Ocean Carriers Objectives • Forecast pro-forma cash flows for a project • Estimate project values using Net Present Value (NPV) • Conduct sensitivity analysis for the forecast inputs Setting • January 2001 • Customer offering attractive terms on 3-year lease for a capesize carrier • Would require purchase of new carrier since existing fleet does not fulfill customer needs • Should it be purchased? Industry Dynamics • Revenue Drivers • Outlook in the: –
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Starbucks Departments &functionality Marketing Department • It is a team of over 200 developing the strategy for all customer touch points in a Starbucks store and in the digital space. This includes campaigns for our products (like a favorite‚ the Pumpkin Spice Latte) or digital marketing campaigns like social media‚ promotions‚ as well as programs like Starbucks Card‚ CRM‚ ecommerce and mobile (Digital Ventures). • Whether it’s on a mobile device or in one of our stores‚ they strive
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jingying (CEO 0f Starbucks China) $14.9 billion (total 2013) $9.17 billion(China 2013) 10.4%(2013) 200000 (total 2013)12000 (China 2013) Coasta Coffee‚ McCafe2 Company Background & History History of Starbucks In 1971‚ Starbucks opens first store in Seattle’s Pike Place Market. In 1982‚Howard Schultz joined Starbucks as the director of retail operations and marketing. Starbucks begins providing coffee to fine restaurants and espresso bars. In 1984‚ the first Starbucks® Caffè Latte
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Having installed its coffee stores across much of North America‚ Starbucks Corp. is aggressively expanding overseas -- and like other global retailing icons‚ it is finding that international fame can carry a price. Starbucks has been boycotted by anti-war protesters in Lebanon and criticized by New Zealand advocates seeking higher coffee compensations to farmers. And‚ faced with the possibility of terrorist attacks‚ the company has pulled out of Israel. Such dissent overseas recalls some of the problems
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Using Internet resources‚ identify the product attributes customers seek when buying hot coffee. (10 marks) Customer tries to find reasonable price Hint: You can classify most product attributes in terms of • price point • quality—conformance to specification (e.g.‚ with hot coffee it might be the proper temperature‚ fresh‚ and free of foreign substances) • functionality—the elements customers value in a cup of coffee (e.g.‚ taste‚ how it is served‚ store’s ambiance‚ the overall
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STARBUCKS Identify company’s identity and image being communicating to its customers. Company - Mission statement: « Our mission: to inspire and nurture the human spirit – one person‚ one cup and one neighbourhood at a time » * The store is the biggest and leading coffee shop/retailer in the world‚ with over 16‚000 stores worldwide. The corporate identity is known worldwide. * The company is known for great coffee‚ lots of choices and being fast but not for cheap coffee With
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STARBUCK in JAPAN [pic] PLAN - Introduction + Video - Presentation de la Team + Nos objectives - Concept STARBUCKS - Timeline (general + Japon) - PESTEL - Hofstede –Monochronic –comparaison Jap/USA - How STARBUCKS enterred in Japan ? Strategy Joint Venture. - Export/ Supply Process (Map) - 5porter’s Forces - Brand Pyramid - SWOT - Competition + Mapping - Marketing MIX (Product/Price/ Promotion/
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differentiation‚ and professionalism (Damanpour‚ 1991). In this context‚ organizational complexity was used to explain a Starbucks scope of service. Starbucks provides very good service and focuses on operations team. Starbucks makes its products special. They specialized in producing different product with a special test such as finch vanilla‚ Donets‚ etc. however‚ Starbucks made its self different and unique in providing special new products. The other organizational factor is an external communications
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The Starbucks experience Print Letter October 24‚ 2006 Dear Artist‚ Recently I wrote a letter about the similarity of running a business and being an artist. As usual a whole bunch of artists agreed with me‚ and a whole bunch of others told me I’d been drinking my turps. Then yesterday I picked up a reading sample--that’s book-talk for a preview of an upcoming book. The Starbucks Experience‚ Five Principles for Turning Ordinary into Extraordinary by psychologist Joseph Michelli will be
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13716002514600Case Study – Starbucks in Japan 00Case Study – Starbucks in Japan 2775585164592000 Executive Summary Thirty years ago‚ Starbucks was a single store in Seattle’s Pike Place Market selling premium-roasted coffee. Today it is a global roaster and retailer of coffee with some 17‚000 stores‚ 40% of which are in 50 countries outside the United States. In 1995‚ with 700 stores across the US‚ Starbucks began exploring foreign opportunities. The first target market was Japan. The potential
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