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    Executive Summary Conflicts are inescapable in an organization. However‚ conflicts can be used as motivators for healthy change. In today’s environment‚ several factors create competition; they may be differing departmental objectives‚ individual objectives‚ and competition for use of resources or differing viewpoints. These have to be integrated and exploited efficiently to achieve organizational objectives. A manager should be able to see emerging conflicts and take appropriate pre-emptive

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    trying to eliminate conflict in organisations. Why and do you think this is a useful thing for them to do? Both the major sources of conflict and the strategies that managers can use to overcome conflict situations in organizations should be discussed in your answer. “Conflict in an ever-present process in human relations.” (Charles‚ Loomis & Loomis‚ 1965‚ as cited in Ohio State University Fact Sheet‚ 2002) Debate‚ negotiations‚ bargaining‚ disagreements‚ and other forms of conflict are part of the

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    LIVE PROJECT “CONFLICT MANAGEMENT” [pic] Company Name: Infosys Technologies ACKNOWLEDGEMENT I would like to express my sincere gratitude to my faculty guide Mrs.P.V.L.Ramana for her kind cooperation and guidance in this live project and for her helping support and valuable suggestions at every stage of this live project. This will surely help in boosting my career in future and will certainly stand in good position in my future academic

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    Presentation- 12 Angry Men Conflict Management Types of conflict: First of all‚ conflict is described as the expressed struggle of interconnected parties who perceive incompatible goals and interference from each other in attaining certain goals (Rothwell). The book describes two major types of conflict‚ constructive and destructive conflict. Destructive Conflict- characterized by domination‚ escalation‚ retaliation‚ competition and inflexibility (Rothwell) Constructive Conflict- characterized by a

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    know few about Human Resource Management. I thought its main task is to deal with the relationship inside a company. To be specific‚ as Bakhare(2010) said Human Resource Department(HRM) focuses on keeping the efficiency‚ fairness‚ productivity inside and outside of the organization. My first professional course about HRM is conflict management. This arouses my interest of exploring the connection between HRM and conflict management. Previously‚ I thought that conflict is another word of war that more

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    INTRODUCTION WHAT IS CONFLICT MANAGEMENT? Conflict occurs when two or more people do not agree on an issue or course of action. Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups. Not all conflict is bad. When conflicts are properly managed‚ positive learning experiences may result as it increases the groups ’ willingness or ability to ask questions and challenge the status quo. Conflict management seeks to limit the negative

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    Conflict Management The Five Conflict Styles The Competing Style is when you stress your position without considering opposing points of view. This style is highly assertive with minimal cooperativeness; the goal is to win. The competing style is used when a person has to take quick action‚ make unpopular decisions‚ handle vital issues‚ or when one needs protection in a situation where noncompetitive behavior can be exploited. To develop this style you must develop your ability to argue and debate

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    Conflict and Conflict Management Conflict may be defined as a struggle or contest between people with opposing needs‚ ideas‚ beliefs‚ values‚ or goals. Conflict on teams is inevitable; however‚ the results of conflict are not predetermined. Conflict might escalate and lead to non-productive results‚ or conflict can be beneficially resolved and lead to quality final products. Therefore‚ learning to manage conflict is integral to a high-performance team. Although very few people go looking for conflict

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    THE CONFLICT PROCESS The conflict process can be seen as comprising five stages: potential opposition or incompatibility‚ cognition and personalization‚ intentions‚ behavior‚ and outcomes. The process is diagrammed in Exhibit 13-1. Stage I: Potential Opposition or Incompatibility The first step in the conflict process is the presence of conditions that create opportunities for conflict to arise. They need not lead directly to conflict‚ but one of these conditions is necessary if conflict is to

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    Five Conflict Management Styles Here are the five conflict management styles according to Thomas‚ K.W.‚ and R.H. Kilmann: 1. Accommodating – This is when you cooperate to a high-degree‚ and it may be at your own expense‚ and actually work against your own goals‚ objectives‚ and desired outcomes.  This approach is effective when the other party is the expert or has a better solution.  It can also be effective for preserving future relations with the other party. 2. Avoiding -  This is when you

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