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    THE EUROPEAN TOUR OPERATORS CASE Table of contents Contents 1 PESTEL Analysis 4 1.1 Political Factors 4 1.2 Economic factors 4 1.3 Social Factors 5 1.4 Technological factors 5 1.5 Environmental Factors 5 1.6 Legal Factors 6 2 Porter’s Five Forces 6 2.1 Force.1 Threats of New entrants 6 2.2 Force.2 Threat of substitute products or services 6 2.3 Force.3 Bargaining power of buyers (Customers) 7 2.4 Force.4 Bargaining power of suppliers 7 2.5 Force.5 Intensity

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    Case Study Case 2.1 Hacking into Harvard The case “Hacking into Harvard” involves the applicants of some of the nation’s most prestigious MBA programs‚ who thought they had a chance to find out sooner what admission decisions the business schools made in their case. On Businessweek Online message board they saw instructions left by an anonymous hacker on how to get into schools databases and find out the decisions made. It was not hard – all schools used the same application software from Apply

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    Kabab-ji Restaurant Case Study How do customers judge the quality of a restaurant? 1- By friendly and pleasant staff ‚ helpful and knowledgeable people about the products and services they provide. 2- By restaurant hygienic and menu well presented 3- Freshness of the goods used by customers which served in restaurant Customer satisfaction. a. The price‚ quickness of service‚ and atmosphere of a restaurant affect restaurant customer satisfaction. In addition of that quality of both food

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    CASE STUDY: Merger of Zipcar and Avis Budget Group On January 2‚ 2013‚ Zipcar announced that it would be acquired by the Avis Budget Group. This merger may let staff members of both companies to feel uncertain and uncomfortable‚ especially of Zipcar and they feared that company was swallowed. Motivational problems related with finance were of major importance to employees of both companies and here too. The senior management and executive members of Zipcar company sought to gather and discuss

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    1. Identify the controllable and uncontrollable elements that Starbucks has encountered in entering global markets. Ans. I think the controllable factors that Starbucks has encountered entering the global market are similar to those in their domestic market. These factors include product‚ price‚ place and promotion. The Starbuck’s name and image connect with millions of consumers around the globe. Internally‚ Starbuck’s is able to make adjustments to fit a county’s cultural tastes and expectations

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    RISK & INSURANCE MANAGEMENT CASE – 1 a. With regard to the fuel oil prices risk: (1) Discuss how Juanita could use futures contracts to hedge the price risk. Futures contracts are one of the most common derivatives used to hedge the price risk. A futures contract is as an arrangement between two parties to buy or sell an asset at a particular time in the future for a particular price. The main reason that companies or corporations use future contracts is to offset their risk exposures

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    Case Study Assignment 1. What is the key HR issue(s) of this case? The key HR issue of this case is not having the policy written or clear. It is important make clear to everyone what the policies are and that they are applied consistently and fairly across the organization. Bruce was not clear on the proper rules of not being able to sell the company product outside. He thought what he was doing wasn’t any different than selling to family and friends‚ which the other co-worker were doing

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    u10a1 Project: Case Study COUN5239 Theories of Psychotherapy INTRODUCTION The five basic needs‚ survival‚ belonging‚ power‚ fun‚ and freedom‚ of every human being is the underlying concept of Reality Therapy. Attempting to fulfill these needs is what motivates all human behavior. Choice theory is the major construct of reality therapy and operates under the notion that all human beings are responsible for their own behavior and choices. Choices that meet one of the

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    Chapter 13 – Store Layout and Design I. Introduction to Store Layout Management. Retailers can use the retail store itself to initiate and continue their relationship with customers. A. The store itself (e.g.‚ its layout) has the potential to overcome many of the negative attitudes/emotions customers may carry as they enter a retailer’s store. 1. 2. In fact‚ no other variable in the retailing mix influences the consumer ’s initial perception as much as the retailer ’s store itself. The two

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    MO 301 Case Study Alim Leung Section 4 9/24/12 Atchinson Case 1. The terms of the psychological contract at the Atchison Corporation under the leadership of Jerome Atchison are of quality‚ integrity‚ and loyalty. Jerome Atchinson expects his employees to produce quality work and create a good environment to work in. Jerome Atchinson also expects his employees to uphold and maintain high integrity; even senior management could be discharged in cases of moral crime or dishonesty). Loyalty

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