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    Australian Journal of Business and Management Research Vol.1 No.4 [108-116] | July-2011 CUSTOMERS’ PREFERENCE FOR E – BANKING SERVICES: A CASE STUDY OF SELECTED BANKS IN SIERRA LEONE R. A. GBADEYAN (Corresponding author) BSc‚ MBA(Zaria) MSc‚ Ph.D(Ilorin) Institute of Public Administration and Management (IPAM)‚ Department of Business Administration‚ University of Sierra Leone‚ A. J. Momoh Street Tower Hill‚ Freetown‚ Sierra Leone. Email: drgbadeyan@hotmail.com(Corresponding) timigbade@yahoo

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    1. | 2003 | 2004 | 2006 | Breakeven Sales | $8‚005‚000 | $7‚890‚000 | $11‚117‚000 | Breakeven Sales Ticket | 4‚981 | 5‚177 | 7‚158 | Margin of Safety | $578‚000 | $212‚000 | -$406‚000 | The breakeven point in the number of ticket sales from 2003 to 2004 increased by 196 tickets. The breakeven point in the number of ticket sales from 2003 to 2006 increased by 2‚177 tickets The breakeven point in the number of ticket sales from 2004 to 2006 increased by 1‚981 tickets The breakeven

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    Research Analysis PESTLE Analysis: The PESTLE analysis will be used to identify and understand the important factors Starbucks must consider in all areas of the business. Political: Taxation Policy: Increase in the taxation on farmers in different countries producing coffee beans would have an impact on the pricing of Starbucks. International Trade Tariffs: Since Starbucks operates in 49 countries therefore‚ there are lots of items that the company imports and exports in different regions of

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    Pharmacy Benefit Management (PBM) is rooted in the healthcare reforms of the early 1990s. As the traditional fee-for-service system transformed to a managed care system‚ heavy emphasis was placed on cost control (Pg. 4). As a result‚ PBMs immerged to reduce pharmaceutical costs and optimize the use of medications. At first their focus was on claims processing‚ but over the years‚ they leveraged their pharmacy network to negotiate discounted rates on pharmaceuticals. This allowed the PBMs to gain

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    Introduction The Fashion Channel was a succesful cable TV network who dedicated solely to fashion and broadcast for 24/7. Founded in 1996 from two entrepreuners‚ this Channel had constant revenue and profit growth above the industry average. Woman between 35 to 54 years were it’s most avid viewers‚ according to its annual demographic survey. Beyond its basic demographics‚ the channel didn’t have much detailed information about it’s viewers nor did it attempt to market to any viewer segments in particular

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    Starbucks

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    COMPANY PROFILE Starbucks Corporation REFERENCE CODE: E86AFA79-07E1-4115-AA0C-0016416541FE PUBLICATION DATE: 8 Jun 2012 www.marketline.com COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED. Starbucks Corporation TABLE OF CONTENTS TABLE OF CONTENTS Company Overview..............................................................................................3 Key Facts................................................................

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    has been the main concern for every hotel and resort. Customers are now more valued and every effort is being made to keep them loyal to the hotel and make them permanent visitors. The hotel industry believes that higher level of customer satisfaction may result in higher levels of repurchase. Repeat purchasing is essential to a continued stream of profitability through achieving higher levels of customer satisfaction (Oliver‚ 1997). The customers’ satisfaction can be defined as “the fulfillment response”

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    ANALYSIS OF SERVICE QUALITY AND CUSTOMER SATISFACTION‚ AND ITS INFLUENCE ON CUSTOMER LOYALTY. (Passengers Survey of Domestic Full Service Airlines Company “Garuda Indonesia” in Indonesia) Mohamad Rizan Management Department of Economics Faculty‚ State University of Jakarta‚ Indonesia dr_rizan@yahoo.com ABSTRACT The aims of research are : 1) Analyzing service quality‚ customer satisfaction and loyalty of full service airlines company (Garuda Indonesia) in Indonesia‚ and 2) Testing

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    Starbucks Negative Points Starbucks is Hypocritical about community service. Although they supposedly pride themselves on being involved with projects that help improve the community‚ recycling and "making a difference in the world ‚ In actual this is not the case . The Plastic cups which they use are not recyclable‚ and even if they were‚ many Starbucks stores do not have recycling bins. Starbucks bought 2.5 billion cups for stores in North America in 2007. The 10% recycled paper cups used

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    Starbuck’s is the biggest coffee shop and is unique with excellent customer service. The founder is Howard Schwartz. Starbucks is always a place where people can just go to relax and drink their coffee beverage. Starbucks provide a top of the line quality of whole bean coffee‚ freshly brewed. There employees are called Barista‚ which they will have to be knowledgeable and know the different flavors of coffee’s that are provided along with the other things on the menu. Their employees

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