To support the rapid expansion that Starbucks was making in their retail stores‚ they also made operational changes so as to keep the costs down. One of these was to reduce the time taken and to serve each customer and cost of training the baristas by replacing the older espresso machine (Marzocco) with a push-button Verismo models. While earlier‚ using the older model‚ the barista would talk to the customers while preparing the coffee‚ the new model blocked the view and hence removed the theatrical
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Cand.Merc.International Marketing and Management Centre for Business History Master Thesis The Story of Starbucks Ea Elisabeth Finn Nielsen 201180 2470 Tina Holm Mortensen 291282 1644 Date of Hand-in: 28.11.2008 Name of Supervisor: Per H. Hansen Copenhagen Business School 2008 Ea Elisabeth Finn Nielsen & Tina Holm Mortensen | The Story of Starbucks Table of Contents Part I 1. Preface 2. Problem Area 2.1 Branding as the Root Cause 3. Literature
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Overview Russia is the largest country in the world with a total population of 143 billion and areas stretching over Europe and Asia. Formerly the dominant public of the Union of Soviet Socialist Republics (USSR)‚ Russia now is an independent country and the most influential member of the Commonwealth of the Independent States (CIS). Several governmental policies have been launched in the last few years aiming to transform the country to be more democratic with a market-oriented economy. From
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Starbucks Corporate Social Responsibility By: Allisen Brennan September 2012 Table of Contents Non Discriminatory Hiring‚ Promotion‚ & Retention Practices 3 Accessibility 3 Environmental Issues 3 Recycling 3 Green Stores 4 Energy & Water Consumption 4 Customer Relationships 4 Community Service & Investments 4 Youth Action 5 Supplier Relationships 5 Farmer Support 5 Coffee and Tea Growing Communities 5 Non Discriminatory Hiring‚ Promotion
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2-pages Executive Memo Recommendations regarding Starbucks ’ Future Internationalization “A 16 years Internationalization Strategy which led reaching one third of the world ’s countries and two thirds of earth ’s entire population .” March 2012 Consultant : Cyril-André LESAGE Introduction This short memo ’s goal is to provide some strategic advices regarding the future of Starbucks ’ internationalization. The following analysis will be divided in two main parts. First part will focus
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Starbucks Case Study 1. Starbucks serves what many would consider a basic commodity-- coffee. As a commodity‚ traditional management wisdom would dictate that vendor selection would be based upon price; the vendor with the lowest price typically earns the business. How did Howard Schwartz transform Starbucks from a shop that "specialized in selling whole arabica beans to a niche market of coffee purists" into an "upscale cultural phenomenon" (p. 2)? Be certain to identify Starbucks ’ ’service
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1. What factors accounted for Starbucks’ extraordinary success in the early 1990’s? What was so compelling about the Starbucks’ value proposition? What brand image did Starbucks develop during this period? Is the value proposition still valid in 2002? The extraordinary success Starbucks experienced during the early 1990s resulted from Howard Schultz’s passion and vision to create a coffee culture in the United States similar to the coffee culture he experienced while traveling to Italy. Schultz’s
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Starbuck’s Starbuck were founded by three people in 1971.In 1982‚ Howard Schultz joined starbucks. He was the director of retail operations and marketing. Howard also brought back coffee-bars from Milan‚ Italy. The first downtown Seattle coffeehouse that served the famous cafe latte‚ however introduced the chirstmas blend in 1985. By this time they expended through the United State and expended 17000 stores in 55 country. It is one of the third largest chain restaurant in the United States. They
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Case 1-1 Starbucks – Going Global Fast Sept. 23‚ 2012 Question#1 - Identify the controllable and uncontrollable elements that Starbucks has encountered in entering global markets. The controllable elements of marketing decisions for Starbucks include product‚ price‚ promotions‚ distribution and research. The uncontrollable elements of marketing decisions facing Starbucks include competition‚ politics‚ laws‚ consumer behaviors and level of technology. (Philip Cateora‚ 2010) Starbucks is one
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STARBUCKS IN CHINA Marketing in the host country Before entering China‚ Starbucks decided to invest in market research to analyze the best approach to reach the Chinese market by entering joint with local companies in different regions across the country which allowed a direct access to the consumer for market research purposes. Several interesting findings were made regarding market behavior in China; first of all China is a tea-based consumption market so to generate acceptance to the Starbucks
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