Unit 5005 Meeting Stakeholder and Quality needs – Learning outcome 2 Quality management standards in our organization 2.1 Total Quality Management‚ or TQM‚ is the process of instilling quality throughout an organization and its business processes. Many organizations that employ a system of Total Quality Management in human resources‚ etc‚ are large companies but there is no reason why Total Quality Management theory shouldn’t work in smaller businesses as well. For Total Quality Management
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well as in selected foreign countries‚ in supermarkets‚ grocery stores‚ convenience stores‚ franchised Ben & Jerry’s scoop shops and restaurants. Stakeholder and stockholder’s role and motivation Stakeholders are the parties that have interests or affected by a corporation. Analyzing Ben & Jerry’s‚ there potentially exists several stakeholders‚ including management‚ employees‚ customers‚ suppliers‚ stockholders‚ community etc. * Management Actually speaking‚ management plays a vital role
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Role of Stakeholder Paper MGT/420 June 17‚2013 Role of Stakeholder What is the role of the stakeholder in implementing a quality management process? Each stakeholder has a different part to play in this process and each have very specific roles. Most organizations already have this process put into place. The stakeholders are the individuals whom get affected the most because of the quality management process that is implemented. Role of Stakeholders in Implementing a Quality Management
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HealthSouth Impact on Stakeholders HealthSouth’s fraud impacted many of their stakeholders. Some of the stakeholders discussed below are the Directors and Management Team‚ external auditors Ernst & Young‚ the employees‚ the patients‚ and Chief Financial Officer Weston Smith. The Board of Directors and Management team engaged in several conflict of interest actions. They were the first company to be charged under the Sarbanes Oxley Act of 2002; which holds financial executives more accountable by
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question can be discussed in the stockholder vs. stakeholder debate. Although there are reasonable arguments for both – the stockholder and the stakeholder theory - I will use this paper to show that the stakeholder approach is superior and should be used for business in companies. To reach my conclusion‚ I structured the paper in the following way: The second Chapter should explain the basic idea and the basic concept of the stockholder and the stakeholder theory. Based on this explanation the following
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Stakeholders vs. Shareholders The definition of business strategy is a long term plan of action designed to achieve a particular goal or set of goals or objectives. Stakeholder is a person‚ group‚ or organization that has direct or indirect stake in an organization because it can affect or be affected by the organization’s actions‚ objectives‚ and policies. Shareholder is someone who owns shares of stock in a corporation or mutual fund. For corporations‚ along with the ownership comes a right
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Corporate stakeholders and their roles A corporate stakeholder is a party that affects or can be affected by the actions of the business as a whole. Corporate stakeholders can also refer to those groups without whose support the organization would cease to exist. The following are some of corporate stakeholders and their roles: Employees An employee is a person in the service of another under any contract of hire‚ express or implied‚ oral or written‚ where the employer has the power
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‘internal’ and ‘external’ stakeholders. Internal stakeholders of a business are members of an organisation. They consist of the employees‚ shareholders (who own the business)‚ managers and directors of the organisation. External stakeholders do not form part of the business (such as customers‚ suppliers and the government)‚ but have a direct interest or involvement in the actions of the business. 2. What is the difference between ‘stakeholders’ and ‘shareholders’? A stakeholder refers to any person
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scholarly theory that other stakeholders should have some duties— towards the firm‚ in particular—should be a pleasant relief. However‚ key lessons for managers are that responsibilities towards the firm require that managers first conduct themselves morally; and that other stakeholder responsibilities often involve moral and citizenship duties requiring collective action‚ for which business leadership may be crucial. Mutual and joint responsibilities of stakeholders separate into four general
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Stakeholders can be defined as all entities that are impacted through a business running its operations and conducting other activities related to its existence. The impact can be direct in the case of the business’s customers and suppliers or indirect in the case of the communities in which the business chooses to place its locations. Businesses must consider the needs and expectations of its stakeholders‚ though it need not consider them to be of equal importance. Certain stakeholders such as owners
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