 years‚ an achievement many airlines are incapable of boasting due to the volatility of the airline industry. One
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Andrea K. Rivers ORG6503 : Organizational Theories & System Instructor: Kathleen Henry September 24‚ 2011 Introduction The owner of Creative Colors has taking my advice regarding restructuring and downsizing the company. The organization is now operating much more efficiently and has seen revenues begin to climb in its retail stores. With the improving economic climate in the region and the growing strength of the U.S. dollar compared to the Canadian dollar‚ the owner now sees an opportunity
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Southwest Airlines‚ Key Facts: Niche strategy. Concept: Concentrate in underutilized airports 1 type of aircraft fuel-efficient 737 (1994 more that 200 planes) Frequent‚ on-time departures Low cost fares‚ only 2 types of fares per root No seats assigned‚ no meals Point-to-point roots Higher equipment initialization‚ shorter turn-around times Competitive advantage: Cost structure "The workforce is dedicated to the company. They’re Moonies basically. That’s the way
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The other employees also need to advance in the career if they are to rise to achieve the top positions. Therefore‚ this motivation package should not discriminate against those low in the ranks. Another area that needs recommendations is on the organizational structure of the organization. The structure discourages effective communication in the organization. Given the nature of the job being in the service industry‚ communication is essential. The company should provide forums where the employees
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Dallas Texas‚ Southwest Airlines stands out as a company willing to do things differently and wanting to be the best Airline in America‚ and last year it was rated America’s best airline‚ both in the quality of its flights and the being the most profitable. With such admirable past and what seemed like a future cast in success‚ one would not expect Southwest to be confronted with problems which could potentially derail it from its destination as the premier carrier in the US Airline industries. The
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Airline Organizational Effectiveness Spirit Airlines labels itself as an ultra-low cost airline that aims to offer cheap airfare for Americans. They believe their organization and business model are effective. But are they really as effective as they seem to be? Could they operate more effectively? An effective organization is one that one that can implement strategy in a manner that engages or satisfies its 3 major stake holders: consumers‚ employees‚ and shareholders. Although Spirit can be
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Delta Air Lines: Yesterday‚ Today and Tomorrow Study Group Research Paper Management and Organizational Behavior School of Business and Mass Communication Delta Air Lines: Yesterday‚ Today and Tomorrow A company must have a clear vision for success in order to succeed: a realization of what has worked for the company in the past‚ an understanding of the standing of the company today‚ and a vision for where the company will be heading tomorrow. Delta Air Lines is the epitome of a company that
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