Q1. What do you mean by Customer services? Ans:- According to Paul(2017)‚ Customer service is the support or assistance you give to your customers that is both before and after they buy your product . It is an important part of the promise your brand makes to its customers. Customer service adds value to a product and builds enduring relationship between the sellers and their customers. Some characteristics of good customer service include: 1. Promptness: Under this‚ the sellers should be sure
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Concept based notes Engineering Mechanics B.Tech. First Semester Mohit Kumar Dotoliya B.Tech. Asst. Prof. Biyani International Institute of Engg. & Tech.‚ Jaipur For More Detail: - http://www.gurukpo.com Published by : Think Tanks Biyani Group of Colleges Concept & Copyright : ©Biyani Shikshan Samiti Sector‐3‚ Vidhyadhar Nagar‚ Jaipur‐302 023 (Rajasthan) Ph : 0141‐2338371‚ 2338591‐95 • Fax : 0141‐2338007 E‐mail : acad@biyanicolleges.org Website :www
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in the University of Santo Tomas‚ has a very profound quality expectation for a tutorial service. This is due to the reason that a tutorial service is a factor that could uplift the academic performance of a student‚ thus generating higher grades or grades that will suffice as expected. Based from the focus group discussion with the target market‚ in terms of performance‚ the mothers wanted the tutorial service to be effective. In terms of being effective‚ it must help the student in the academic factor
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Corporate Strategy Southwest Airlines faced many barriers to entry from the fierce competition of other airlines in the industry. Though competition was fierce‚ Southwest Airlines managed to succeed by doing things differently. Their mission was to provide affordable air travel to those who would not normally fly. Contradictory to the rest of the airline industry‚ Southwest maintained a profit while keeping its fares low. Southwest was unique to the industry in two ways. They focused on the short
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AmirAshkan Semyary By using the techniques of genetic engineering scientists are able to modify genetic materials so that a particular gene of interest from one cell can be incorporated into a different cell. It is necessary to obtain a gene to modify genetic material. First a scientist isolates plasmid DNA from bacteria and DNA carrying a gene of interest from cells of another organism‚ such as an animal. A piece of DNA containing the gene is inserted into a plasmid‚ producing recombinant DNA
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Systems Engineering Pentagon Wars group exercise 1. Identify a key character in each of the 4 groups (program oversight‚ project management‚ systems engineering‚ operations support). Find and quote this character’s lines (between 2-3 instances) in the film that best portray his/her problem solving style / priorities / worldview. Present a context diagram that depicts the interactions between these characters and the Bradley project‚ and among themselves. (1 page) 2. Trace the evolution
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Time allowed 3 hours 1. Discuss the origin of major classes and subclasses of rocks. Give two examples for each subclass. Describe how you would identify them in the field‚ at hand specimen scale and in laboratories 2. What engineering and geological properties should rocks qualify as construction material? Give two examples of best rocks for the following construction material a. Road aggregate b. Ballast c. Flooring‚ paving and stair trades d. Wall and floor surfaces e. Window sills
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What are the sources of Southwest Airlines’ competitive advantages? There were three keystones to Southwest Airlines’ competitive advantage. The first lied in its employees and how they were managed. Secondly‚ the firm sought to identify major threats and opportunities in their competitors‚ and assess how Southwest could improve and capitalize on markets where their competition failed. And the final significant success factor was the company’s cost structure. Former CEO‚ Herb Kelleher‚ was
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October 4‚ 2013 Southwest Airlines Every business has a CEO who deals with the everyday lifestyle of being the boss. Have you ever wondered how many people who work as the CEO of a company because it was always something they wanted to do? For those of you who said yes‚ think again. The CEO of Southwest Airlines‚ Gary Kelly‚ never had aspirations of being a CEO to a company as large as Southwest Airlines. There are a few founding principles: keep costs down through fast turn-around time at
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have made the people to be in touch. Also‚ for the sales of products was necessary to build bridges as an alternative way to those people who didn´t have boats to transport their products. The bridges have been an amazing advance into the civil engineering field. As the time passed‚ the bridges were needed for transportation and to be used as communication routes. The bridges have been changing as needed‚ either to make them more efficient or innovative. Now day civil engineers are not only involved
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