Social Responsibility & Starbucks BAMMC – BA Thesis May‚ 2012 Corporate Social Responsibility – A case study of Starbucks’ CSR communication through its corporate website Bachelor Thesis in Marketing and Management Communication Sanne Sanne Bruhn-Hansen CPR: XXXXXX-XXXX Supervisor: Tomasz A. Fediuk No. of characters: Thesis: 54‚329 Abstract: 3‚492 Page 1 of 42 Sanne Bruhn-Hansen Supervisor: Tomasz A. Fediuk Corporate Social Responsibility & Starbucks BAMMC – BA Thesis
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5. TRAINING AND DEVELOPMENT AT STARBUCKS 5.1CURRENT TRAINING Initial Barista 100 Training Currently‚ Starbucks introduces its new baristas to the company through a twenty-four hour‚ nine block-training program. These blocks are broken down into hours needed‚ learning activities and who will assist with the training. According to the Partner Café‚ an online learning source for current Starbucks partners‚ the training module combines “formal learning with on the job practice and individual
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While comparing the websites of Starbucks and McDonald’s I came to the conclusion that Starbucks is much more customer oriented when it comes to their coffee selection. On the Starbucks website a customer can go online and search the many different types of coffee Starbucks has to offer. You can filter out which kinds of coffee you do not like and the website will show you exactly what you are looking for and show you the exact price. While on the McDonald’s website there is just a list of different
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1. What factors accounted for Starbucks’ extraordinary success in the early 1990’s? What was so compelling about the Starbucks’ value proposition? What brand image did Starbucks develop during this period? Is the value proposition still valid in 2002? The extraordinary success Starbucks experienced during the early 1990s resulted from Howard Schultz’s passion and vision to create a coffee culture in the United States similar to the coffee culture he experienced while traveling to Italy. Schultz’s
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Marketing English 1) Needs to answer to meet to satisfy 2) to create Marketing mix is composed of 4P: product‚ price‚ place‚ promotion. Umbrella brand: when a famous brand commercializes other famous brands. Icon brand: when you use the brand internationally (ex‚ Coca Cola : Coke‚ cola‚ coca..) Generic brand: when the name of the brand is used locally because it is part of your local and daily environment. Store brand: when a store commercializes his own brand because
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metrics were used to monitor flow of information. Apart from issues such as Training and Workload management it was observed that existing system functionality was not being utilized. There were data integrity issues throughout the process. Business Solution Detailed end-to-end process mapping from origination to loan servicing was done and 150+ process maps developed. A base lining and benchmarking exercise was carried out and 80+ metrics identified. Genpact Six Sigma and Domain experts worked with
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2013 GROUP 6 2013 GROUP 6 STRATEGIC MANAGEMENT STRATEGIC MANAGEMENT TROY UNIVERSITY TROY UNIVERSITY STARBUCK CASE ANALYSIS STARBUCK CASE ANALYSIS Instructor: Min Carter‚ Ph.D. Instructor: Min Carter‚ Ph.D. LY NGOC HUY TRAN QUOC HUY HOANG VAN VINH TON KHANH PHUONG VU NGUYEN TRAM ANH LY NGOC HUY TRAN QUOC HUY HOANG VAN VINH TON KHANH PHUONG VU NGUYEN TRAM ANH Saigon‚ May 20‚ 2013 Saigon‚ May 20‚ 2013 TABLE OF CONTENTS I. INTRODUCTION 1 II.
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Starbucks Corporate Social Responsibility By: Allisen Brennan September 2012 Table of Contents Non Discriminatory Hiring‚ Promotion‚ & Retention Practices 3 Accessibility 3 Environmental Issues 3 Recycling 3 Green Stores 4 Energy & Water Consumption 4 Customer Relationships 4 Community Service & Investments 4 Youth Action 5 Supplier Relationships 5 Farmer Support 5 Coffee and Tea Growing Communities 5 Non Discriminatory Hiring‚ Promotion
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Case study – Starbucks going global fast Summary Starbucks as a company is one of the best example of fast growth in terms of expansion. They started in Seattle and now it is possible to go buy a Starbucks coffee-cup in several countries on three continents. But still‚ it has encountered non-negligible problems that it will be important to underline. First of all‚ before even trying to get outside the United-States and becoming the great chain it is today‚ the company suffered from a kind of boycott
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Starbucks’ Expansion Starbucks’ global corporate goal is to become the leasing coffee seller and brand in each of its expansion targets. They aim to do this through their finest quality coffee and other products‚ and by means of their high-quality customer service. Right now‚ Starbucks is known around the world but its expansion plans are still not finished. The company seems to be invincible and promising in the coffee industry right now as it already has 6‚000 outlets in 28 countries with
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