Marketing Management COMM 3045 A Crack in the Mug - Can Starbucks mend it? Case Study Prepared for: Professor Pat Gardner Group Members: Kim Denis Tomas Lee Xame Chan Paul Stevens Table of Contents 1. Executive Summary 3 2. Problem Statement 4 3. Company Objectives 4 4. Company Background 4 5. Analysis 5-7 5.1. SWOT Analysis 5 5.2. Market Analysis 6 5.3. Competitive Analysis 7 6. Key Factors 7-8 6.1. Key Opportunities 7
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COMPETITOR OF STARBUCKS There are the known international company that become the competitor for the Starbucks. There are: Coffee Bean & Tea Leaf The endurance and popularity of The Bean‚ as it is affectionately referred to by devotees‚ can be attributed to the high standards that were established from the beginning. From trend-setting drinks like the World Famous Ice Blended‚ to the employees who become a part of the communities they work in‚ The Coffee Bean & Tea Leaf ® has discovered the formula
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Starbucks Corporation Case Analysis Starbucks is one of the leading companies in the coffee industry‚ with more than 1‚000 retail locations around the world. Starbucks is currently reviewing its strategy for the future success of the company. Starbucks stands out from its competitors because of the memorable experience that it offers to its consumers. However‚ Howard Shultz‚ the Chairman and CEO of Starbucks Corporation‚ is questioning whether it is growing in the best way possible and could
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MBA 552 SUSTAINABLE LEADERSHIP WINTER‚ 2011 DR. PHILIP ANDERSON STARBUCKS AND SUSTAINABLITLITY KAI A. SORENSEN‚ PhD Dr.kai@hotmail.com 630.205.0333 INTRODUCTION In the July-August‚ 2010 issue of the Harvard Business Review‚ Starbucks CEO Howard Schultz was asked how he ultimately defines shareholder value: I do not believe that shareholder value is sustainable if you are not creating value for the people who are doing the work and then for customers. Quintessentially we are
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related diversification and unrelated diversification. Starbucks is the largest coffeehouse company in the world; they not only sell coffee and coffee beans also sell other drinks‚ salads‚ sandwiches and snacks. Besides they bought the Hear Music Company and develop other business except coffee. Related diversification‚ occurs when a company develops beyond its present product and market whilst remaining in the same area. For example‚ Starbucks Corporation buys roasts whole bean coffees and sells
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continuing to expand after Howard Schultz joined the business by trading in the bulk coffee sales into retail coffee sales. Nowadays‚ there are more than 2‚100 Starbucks locations in US and also around the world. For example‚ the first Malaysia Starbucks store was opened in KL plaza in 1998 throughout a joint venture with BERJAYA GROUP. Thus‚ Starbucks not only the country’s largest coffee importer and roaster for specialty beans but also larger specialty coffee bean retailer in US. SuppliersSuppliers
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price Hint: You can classify most product attributes in terms of • price point • quality—conformance to specification (e.g.‚ with hot coffee it might be the proper temperature‚ fresh‚ and free of foreign substances) • functionality—the elements customers value in a cup of coffee (e.g.‚ taste‚ how it is served‚ store’s ambiance‚ the overall experience‚ selection). Be sure to cite all references and information sources you use. • One of the important factor customers try to find hot
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Starbucks In Taiwan Learn How President Starbucks Localized An International Industry President Starbucks was established in 1998 as a joint venture of Starbucks Coffee International‚ Uni-President and President Chain Store Corporation. In a rapid expansion‚ President Starbucks has opened 233 stores in Taiwan. Continuing the innovative “Starbucks Spirit” from Starbucks founder Howard Schultz‚ President Starbucks in Taiwan also develops its own special products and marketing strategies in line
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1971‚ Starbucks has established itself as the world’s leading retailer‚ roaster and brand of specialty coffee with over with 17‚009 stores in 55 countries. The company‚ which ranks amongst the world’s top 100 global brands according to Interbrand 2006‚ has an impressive record of sales and profit growth. In FY2006 Starbucks achieved a sales turnover of $7.8 billion‚ an increase of 22% on 2005‚ and operating margin of 11.4%. In 2010 the revenue of Starbucks is $ 10.71 billion. Starbucks Headquarters
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Starbucks Corporate Citizens of the World There is currently a robust and ongoing debate about whether a companies‚ especially a publicly traded companies‚ only goal should be profit. Making money for the shareholders used to be what business was about. Now‚ more and more people are starting to believe that companies should pay more attention to social and environmental concerns that effect not just the shareholders‚ but the stakeholders and even society as a whole. The practice of
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