SERVICE INNOVATION: CASE STUDY ON SPA AND MED BEAUTY AT THE SAUJANA YUSMANI BINTI MOHD YUSOFF Research report in partial fulfillment of the requirement for the degree of Master of Business Administration UNIVERSITI SAINS MALAYSIA 2010I ACKNOWLEDGEMENT BISMILLAHHIRRAHMANNIRAHIM. Praise is to ALLAH SWT‚ the most Gracious and most Merciful. The completion of this thesis would not have been a success without the efforts‚ guidance‚ and assistance‚ prayers of all the individuals and groups
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EXECUTIVE SUMMARY Wynn Resorts Limited is a publicly traded corporation based in Paradise‚ Nevada that is a developer and operator of high end hotels and casinos. It was formed on October 25‚ 2002 by former Mirage Resorts Chairmen and CEO Stephen A. Wynn. The target client base for Wynn Resorts are affluent individuals who seek the highest quality—Wynn and its sister property Encore hold more Forbes Five Star awards than any other casino resort in the world. Recently‚ Steve Wynn has taken his brand
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success this year‚ at the forefront of health and wellbeing. For the past 10 years‚ Chiva-Som is the only destination spa in the world to have consistently appeared in the top three of the Conde Nast Traveller (UK) Reader’s Travel Awards. Chosen as the “World’s Best Destination Spa” in the 2009 Travel+Leisure Reader’s Travel Awards‚ Chiva-Som is also a proud member of the Destination Spa Group and Healing Hotels of the World (Healing Hotels of the World). A secluded world of beauty and serenity‚ Chiva-Som
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Nestled within one of Florida’s most frequented tourist attractions‚ Orlando’s Walt Disney world‚ is the Contemporary Resort. One of Disney’s most popular and diverse hotels‚ the Contemporary is a prime-time location for both business and vacation overnight accommodations. The Contemporary boasts a tremendous tram system which provides easy travel to and from its pristine location alongside transportation to any and all Disney theme parks. Within their beautiful building‚ the Contemporary has numerous
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Resort management analysis: seniors market Accepting the proposition that demography represents our destiny to a large degree‚ the example in Table 1.1 focuses on one factor that is expected to influence resort futures and is susceptible to management influence‚ namely the growing significance of our seniors market. The electronic newsletter Travel Impact Newswire reports on ‘The Impact of Demographic Change’ in one of its issues. One story relates to a Mastercard Insights Report on Japan’s
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1.0 SWOT Analysis – An Overview SWOT analysis is widely used by corporation all over the world to help them in developing their corporation’s business strategy. It is a normal practice that when we conduct business strategy‚ the main point that we will look into is the strength and weakness that leads to the profit and loss of the corporation. How we tackle the strength and weakness are by conducting study on the opportunities and threats seen surrounding. SWOT is an acronym that stands for Strength
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Wynn Resorts: answer the following questions in APA Format 1. What is the importance of Mr. Steven Wynn himself‚ to the company? What potential problems could arise if he left the company? 2. What are the strengths and weaknesses of Wynn’s Macau (People’s Republic of China) strategy? 3. What are the three main issues that Wynn Resorts must focus their efforts on in order to preserve their two largest revenue sources: the Wynn Las Vegas and Macau? Mr Steven Wynn pursued his fervor as an entrepreneur
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SWOT Analysis STRENGTHS Highly Efficient store operation Expertise in inventory control Expertise in distribution and store development Global materials procurement High quality products Devotion to low-cost management and the direct coupling of production and sales at the fastest possible speed and lowest possible cost (Fast Retailing Annual Report‚ 2005). Directly engages in all product planning‚ production‚ quality control‚ distribution‚ sales and sales promotion activities
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Hotels and resorts in Indonesia ranges from an essential box with bedding to the finest five-star extravagance resorts. Expenses differ impressively over the region‚ however by and large Indonesia is one of the better deals in Southeast Asia. Here are a few accommodations that are cheap yet you do not need to worry about its quality. These places have the basic amenities and will leave you with much savings and a satisfactory stay. Ned’s Hide-Away The Ned’s family are genuine charmers. There
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MARKETING – II CASE ANALYSIS Barilla SpA (A) SUBMITTED BY: Section A Group 9 Shivani Jain Anuj Peepre C. Narayana Reddy Santosh Kumar Pushpendra Singh Ritesh Kumar Mohammed Shahbaaz Executive Summary: Barilla SpA‚ an Italian pasta manufacturer is experiencing problems in manufacturing and distribution systems caused by fluctuations in demand. To eliminate these difficulties‚ Giorgio Maggiali‚ the Chief
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