Transpn Res.-A‚ Vol. 32‚ No. 4‚ pp. 261±269‚ 1998 # 1998 Elsevier Science Ltd. All rights reserved Printed in Great Britain 0965-8564/98 $19.00+0.00 Pergamon PII: S0965-8564(97)00013-X 12 3 ASSESSING THE RELATIVE EFFICIENCY OF AIRCRAFT MAINTENANCE TECHNOLOGIES: AN APPLICATION OF DATA ENVELOPMENT ANALYSIS MILO W. PECK‚ JR. Department of Accounting‚ Fair®eld University‚ Fair®eld‚ CT 06430‚ U.S.A. CARL A. SCHERAGA* Department of Management‚ Fair®eld University‚ Fair®eld‚ CT
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INTRODUCTION JetBlue Airways is a low-cost passenger airline that provides customer service primarily on point-to-point routes. JetBlue offers its customers a quality product with young‚ fuel-efficient aircraft‚ leather seats‚ free in-flight-- (24-Channel live television via satellite Direct TV‚ Thompson et al. p C-53)--entertainment at every seat‚ pre-assigned seating and reliable performance. JetBlue. . As of Dec 31 2008‚ serves 52 destinations in 19 states‚ Puerto Rico‚ Mexico‚ and five countries
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Southwest Airlines‚ along with other commercial airlines‚ collect data on their performance and using statistics convert the raw data into useful information. One example of data collected by Southwest is the on time arrivals. The on time arrival category is then further broken down to the time the plane departs the gate‚ takes off‚ lands‚ and arrives at the gate. This additional data can help Southwest determine where time was lost resulting in a flight not arriving on time. In addition‚ Southwest
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SOUTHWEST AIRLINE ANALYSIS Contents SOUTHWEST AIRLINE CASE STUDY 4 INTRODUCTION 4 PART 1: EXTERNAL ANALYSIS 5 OVERVIEW 5 MACRO-ENVIRONMENTAL ANALYSIS 6 PESTEL Analysis 6 Industry Analysis 9 Five Forces Model Pictorial Representation 9 Five Forces Analysis 10 PART 2: INTERNAL ANALYSIS 13 OVERVIEW 13 SWOT ANALYSIS 14 Strengths 14 Weaknesses 15 Opportunities 15 Threats 16 The VRIO Framework 16 FINANCIAL
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most affected and influenced by competition‚ buyer power‚ technology‚ and the economy. While it is evident that the airline industry is suffering as a whole‚ there is one airline that is flourishing with achievement amongst the failing industry. Southwest airline’s unique way of operating has generated a consistent profit throughout the most influential factors that affect the industry. COMPETITIONRivalry among competitors within the airline industry is an extremely important aspect. With more competition
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Business Proposal Abstract Southwest Airlines Co. is one of the United States largest airlines. It was created in 1967‚ has 46‚000 employees and does about 3‚400 flights a day. Although the company has been around for years there is always more that a company can do to improve their business‚ increase revenue‚ and minimize costs. Southwest is one of many different airlines that the United States has to offer and they need to make themselves stand out in order for people to want to use their service
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When starting southwest airlines and red lobster choosing the proper method of compensating the employees can play an important role in the company’s success. One method of compensation used to motivate their employees is performance-based pay. Performance-based pay is a method of compensation that involves paying employees based on the work they perform. Employee rewards and recognition are very popular. Awards can be in the form of money‚ prizes‚ plaques‚ travel‚ and public commendations.
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To: MBA731‚ Prof. Carlstrom Franklin University From: Kristie Bowman Subject: Gate Turnaround at Southwest Airlines Date: February 27‚ 2013 Business Brief Capacity planning is a necessary function of an organization to ensure that the highest rate of output is reached through the current processes taking place within an organization. These strategically defined processes must have the ability to provide flexibility to meet future capacity demand‚ whether due to opportunity growth
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Table of Contents Case: Operations Management at Toyota 2 Conclusion 3 Case: Southwest Airlines Operation Management 3 Background: 3 Analysis of operation Management: 4 Conclusion 6 References: 7 Southwest Airlines Operations - A Strategic Perspective 7 Case: Operations Management at Toyota Toyota is among the leading automobile manufacturers of the world selling almost 9 million models at all the five continents. Toyota has been awarded a position in the top 10 fortune global 500 enterprise
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com/how_8534310_measure-quality-customer-service.html#ixzz2CdnjiaNp Stansberry‚ G. (2012). Customer Service Lessons from Nordstrom. Retrieved from http://www.openforum.com/idea-hub/topics/the-world/article/customer-service-lessons-from-nordstrom-1/ Southwest Airline Rapid Award. (n.d.). Retrieved from http://www.southwest.com/rapidrewards/overview?int=GNAVRPDRWDS&disc=&ss=0&cid=&companyName=&memberName= University of Phoenix Material. (n.d.). Retrieved from https://portal.phoenix
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