MBA 552 SUSTAINABLE LEADERSHIP WINTER‚ 2011 DR. PHILIP ANDERSON STARBUCKS AND SUSTAINABLITLITY KAI A. SORENSEN‚ PhD Dr.kai@hotmail.com 630.205.0333 INTRODUCTION In the July-August‚ 2010 issue of the Harvard Business Review‚ Starbucks CEO Howard Schultz was asked how he ultimately defines shareholder value: I do not believe that shareholder value is sustainable if you are not creating value for the people who are doing the work and then for customers. Quintessentially we are
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Starbucks HRM In 2005‚ Starbucks was placed second among large companies in the Fortune "Best Companies to Work For" survey. The employees are very important for every company‚ so also for Starbucks. The front-end employees have a boundary spanning position in the company. They interact with the internal and external environment of the company. That’s why it’s very important to attract the right people with the right skills and capabilities and to train those employees to improve their selves. That’s
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Starbucks is one of the largest coffeehouse companies in the wild world‚ which is started by Jerry Baldwin‚ Zev Siegl in Seattle’s Pike Place Market by selling premium-roasted coffee. Then Gordon Bowker started the company after gaining motivationfrom Peet’s Coffee. Today‚ Starbucks is the premier roaster and retailer of specialty coffee around the world which operating in more than 60 countries with about 15000 total stores until now. Regarding of the study results online‚ lots of consumers think
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2010 Starbucks Sourcing Problems: Trying to Find a way to Protect the Environment while maintaining a high quality coffee bean Starbucks Coffee Corporation is facing some strategic decisions on its current policy with regard to partnering with NGOs. Starbucks has a long history of social involvement. “CSR originated in 1994 as the Environmental Affairs Department with a budget of $50‚000; by 2002‚ the 14-member department had a budget of 6 million. (Austin & Reavis‚ 2004) Recently Starbucks completed
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Marketing Management COMM 3045 A Crack in the Mug - Can Starbucks mend it? Case Study Prepared for: Professor Pat Gardner Group Members: Kim Denis Tomas Lee Xame Chan Paul Stevens Table of Contents 1. Executive Summary 3 2. Problem Statement 4 3. Company Objectives 4 4. Company Background 4 5. Analysis 5-7 5.1. SWOT Analysis 5 5.2. Market Analysis 6 5.3. Competitive Analysis 7 6. Key Factors 7-8 6.1. Key Opportunities 7
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Abrams‚ Watchorn The Globalization of Starbucks 2.) What drove Starbucks to start expanding internationally? How was the company creating value for its shareholders by pursuing an international expansion strategy? A.) The catalyst for the international expansion of Starbucks was the vision and experiences of Marketing Director and future CEO Howard Schultz. In the early 1980s Mr. Schulz went to Italy and experienced the Italian coffee house. Starbucks under the leadership of Mr. Schulz copied
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Starbucks Analysis Driving forces: External: a) Different consumer tastes and preferences b) An already established coffee culture in Europe c) Local competitions d) Price sensitivity of the consumers e) Social concerns regarding caffeine‚ and it addictive properties also need to be considered. Internal (from the organizations’ perspective): a) To reach larger economies of scale by selling to more customers in other countries. b) To reduce the risk of over dependence
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Marketing English 1) Needs to answer to meet to satisfy 2) to create Marketing mix is composed of 4P: product‚ price‚ place‚ promotion. Umbrella brand: when a famous brand commercializes other famous brands. Icon brand: when you use the brand internationally (ex‚ Coca Cola : Coke‚ cola‚ coca..) Generic brand: when the name of the brand is used locally because it is part of your local and daily environment. Store brand: when a store commercializes his own brand because
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same argument as above‚ we see that: 5000(0.3) + 10‚ 000(0.8) = The number of people who don’t ride the bus next year. = b2 This system of equations is equivalent to the matrix equation: M x = b where 0.7 0.2 0.3 0.8 5000 10‚ 000 b1 b2 M= 5500 ‚x = and b = . For computing the result after 2 years‚ we just use the same matrix M ‚ however we use b 9500 in place of x. Thus the distribution after 2 years is M b = M 2 x. In fact‚ after n years‚ the distribution is given by M n x. The forgoing
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Katie Decker Starbucks Culture The world-wide craze known as Starbucks that has swept the nations had a very humble beginning. 1971‚ deep in the Seattle’s Pike Place markets‚ a small store was set up for roasting and retailing whole bean and ground coffee‚ tea and spices. Starbucks’ name was inspired by Moby Dick’s character in remembrance of the romance of the seas and early coffee trading traditions. This inspiration comes from the actual history of coffee‚ dating all the way back to the fifteenth
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