CONFLICT MANAGEMENT IN AN ORGANIZATION (A CASE STUDY OF UNIBANK GHANA LIMITED-ADUM) KWESI OPPONG-ADJEI ELIZABETH ASAFU-ADJAYE PRISCILLA ENYONAM KRAKAH JACQUELINE BEAUTY NYAAKU AMA KYEREWAA AMA TWUMWAA ANTWI A PROJECT WORK SUMITTED TO THE DEPARTMENT OFBUSINESS STUDIES IN PARTIAL FULFILMENT OF THEREQUIREMENT FOR THE AWARD OF THE BACHELOR OFBUSINESS ADMINISTRATION DEGREE(HUMAN RESOURCE MANAGEMENT) MAY‚ 2013 i STATEMENT OF AUTHENTICITY We Have Read The University Regulations Relating To Plagiarism
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Understanding Conflict Management in the Workplace Identify causes of conflict at work “Interpersonal conflict occurs between two or more persons when attitudes‚ motives‚ values‚ expectations or activities are incompatible and if those people perceive themselves to be in disagreement.” – Hunt 1982 It is safe to assume that in every workplace you are always going to get some kind of conflict from within. Conflict in the workplace can be caused by issues from groups‚ individuals or the organisation
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with the interpersonal conflict in the movie‚ one person would get upset‚ because he misunderstood the person that was giving him information. There was a lot of yelling at each other and at times the situation got worse. Making the conversation more effective with the other person would have been easier than someone telling the other person what to say. Interpersonal conflict was not handled effectively or in a good way in the movie until the end. There were many parts in the movie where Hitch
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Self-esteem has a huge toll on an individual’s interpersonal communication. Depending on if one has high or low self-esteem‚ could determine a different message then you are trying to project to others. My low-self esteem is evident when I appear to be lacking confidence in a conversation. I am also aware that because of this people often question my honesty or my level of responsibility. In reality I am both extremely honest and responsible‚ however because I lack confidence in a conversation people
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I am always so quick to look at my staff and pick out their strengths and approach their areas of growth from a strength perspective. I struggle with reflecting on my own strengths at times. The Interpersonal leadership skill is one of the strongest approach I use when leading my team. Interpersonal leadership skill gives me the best approach to balance all daily tasks‚ help maintain quality and have great productivity while still having genuine concerns for my team and the clients we serve.
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alternative to using medications to treat depression and is the most effective over a short period of time. Interpersonal therapy looks at how their relationship are and the roles of certain people within those relationships. Goals of this treatment are improved social adjustments and over time have the ability to make their own adjustments themselves (Web MD‚ 2015). The client could use interpersonal therapy to his advantage because he needs to looks at his relationships and readjust them. He needs to
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What was the lesson that you learnt from Carl Frederickson? Why? • The movie “up” is such a meaningful story. This story talks about two main characters Carl Frederickson and Russell . In past‚ Carl was a 9years old boy who has idolize famous explorer- Charles Muntz. he admires him. one day‚ carl befriends a girl named Ellie‚ she is Muntz’s fan too .So they become good friends. They have a same dream that is going to the Paradise Falls . carl and Ellie finally get married and live together
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I really was excited to write my essay on the movie Avatar which is one of my favorite films‚ it was released in 2009. This movie correlates about society and different kinds of people in it. It connects very well to all of the four perspectives. The functionalist‚ Conflict Perspective‚ and lastly The Symbolic Interaction. One of the main characters is Jake Sully‚ a former Marine who is in a wheelchair. He is very Bitter and disillusioned‚ but he’s still a warrior at heart. Jake wanted something
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ComSt 101 Exam 3 Study Guide Chapter 6: Know and understand The different filters used when selecting friends/partners (according to filtering theory) The characteristics of interpersonal communication (hint: direct‚ personal‚ etc.) Definition of self-disclosure Three types of dialectics/tensions mentioned in the text (hint: expressive-protective; autonomy-togetherness; novelty-predictability) Power interaction patterns (hint: complimentary‚ symmetrical) Types of dysfunctional communication
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Typical Behavioral Interview Questions by Category **Redundancy is evident to reveal the different WAYS questions can be asked. Coping with stressful situations and interpersonal conflicts 1. Tell me about a time when you had to cope with strict deadlines or time demands. Give me an example. 2. Give me an example of a time at work when you had to deal with unreasonable expectations of you. What parts of your behavior were mature and immature? 3. When have you had to cope with the anger or hostility
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