Starbucks Case Study - Presentation Transcript Case 1 Starbucks: the coffee goes cold Benjamin Seigler & Mark Meyerson Q1) How is Starbucks performing? Is Starbucks in dire straits? Performance indicators ROE Du Pont analysis ROA 1. 3 ROE = Net Income / Shareholder Equity 2. 4 Du pontanaysis 3. ROA = Net income / total Assets 6 Other indicators: After reaching a peak of $40 in October 2006‚ Starbucks Share price declined by more than 75% over the next 2 years. Final quarter
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Starbucks Case Analysis August 24‚ 2008 Analysis of Current Situation Environment 1. Economic Conditions: In a time of inflation when the purchase of nonessential items is down‚ Starbucks is feeling the effects. a. 600 Starbucks locations will close by mid-year 2009 b. This represents 8.7% of the stores nationwide..affecting 44 states..88 locations in California alone. c. 12‚000 employees will lose their jobs…Starbucks will offer relocation packages to many employees‚ severances to
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INTRODUCTION OF STARBUCKS 3 II. MAIN ISSUES OF THE CASE 3 1. Situations: 3 2. Strategy: 4 III. ANSWERS TO QUESTIONS 5 Question 1 5 Question 2. 6 Question 3 7 Question 4 9 Question 5 11 Question 6 12 Question 7 14 Question 8 15 Question 9 16 IV. CONCLUSION & RECOMMENDATIONS 18 EXECUTIVE SUMMARY Our report is about analyzing Case 24: Starbucks in 2012: Evolving into a Dynamic Global Organization in the lecture Crafting & Executing Strategy. Starbucks case analysis
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I. Market Research Reveals a Service Gap at Starbucks Retail Stores In 2002‚ Starbucks was a high-growth company‚ successfully implementing ambitious retail expansion and product innovation in spite of the economic downturn. However‚ despite uninterrupted growth‚ recent market research suggested that everything was not going according to plan for the company. Starbucks built its empire on a foundation of customer service‚ but data collected in 2002 suggested that its consumer base did not feel a
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MGT-3315 2/09/13 Starbucks Case Analysis Starbucks’ mission statement is “To inspire and nurture the human spirit- one person‚ one cup and one neighborhood at a time”. The mission statement emphasizes the standards they want their company to accomplish and to uphold. They desire to increase their devotion to employees and customers‚ as well as a positive reputation in the community. Starbucks is concerned with social responsibility in its overall corporate strategy because they want to
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environment of the coffee industry is affected by many different factors. From their first store in Seattle‚ WA Starbucks learned that customers wanted a place to sit down and have a cup of coffee‚ while other customers wanted to get coffee quickly by utilizing a drive-thru. Both of these options have been added to appeal to a larger customer base. When Howard Schultz first entered the Starbucks business‚ he was struck by the philosophy of Starbucks. Starbuck not only stood for good coffee‚ but also for
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MGT 409-001 [Starbucks] case analysis Background/Problem statement (30%) Starbucks‚ as a world’s leading coffee-drinking retailer‚ provide “standardized” coffee drink and coffee related products as well as homelike experience to its customers. It has 15‚700 locations globally and set its expansion goal to 40‚000 stores worldwide while this goal has been delayed since the expansion targets for recent years have not been reached. At the same time‚ due to the intense global expansion‚ net revenue
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| Starbucks | Coffee Bean | S. (Strength) | * It is a profitable organization * It is a global coffee brand built upon a reputation for fine products and service. * It has the honor of the Fortune Top 100 Companies to Work for in 2005. * It has strong ethical values and ethical mission statement. | * Company’s marketing strategy * Company’s franchise practice * Intelligence of leader * Company’s business strategy * Outstanding quality of input and output * Experience
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External Environmental Analysis of Starbucks and the Coffee Industry Harold Brown Strategic Management March 3‚ 2011 External Analysis of Starbucks 2 Contents 1.0.0. Executive Summary ...................................................................................................................... 5 2.0.0. Company History ................................................................................................................................ 8 2.1.0. Background ..............
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Case Title: Starbucks Overview and Problem Identification This case presents an overview of the specialty coffee industry‚ which is the second most traded commodity next to oil‚ and Starbucks’ position as a market leader in this industry. Two main concerns that must be addressed‚ as Mr. Howard Schultz‚ the Chairman and CEO of Starbucks Corporation questioned‚ is whether Starbucks is utilizing its resources and capabilities to grow in the most efficient and effective way; as well as if it was
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