Cand.Merc.International Marketing and Management Centre for Business History Master Thesis The Story of Starbucks Ea Elisabeth Finn Nielsen 201180 2470 Tina Holm Mortensen 291282 1644 Date of Hand-in: 28.11.2008 Name of Supervisor: Per H. Hansen Copenhagen Business School 2008 Ea Elisabeth Finn Nielsen & Tina Holm Mortensen | The Story of Starbucks Table of Contents Part I 1. Preface 2. Problem Area 2.1 Branding as the Root Cause 3. Literature
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Starbucks Case Analysis Question 1: Identify controllable and uncontrollable elements that Starbucks has encountered in entering global markets. Controllable elements are the elements that can be changed in the long run‚ and usually‚ in the short run to adjust to changing market conditions‚ consumer tastes‚ or corporate objectives. Therefore‚ the controllable elements that Starbucks has encountered in entering global markets were: price of the products- cheaper products in Italy products-
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First Starbucks opened in Seattle Washington. March 30‚ 1971 Jerry Baldwin – English teacher Gordon Bowker-Writer Zev Seigl-History teacher Then… Entrepreneur Howard Schultz joined the company in 1982. Director of retail operations and marketing. Ideas of selling beverages. Then… April‚ 1984 first store to sell beverages was opened. Served 400 customer- over the 250 customer average at their best score. II Giornale Acquires Starbucks. Howard Schultz- Starbucks president
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1. What factors accounted for the extraordinary success of Starbucks in the early 1990s? What was so compelling about Starbucks value proposition? What brand image did Starbucks develop during this period? According to the case study‚ the three factors that accounted for the extraordinary success of Starbucks in the early 1990 are as follows: a. The first factor was “the coffee itself “– Starbucks believed that they offered their consumers with the highest quality coffee which was sourced from
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STARBUCKS: AN INTERNATIONAL PRODUCT BRANDING ANALYSIS An internationally recognized brand with over 16‚800 locations worldwide and is valued at $5.23 Billion as of 2005 (source: cafemakers.com/brand_recognition.html) Prepared by Florence L [Fashion Marketing Critic] LOVE COFFEE. Starbucks started its journey back in 1971‚ and has since grown to serve millions of sociable coffee-goers from around the world. With more than 16‚800 locations across the globe as of 2009‚ Starbucks is still the dominant
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Starbucks Starbucks is one of the most recognized brands in the world. It is respected for many reasons‚ and one of them is providing customers with the best coffee experience. It is also a company that values its employees and acknowledges that it could not have achieved the competitive advantage that it currently enjoys without them. • Starbucks company macro forces: First‚ Starbucks Company faced socio-cultural forces when Chicago people didn’t like dark-roasted
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Analysis the operations management of Starbucks Operations management concentrates on managing process. All operations focus on the process of input‚ transformation and output. Operations management will concern about the cost of ingredients‚ labor requirements‚ and customer satisfaction. (Heizer‚ J‚ p‚ 39). So all the operators need to concentrate on some main objects of operations management such as capacity‚ quality‚ variability‚ and queuing. They should treat the task of balancing the supply
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Scoring Starbucks: A Balance Scorecard AnalysisUniversity of Maryland University CollegeDMBA 620October 17‚ 2014Executive Summary I signed a non-disclosure agreement with my current firm. I am unable to speak to the operations‚ strategy‚ and performance of the Fannie Mae. For this reason I have chosen Starbucks to analyze. Starbucks is an organization that has a wide moat. The Balance Scorecard as created by Norton and Porter focuses on several areas‚ which include the following: Financial Perspective
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N.Y. Starbucks Baristas Lawsuit Over Tips Grinds On ABC News Baristas suing Starbucks over its tipsharing policy say the fight for extra cash is not over after a New York Court of Appeals ruling that is part of a legal battle that has dragged on through numerous courts in multiple states. http://abcnews.go.com/Business/yorkstarbucksbaristasfighttips/story?id=19508120 Your Special Blend‚ Rewarding our partners Defines all their rewards programs from stock to retirement. Starbucks prides itself on our partners
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coffee fanatics – Gerald Baldwin‚ Gordon Bowker and Ziev Siegel founded Starbucks in Seattle‚ Washington (Moon & Quelch‚ 2006). Howard Schultz‚ who is now the CEO‚ joined the marketing team. He made a trip to Italy and became obsessed with the idea of how people were drinking coffee in the cafes. A few years later Howard Schultz bought Starbucks from the three founders and started to expand the coffee brand. Starbucks is the leader in the coffee industry and is one of the most recognized brands
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