A STUDY OF CUSTOMERS SATISFACTION ON HOTEL SERVICES OF WORA BURA HUA HIN RESORT AND SPA By Ajchara Chairit A Thesis Submitted in Partial Fulfillment of the Requirements for the Degree MASTER OF ARTS Program of Public and Political Management Graduate School SILPAKORN UNIVERSITY 2010 A STUDY OF CUSTOMERS SATISFACTION ON HOTEL SERVICES OF WORA BURA HUA HIN RESORT AND SPA By Ajchara Chairit A Thesis Submitted in Partial Fulfillment of the Requirements for the Degree MASTER
Premium Marketing Customer relationship management Customer service
had lots of money to spare and the GT car market was still open for new things‚ money could still be made by building high speed‚ well finished cars‚ so it is more likely this persuaded Lamborghini to start his own company. Automobili Lamborghini SpA was founded in early 1963‚ Ferruccio bought a green-field site of 90‚000 square metres near Bologna‚ in SantAgata Bologna and work on his brand new factory started immediately. The building was erected in only eight months. This was a very modern factory
Premium Lamborghini
1-History of formation: Shangri-La’s Barr Al Jissah Resort and Spa‚ Sultanate of Oman is one of the “Top Five Resorts in the Middle East.” The competition is always tough‚ as the awards recognise the very best in luxury travel. Shangri-La’s Barr Al Jissah Resort and Spa‚ Sultanate of Oman was up against many of the region’s top resorts and is the only resort in Oman that made it to the list. Shangri-La’s Barr Al Jissah Resort and Spa‚ Sultanate of Oman is a three-hotel luxury resort that opened
Premium Hotel Oman
Analysis of possible course of action from point of view of Peter Arnell Issue: Peter Arnell is in a tough situation and faces difficult challenges to revive Clayton SpA‚ Italian subsidiary of US based Clayton Industries Inc. Clayton SpA has recorded 3 consecutive years of losses and hence gathered attention from its senior management. As the economy struggles to come out of recession‚ Peter Arnell faces 3 possible courses of development to swing the Italian subsidiary out of red. Peter’s problems
Premium Management Marketing Change
will compete in the environment within which its product offerings can be located. It includes the strategy‚ and how to implement these strategies to gain competitive advantage. Below is the marketing plan of Monique Beauty and Spa Executive Summary Monique Beauty and Spa is a company that has created a brand concept consisting of both skin care and athletic apparel utilizing multiple channels of distribution. The plan that follows explains our market‚ our value proposition and our market segmentation
Premium Marketing Strategic management
for their team members. I interviewed Krzysztof Guzik‚ Manager of Marketing and Customer Service. The company which I have choosen is Polish Uzdrowisko Iwonicz S.A.. In accordance with their official website it is first and one of the most popular SPA company in Poland. Iwonicz-Zdroj is the largest and oldest resort in Podkarpacie region‚ which attract attention patients from all over Europe. Medicinal qualities of mineral water occurring there‚ described Wojciech Oczko in
Premium Customer Customer service Sales
Director of the UCLA – NUS Executive MBA Program at the National University of Singapore‚ Singapore. Banyan Tree Hotels and Resorts had become a leading player in the luxury resort and spa market in Asia. As part of its growth strategy‚ Banyan Tree had launched new brands and brand extensions that included resorts‚ spas‚ residences‚ destination club memberships‚ retail outlets‚ and even museum shops. Now‚ the company was preparing to aggressively grow its global footprint in the Americas‚ Caribbean
Premium Brand
| | |My place of work is Dubunne Day Spa. We have various types of employees working at | | |the Spa. All of the therapist and technicians are skilled at the services they | | |perform‚ meaning that they have gone to school to become certified. The Spa is very| | |busy on a daily basis and the company
Premium Management Employment The Work
Summary The company I chose to do my research study on is Spa. I was employed with Spa for about four years‚ spending two years at their corporate headquarters located in a busy neighborhood in lower Manhattan‚ and two years at one of their busiest spas located in midtown Manhattan. During my time with the company I did notice a difference between the corporate and spa atmosphere . Ironically‚ the corporate office seemed more relaxed than the spa. Most of the employees dressed casually‚ sometimes even
Premium Management Employment Manager
Executive Summary Canyon Ranch is the gold standard in destination spas and enjoys commanding rates that are much higher than other destination spas‚ but there are signs of increasing competition. Day spas are aligning themselves with medical professional and offered services in nutrition‚ homeopathy‚ physical therapy and general medical practice. Also some hospitals were starting to provide spa treatments and wellness centers with nutritionists. Canyon Ranch is now faced with questions as to how
Premium Customer relationship management Marketing