Southwest Airlines 2002: An Industry Under Siege Case Study “Discussion Format” MGMT 5113 Team 7 Dag Yemenu Sachin Gupta Michelle May Shaun Evans November 22nd 2003 Problem Overview Southwest Airlines has employed unique operational strategies‚ incorporating industry revolutionizing methodologies‚ while developing and sustaining a strong corporate culture that has allowed Southwest Airlines to be profitable for a phenomenal 30 straight years and capture the Airline Industry
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Case 21 Southwest Airlines Contents Introduction 1 The Problem 1 The Analyses 2 The Alternatives 3 The Recommendations 4 Conclusions 4 References 4 Introduction Millions of people fly everyday. Southwest airlines provide low-fare travel among 58 cities in the United States. Although the airline industry suffered greatly in the aftermath of September 11‚ Southwest was able to continue to hold strong. Southwest airline continues to maintain steady sales as much of the industry
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Southwest has made an organization out of providing low-fare‚ short haul routes between city pairs. It has concentrated specifically on offering low-fares on all of its flights by maintaining its no frills attitude and high frequency of flights. This has afforded Southwest Airlines with the lowest cost structure in the industry. Southwest has created a niche for itself by flying a network of flights between smaller U.S. cities that average just one hour apart. This has differentiated them from
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SouthWest Airlines: Balancing the Price-Value Equation. 1. Customers seek many benefits when they buy air travel tickets. Most of them look at all of the airline companies‚ and since every single airline tries to differentiate itself this can be hard. The common benefits customers seek are: - Low prices - comfortable place to sit - variety of amenities - attentive customer service SouthWest Airlines has been meeting the benefits customers want in some way. They are number 1 at low prices
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assessment. Your task is to prepare an extended response to questions. In preparing your response you should firstly read the accompanying case study which gives background information about the organisation. You should then answer the following questions‚ relating your responses to the case study where appropriate. 1. Identify three key characteristics of the marketing concept. 2. Explain Britvic’s micro and macro environment. 3. Explain why market research and the information gathered are important
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Cadbury Adams – Crispy Crunch Cadbury Adams – Crispy Crunch Marketing Instructor: Shawn Hnidy Student: Michelle Newton Case Study 4/5/2012 Marketing Instructor: Shawn Hnidy Student: Michelle Newton Case Study 4/5/2012 MN A Marketing case study on Cadbury’s new advertising campaign for the Crispy Crunch chocolate bar. MN A Marketing case study on Cadbury’s new advertising campaign for the Crispy Crunch chocolate bar. Executive Summary Crispy Crunch’s main problem is that they haven’t advertised
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Rapid Rewards at Southwest Airlines Case Study Southwest Airlines prided themselves on their commitment to customer service and equality by offering a streamlined business model with an emphasis on simplicity and efficiency that has remained the same for the most part since the airlines’ inception in 1967. At the time of the case study‚ Southwest had been profitable for the past 28 years‚ an achievement many airlines are incapable of boasting due to the volatility of the airline industry
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Nova Southeastern University 2. H. Wayne Huizenga School of Business & Entrepreneurship 3. Assignment for Course: ISM 5014 – Enterprise Information Systems 4. Submitted to: 5. Submitted by: 6. Date of Submission: 7. Title of Assignment: Southwest and Air-Tran Merger 8. CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I
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MKTG6MKTG6MKTG Chapter 1 Case Study: Girl Scout Cookies What’s Your Favorite Cookie? Almost since the foundation of the Girl Scouts of the United States of America in 1912‚ cookie sales have played a major role in supporting the Girl Scouts organization at the council and troop levels. By now‚ cookie sales have grown into a major moneymaking operation‚ bringing in over $714 million per year. Recent years‚ however‚ have seen cookie sales lagging with nearly six years of year-over-year declines
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Case Study #7: GE Question 1: Discuss the importance of B-to-B marketing and a strong B-to-B brand to GE. Needless to say it is very important to GE that they do well in B-to-B marketing and maintain a strong B-to-B brand. One of the obvious reasons is that a lot of GE’s product and service are business-oriented instead of consumer oriented‚ such as oil & gas‚ jet engines and industrial appliances. Many times‚ businesses need to be treated just like a human consumer‚ principles of basic marketing
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