International hospitality practice Raffles Hotel in Singapore Full Situational Audit of the Raffles Hotel and Develop a Strategic Place for the next 3 Years. Cover Page: Student Number‚ Module Code‚ Title‚ Module Tutor Table of Contents‚ List of Tables‚ Figures and Appendices Introduction Explaining the Purpose of the Report Brief Company Overview (10% of the assignment mark) 400 words External Audit: analysis of relevant macro-environmental (PESTE) and industry dynamics (Porter’s
Premium Hotel Prime minister Singapore
The importance of training towards hospitality staffs in order to enhance the service quality. The Importance of Training Towards Hospitality Staffs In Order To Enhance The Service Quality. 1.1. Study background There are many ways researchers define service quality. Taylor and Cronin (1994) view service quality as a form of attitude representing a long run overall evaluation. Roest and Pieters (1997) define service quality‚ as a relativistic and cognitive discrepancy between experiences based
Premium Training Quality of service Hotel
A. Explain the following questions listed below. 1. If you were the executive committee of a hotel‚ what kinds of things would you be doing to ensure the success of the hotel? Guest satisfaction. Collect feedbacks from e-mails‚ surveying‚ in order to picture all the customer’s wants‚ needs and demands. By this‚ we will have the idea of what they want to experience during their stay in our hotel. This will follow the development of each and every department.In our principles of marketing when
Premium Management Hospitality industry Hotel
GR HOTELS INC Preliminary Report To: Andrew Mayd‚ CEO From: Chris Mell‚ CMA Subject: Analysis to increase occupancy rate Date: January 15th ‚ 2008 Introduction. The report was prepared for GR Hotels Board of Directors review. It examines current opportunities to increase profitability. Several options were examined and the most plausible solution proposed – Upgrade to upscale both hotels. This measure will increase long term profits and improve position in the
Premium Net present value Revenue Hotel
The Advantages and Disadvantages of 7 Days Inn As a typical budget hotel‚ Seven Days Group Holdings Limited established in 2005 and now‚ more than 1000 Seven Days Inn have scattered all around the China (Zhang‚ 2012). I registered to be a member of 7 Days Inn two years age‚ and have already lodged in three branch stores in different cities during my travels. Budget hotels are considered as 1 star hotel because they provide lodging at cheaper price varies from 30$-40$ per room per night. The main
Premium Hotel Lodging
free or at a cost and can be delivered electronically by computer or in printed hard copy format” Why it is important? The research process would initiate through the collection of various types of internal and external secondary data regarding both Hilton and Hilton’s competitors‚ which will be analyzed and evaluated. Such data is readily available for easy access and also bears low cost. Gathering secondary data is also less time consuming which will help to quickly provide the background for the
Premium Scientific method Research Quantitative research
categories of Marriott hotels which are separated by location and type. Each category is aimed at a different target market‚ with wealthier individuals the target of category seven hotels while individuals looking to enjoy their vacation without breaking the bank are the target of lower category hotels. While all Marriott hotels strive to bring an excellent stay to their guests‚ the old phrase‚ “you get what you pay for‚” can certainly be applied to the various Marriott hotels. Within the seven
Premium Marriott International
forward three steps on the command POST. b. To face with the guidon‚ raise the ferrule 1 inch off the marching surface by bending the right elbow slightly. After executing the movement‚ automatically lower the ferrule to the Order position. Keep the staff vertical throughout the movement. c. Execute facing movements‚ marching movements‚ Present Arms (Present Guidon)‚ and Rest movements with the unit. During manual of arms movements‚ remain at Order Guidon except for Present Arms. d. When in
Premium United States Army Left-handedness Left-wing politics
INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
Free Hospitality industry Hotel
Assignment: Staff and Administration Hospital administrators and clinical staff have varying roles and responsibilities. Both have responsibilities that are necessary for the proper and successful function of the hospital or facility. The hospital administrator is primarily in charge of all of the daily operations of the hospital. Two roles of the hospital administrator that I believe are most important are maintaining strong‚ supportive relationships with the physicians and being a strong
Premium Physician Hospital Patient