ANALYSIS OF THE CURRENT IVR SYSTEM ANALYSIS OF THE CURRENT IVR (INTEGRATED VOICE RESPONSE) SYSTEM AT SHOP MART By: Velissa Barr Systems Analysis INF 630 Dr. Allyson Heisey Submission Date ANALYSIS OF THE CURRENT INTEGRATED VOICE RESPONSE SYSTEM (IVR) Purpose The name of the system is interactive voice response (IVR) system and the purpose of evaluation is to understand how IVR system can be made more effective and less annoying for a customer. In other words how IVR can help a customer
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skills. 28. Test tasks for assessing language competence (grammar and vocabulary). 29. Ways of assessing productive skills. 30. Communicative approach and its characteristics. Lexicology 1. Classifications of phraseological units. 2. Etymological analysis of the English vocabulary. The main sources of borrowings. 3. 4. 5. 6. 7. 8. Classification of borrowings. Reasons for borrowing. Homonymy. Sources of homonymy. Classifications of homonyms. Synonyms. Classifications of them. Sources of synonymy
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Introduction: Personal development concerned with the activities of developing one’s personality including talents and potentials‚ communication skill‚ self identity‚ life excellence‚ personal grooming‚ self confidence‚ self esteem‚ self improvement and personal relations with other. Different kinds of knowledge are required to solve problem‚ set our objectives and to take necessary actions to develop our skills. So‚ it is very important for a person to develop his own skills Unit-1.1:
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Effect of Violence In Video and Computer Games BY: De’Vaughn Rushing CS 320 Instructor: Wasmundt K‚ L Fall Semester December 12‚ 2012 Abstract It is believed that constant exposure to real life and to virtual entertainment violence may bring affective and provoke behavioral processes. Also this can possibly be leading to desensitization in adolescents. I believe that exposure to video game violence sometimes may not affect how a child acts in all cases. Some I feel this is true
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Aquino gov’t falls short of jobs‚ spending targets JOBS NEEDED. While the Philippine economy enjoyed highs in 2012‚ millions of Filipinos are in search of decent jobs. Photo by AFP. MANILA‚ Philippines - The Aquino administration has fallen short of its employment generation target of a million per year‚ while its public spending ratio continued to slide. In the Socioeconomic Report (SER) 2010-2012 released by the National Economic and Development Authority (NEDA)‚ the agency said the administration
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Philippine Literature in English REACTION PAPER ON SCENT OF APPLES This story written by Bienvenido N. Santos implies that not all Filipinos are able to live a better life in the United States. It gives readers an impression about the hardships that one of the central characters‚ Celestino Fabia‚ was still struggling in the United States despite settling there for a long time. During the war‚ the narrator spoke before an audience in Kalamazoo‚ Michigan. There he met Celestino Fabia‚ who
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BUECO5903 BUSINESS ECONOMICS ASSIGNMENTS A and B Semester 1‚ 2013 Due dates for each section are provided in the Course Description. Part B – Macroeconomics – Worth 10% of total assessment: Answer any five (5) of the following questions. Each question is worth 10 marks. Question 10: a) Which of the following are final goods and services and which are intermediate goods and services? Please explain why in your answer. (4 marks – 1 mark each) i) A windscreen purchased by
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Microeconomics 9e (Parkin) Chapter 1 What Is Economics? 1 Definition of Economics 1) All economic questions are about A) how to make money. B) what to produce. C) how to cope with scarcity. D) how to satisfy all our wants. Answer: C Topic: Definition of Economics Skill: Recognition AACSB: Reflective Thinking 2) An incentive A) could be a reward but could not be a penalty. B) could be a penalty but could not be a reward. C) could be either a reward or a penalty. D) is the opposite
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productive and effective if there are diverse opinions views and ideas in the organization‚ because an organization that creates an inclusive culture that values and respects and also make good use of the talents of its employee’s yields results. This essay is designed to explain how effective and important diversity is an organization it would also provide a general definition from different authors about the meaning of diversity and the benefits of diversity internally and externally. It would critically
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lay seeds in a moist cloth and roll the cloth with uniform folds. After some time ‚ seeds will sprout. • DINNER PLATE OR BLOTTER METHOD – seeds are placed in a plate with wet sand and then covered with sheets of moist blotting paper or with another plate . • SEEDBOX METHOD – contains moist sand 12 cm. deep in which a given number of seeds are planted.PERCENTAGE OF GERMINATION – To find the percentage of germination of a particular seed ‚ usethe rag-doll method of testing seeds
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