INTRODUCTION TO THE HOTEL INDUSTRY According to the British laws a hotel is a place where a “bonafied” traveler can receive food and shelter provided he is in a position to for it and is in a fit condition to receive. Hotels have a very long history‚ but not as we know today‚ way back in the 6th century BC when the first inn in and around the city of London began to develop. The first catered to travelers and provided them with a mere roof to stay under. This condition of the inns prevailed for
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5 DR AF Most people have experienced the hospitality industry. The industry is vast‚ and constantly changing to meet customer expectations. It is also a very diverse industry‚ ranging from stays in a five-star hotel to meals in a fast-food outlet. In these first two units‚ you will develop your knowledge and understanding of this exciting and fast-moving industry. You first consider the different types of businesses in hospitality industry at national and local levels. You will explore the types
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PESTEL/ PESTLE/ PEST Analysis of hospitality industry Traditionally PESTEL analysis was known as the PEST analysis and only in the modern times did the use of the word PESTLE came into being. Social part of the PEST is split into environmental factors too as those have a significant role in the strategic management these days. Along with that economic factors are split into legal factors for the same previously mentioned reason. Political Environment “These refer to government policy such as
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Title: International hotels are entering Indian market:... national and international hotela are being developed in india..India is ranked fifth among the world’s tourist hot spots‚ growing at 8.8% annually‚ according to the World Travel and Tourism Council report‚ with a huge inbound and outbound potential from the country‚” says Chanin Donavanik‚ Chief Executive Officer of Dusit International. Hotel Industry in India has witnessed tremendous boom in recent years. Hotel Industry is inextricably linked
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Review 5 1.1 Definition of hospitality industry and its workforce 5 1.2 Definition of employment turnover‚ reasons and solutions 7 1.3 Employment turnover in hospitality industry 9 1.4 Hanoi’s hospitality and its employment turnover status 10 Chapter 2: Findings from interviews- a case study of 1911 13 2.1 Status of high staff turnover in Hanoi’s hospitality industry 13 2.2 The reasons of high turnover 15 2.3 The solutions to solve the problem of high turnover in Hospitality in Hanoi 18 Conclusion
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Nordic customers boost the income of the hotel? | SchoolInternational Business Academy‚ Kolding‚ Denmark | Study programmePA Degree in Marketing Economics | Project SupervisorIvan Hassingaard | Signature of the AuthorTunde Lukacs Carl Plougs vej‚122.1.tv ___________________________________6000‚ Kolding‚ Denmark | Table of contents Chapter 1 - Introduction 6 1.1 The hospitality industry 6 1.2 The hospitality industry in Tenerife 7 1.3 Introduction of the
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Six Sigma Case Study Reducing Employee Turnover in a Hospital System The Challenge A three-facility hospital system was facing a challenge with employee turnover. Statistics showed that almost 50 percent of terminations were employees in the first year of their employment‚ a number that was more than 20 percent higher than the national average. The hospital system estimated that terminations cost as much as $2.2 million annually‚ and that reducing terminations could have significant impact
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An Integrated Research Review of Ethics Articles in Hospitality Journals 1990 to 2000 Christine Jaszay‚ Ph.D. Associate Professor Director of the Marion W. Isbell Endowment for Hospitality Ethics Northern Arizona University May 20‚200l Purpose The purpose of this paper is to review and assess the hospitality literature on ethics to result in a synthesis of the material. At the onset‚ it was assumed that there were many articles on the topic of ethics in the various hospitality journals
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INDUSTRIES Today India is one among the top ten industrial nations of the world. Industrial development has changed India’s economy from under-developed status to developing status. Industries can be classified into various types on the basis of their structure. The two main types are: 1) Manufacturing industries including heavy and light industries. 2) Small-scale and cottage industries . Manufacturing industries: Industries which are concerned with the processing or conversion of raw
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Staff Turnover as a Possible Threat to Knowledge Loss Urbancová Hana‚ Linhartová Lucie Abstract The article focuses on labour turnover as a potential threat to knowledge loss. Labour turnover results in an organizations inability to ensure knowledge continuity. In this study‚ induction was used to identify factors within organizations that determine employees’ exit from organizations. The verifiability of these factors was tested by means of correlation and regression. Subsequently‚ the presented
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