SKYLINE COLLEGE LANGUAGE ARTS DIVISION COMMUNICATION STUDIES 130 COURSE OUTLINE FALL 2013 Instructor: Patrick McDonnell Course Hours7-10. Room 8319 Contact Information: HYPERLINK mcdonnellp@smccd.edu Office Hour: 6-7 p.m. Room 8112 Course Textbook: Interpersonal Communication Through the Lifespan by Jones‚ Remland and Sanford: Houghton Mifflin‚ ISBN 978-0-205-56005-9 Course Classification: Credit course applicable to the Associate Degree 3 units. Three lecture hours per week. Recommended: Eligibility
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line of blended coffee beverages sold by Starbucks. It consists of coffee blended with ice and various other ingredients‚ usually topped with whipped cream. Frappuccinos are also sold as bottled coffee beverages in stores and from vending machines. Launched as an experiment in a California Starbucks‚ the frappuccino went national about 15 years ago and soon became a popular alternative to hot drinks. It looks like in a long term of life. Because Starbucks is hoping its sales will help offset the
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Using Internet resources‚ identify the product attributes customers seek when buying hot coffee. (10 marks) Customer tries to find reasonable price Hint: You can classify most product attributes in terms of • price point • quality—conformance to specification (e.g.‚ with hot coffee it might be the proper temperature‚ fresh‚ and free of foreign substances) • functionality—the elements customers value in a cup of coffee (e.g.‚ taste‚ how it is served‚ store’s ambiance‚ the overall
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1.0 Introduction1.1Origin of the Report We are assigned to prepare a report on ” Starbucks in Bangladesh: A study to explore andexecute value innovation strategies‚ distinctive capabilities and value propositionstrategies ” by our respected course instructor Sheikh Atiq Islam. We will focus on howStarbucks will enter into the market of Bangladesh‚ what will be its value promotion strategy‚what will be the pricing strategies that it will follow‚ the steps that it will take to competewith existing
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“Starbucks FDI” Case Study 1. Initially Starbucks expanded internationally by licensing its format to foreign operators. It soon became disenchanted with this strategy. Why? Because this strategy did not give Starbucks the control needed to ensure that the licensees closely followed Starbucks’ successful formula. Note: “Starbucks successful formula” refers to its basic strategy‚ which was: To sell the company’s own premium roasted coffee‚ along with freshly brewed espresso-style
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The Rise of Starbucks The Starbucks Corporation has enjoyed phenomenal growth since its early days in 1971 as a quaint coffee shop in Seattle‚ Washington. The rise of Starbucks can be directly attributed to the following factors; the emphasis placed on product quality‚ high employee standards‚ and creating the perfect cup of coffee. How a small idea became a huge business. Growing up in Brooklyn Howard Schultz had no aspirations. His only goal was to escape the struggles his working-class parents
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Commercials have become a part of life‚ you can’t live with them‚ and you can’t live without them. Every word‚ camera angle‚ movement‚ background‚ and sound can shape how a person views a product. The advertisement for Starbucks new product‚ Double Shot Espresso‚ targets Starbucks customers‚ coffee lovers‚ and those who have a difficult time getting motivated in the morning. The commercial uses a catchy song most people are familiar with to capture the audiences’ attention. The song makes the
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While comparing the websites of Starbucks and McDonald’s I came to the conclusion that Starbucks is much more customer oriented when it comes to their coffee selection. On the Starbucks website a customer can go online and search the many different types of coffee Starbucks has to offer. You can filter out which kinds of coffee you do not like and the website will show you exactly what you are looking for and show you the exact price. While on the McDonald’s website there is just a list of different
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Q1: Why do you think Starbucks has now elected to expand internationally primarily through local joint ventures to whom it licenses its format‚ as opposed to using a pure licensing strategy? First of all‚ the main point of this topic is that local joint venture gives control to Starbucks. In fact‚ the company can be really sure that licensees are following its success formula. For example‚ it allowed the company to the liberty to train the foreign working party by transferring some employees
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Starbucks A Worst Nightmare I was making a grande vanilla bean frappiccino while other customers were waiting in line to have their order taken. Business was slow that day‚ but heck‚ everyday at my job was a slow one. I would think to myself‚ Why the hell am I still working here? when this place gets no business at all. Of course‚ I work at Starbucks‚ not the ones that you see on the corner of the streets‚ but I worked at the one in Target. At my Starbucks‚ we would have one person working
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