174 Case Study 2 Q1. Compare Pandora’s original business model with its current business model. What’s the difference between "free" and "freemium" revenue models? Pandora’s original business model was to provide users with 10 free hours of access to their website contents. Once the 10 hours has been used up‚ they will then be asked to subscribe to Pandora at a rate of $36 per month for continual access. Whereas‚ their current business model is designed where users can access their online radio
Premium Customer satisfaction Business model Customer service
Case Analysis: Minit-Lube Discussion Questions Directions: Read the case and then answer each question in short paragraph form. A substantial market exists for automobile tune-ups‚ oil changes‚ and lubrication service for more than 250 million vehicles on U.S. roads. Some of this demand is filled by full-service auto dealerships‚ some by Walmart and Firestone‚ and some by other tire/service dealers. However‚ Minit-Lube‚ Mobil-Lube‚ Jiffy-Lube and others have also developed strategies to accommodate
Premium Service system Automobile Service
Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. Headings + brief description Bii Describe the information which needs to be shown on your pay slip/statement. The following pieces of information must be shown on a pay slip:- Name Address National insurance number Tax code Deductions to pay NET PA Tax code Employment number Biii Identify TWO changes to personal information which you must report to your
Premium Service provider Service Service system
Unit 2: Health and Social Care Values Task 2B Confidentiality Confidentiality Is vital as it protects a individual from personal information being shared. Trust is really important between the service user and the service provider. It depends on whether the user is confident that the personal information will be kept confidential. An example of confidentiality in a health and social care setting is adhering to the data protection act which means that any data that is related
Premium Person Individual Service provider
M i n i C as e 4 Starbucks: Re-creating Its Uniqueness INSPIRED BY ITALIAN COFFEE BARS‚ Starbucks’s founder Howard Schultz set out to provide a completely new consumer experience. The trademark of any Starbucks coffeehouse is its ambience—where music and comfortable chairs and sofas encourage customers to sit and enjoy their coffee beverages. While hanging out at Starbucks‚ they can use the complimentary wireless hotspot or just visit with friends. The barista seems to speak a foreign language
Premium Coffee Starbucks Espresso
Starbucks started in 1971 and by creating a cozy third place to customers beyond home and work and offering a slightly higher price yet fine quality coffee‚ within 25 years‚ it had opened just over 1000 stores. In order to maintain its leadership position‚ Starbucks had continued pursuing growth opportunities by selling Starbucks products through mass distribution channels and expanding its retail footprint. Along with the rapid expansion and success‚ Starbucks has encountered financial downturn
Premium Coffee Starbucks
form of business self regulation that sets criteria for making business decisions that positively effect society and the environment. A great example of a business that takes socially responsible action is Starbucks. Starbucks is a huge coffee company that is known around the world for their efforts to make socially responsible decisions. Starbucks is socially responsible in many different areas‚ whether its the environmental improvements that have been made or ethical sourcing‚ Starbucks is always
Premium Social responsibility Corporate social responsibility
By Wendy –Zara exericse 1 Q5. Who are the customer ? The target market is broad‚ women‚ men‚ children that likes fashion and is sensitive to fashion. Q6 .Who are the customers‚ and what product/ service attributes do they consider important? The target market is very broad‚ Zara do not define their target by segmenting ages and lifestyles like what traditional retailers are doing. Its target market is working in big cities‚ with mid range income‚ a young‚ educated person that likes
Premium Sales Customer service Marketing
Case Study: Starbucks Internal Environment: IFAS a. Corporate Structure i. Howard Schultz is the chairman and chief global strategist. They have a lean corporate structure that allows a lot of money to go to employee health benefits and future growth. Employees are called “partners†Store managers are called weekly to be applauded for good work. The success of the company is directly related to its corporate structure. ii. It is not clear from the case‚ however‚ I believe that Starbucks has a corporate
Premium Starbucks Coffee Customer
Strategy‚ Organization ZARA perspective To what extent is the Zara production model relevant for other industries? The Zara’s production model is relevant to other industries because it is out of the regular productions frames. It is focused on the product and the customer; it doesn’t separate one from other‚ for Zara the homework is not done until the costumer owns its product. Buying in Zara is taking a chance‚ Zara knows its market very well and knowing this they developed strategy that includes
Free Outsourcing Management Good