Customer Retention: With Special Reference to Telecommunication Industry in Sri Lanka K. A. Silva Lanka Com Services (Pvt) Limited‚ Colombo‚ Sri Lanka S. T. W. S. Yapa Department of Decision sciences‚ University of Sri Jayewardenepura‚ Nugegoda‚ Sri Lanka samanyapa@sjp.ac.lk ABSTRACT The landscape of the telecommunication industry in Sri Lanka has been changed drastically since the deregulation of telecommunication sector in early 1990s. Number of service providers has been increased
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INTRODUCTION The Architecture of Geoffrey Bawa has influenced not only Sri Lanka but also the south Asian countries. His works have been described as regional‚ traditional‚ culturally rich and often though with some qualification‚ modern. His projects are a synthesis of Modernist vocabulary and distinct contextual elements‚ rooted in regional identity and lifestyle of users. Bawa is very much a man of the end of the era - especially when seen in the context of modern movement in the west - because
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International Probe into Sri Lanka War Crimes The United Nations held a meeting about the war crimes in Sri Lanka. The war has been going on for quite some time. Since then‚ there has been little progress. The United States plans to propose a way to resolve the war crimes. This conflict will not affect in the future. This conflict does not affect my future either. The reason for this is that it is happening in another county‚ and it is also a civil situation within that country. I feel that
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Case Study Dialog Telekom Limited: Leader in Mobile Telecommunication Introduction Dialog Telekom‚ Sri Lanka’s flagship Telecommunications Company operates Dialog GSM‚ the country’s largest mobile phone network‚ and is a Subsidiary of the Telekom Malaysia Group. The company is also a key player in the Internet Service Provision Market with its state of the art ISP‚ Dialog Internet‚ and also operates Dialog SAT‚ the country’s pioneer Mobile Satellite Service Provider. Following an aggressive entry
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birthdays and anniversaries. Chocolate is also a popular impulse item‚ where purchasing is influenced by visibility in stores and by packaging. The Sri Lankan chocolate market has been dominated by many local players. But Kandos is the undisputed market leader‚ enjoying a 56% market share. The total imported brand share is less than 5% in Sri Lanka‚ which is unusual considering the fact that India as well as other markets in the region are being dominated by foreign brands‚ which account for
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Table of Contents Abstract 2 Emerging Markets 2 State of the Surf Industry 4 Barriers to Entry 6 Drivers of Surf Economy 8 Development of Surf Industry in Emerging Market 8 Case Analysis: Sri Lanka 10 Drivers of Surf Industry Development 12 Social Cultural Impacts and at-risk youth 13 Conclusion 15 Abstract This paper will explore the concept of emerging markets‚ and the profit potential of multinational enterprises
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high quality learning experiences. My humble request to all of you join me in my vision and restore the glory that was once Zahira. When my dear students leave us after the AL we want them to be able to proudly identify themselves as Zahirians and Sri
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1. Complete all of the details below and sign. 2. Hand to your lecturer OR place in the Assignment Cabinet in ACBT Reception. 3. This Cover Sheet does NOT need to be date stamped if you are placing in the Assignment Cabinet. STUDENT NUMBER: | NAME OF STUDENT: (PRINT CLEARLY)FAMILY NAME OTHER NAME(S) | COURSE: | NAME OF LECTURER:Mr SanjikaPerera | RECEIVED BY: | TITLE/TOPIC OF ASSIGNMENT:Group assignment – global
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have you come to Sri Lanka ? /what is the purpose of your visit ? To visit d. With whom have you come ? Alone e. What kind of a climate do you have in your country? Very cool (cool and hot) f. What are the main languages and what is the standard of English ? Spanish g. What is your career? restaurant h. How long do you stay here and how many places have you visited ? 25 days‚12 places i. What do you think about the hospitality of the Sri Lanka people ? perfect
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References: BBC News. Tamil Tiger Regret over Gandhi. Retrieved April 4‚ 2007‚ from the BBC News Website: http://news.bbc.co.uk/2/hi/south_asia/5122032.stm Sachi Sri Kantha; Pirabhakaran Phenomenon‚ Lively Comet Imprint‚2005;641 pp (chapters 24 to 35‚ pp.207-352‚ cover in detail the life and assassination of Rajiv Gandhi)
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