Contents Summary 1 1. Introduction 2 1.1 History of Starbucks Coffee Company 2 1.2 Development of Starbucks in China 2 2. Positive Effects of Starbucks Culture in China 3 2.1 Starbucks Corporation Culture 4 2.1.1 Influence of Corporation Culture on Leadership 4 2.1.2 Influence of Corporation Culture on Staff Motivation 7 2.2 Starbucks Brand Culture 11 2.2.1 Effects of Brand culture on Brand Positioning 13 2.2.2 Effects of Brand Culture on Product Strategies 14
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Starbucks is a premium coffee wholesaler which has strayed from its original service of coffee. The advent of newer technology has diminished the Starbucks experience. Howard Schultz‚ Starbucks chairmen‚ sent a memo on February 14‚ 2007 addressing this problem to the president and chief executive officer of Starbucks‚ Jim Donald. In the memo‚ Schultz voiced his opinion on how the rapid expansion of Starbucks is causing him to revaluate the company’s values between how it operated when it began
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Starbucks Case Facts: * Founded in 1987 in Seattle‚ Wash by Howard Shultz * World premier roaster and retailer of specialty coffees * As of April 2010: 8‚812 company owned stores‚ and 7‚852 licensed stores in more than 50 countries and annual sales of about $10 bil Company Background * Start in 1971‚ 3 academics: Jerry Baldwin‚ Zev Siegal‚ and Gordon Bowker opened Starbucks in the touristy Pikes Place Market in Seattle each invested $1‚350 and borrowed $5K from the bank
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Jens Philip Therp Retail Marketing November 28th‚ 2012 Starbucks has been the leading retailer of specialty coffee since they opened up their first store in Seattle in 1971. Today Starbucks have over 17000 stores in more than 50 countries‚ all of them with a commitment to providing the highest quality coffee in the world. In the fiscal year 2011‚ Starbucks reported all time record net revenue of $11.7 billion. Starbucks is one of the strongest retail brands in the world‚ which makes them a
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to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities
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small businesses‚ well-known private companies or even voluntary groups. The ways these organizations are structured varies a lot and even in the same business categories companies/organizations differ a lot. initially started in 1971 as a very small structure‚ run by three partners in a small shop in Seattle. By that time the company then was simply selling whole bean and ground coffee but after taking over the operation of Starbucks in 1987‚ Schultz decided to expand the company ’s business‚ which
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2012 Susy Broos Starbucks Management Coffee is one of the most beloved beverages in the world. When you think of coffee‚ one company always spring to mind - Starbucks. There seems to be one on every block. Who is one of the geniuses in charge of this force to be reckoned with? Willard Dub Hay joined the Starbucks family in November 2002 as the senior vice president. His team handles the purchasing‚ blending‚ roasting‚ recipe development‚ and the education of Starbucks employees in coffee. He
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Starbucks Corporation in China Company overview Starbucks Corporation is one of the most famous coffee retailers in the world. According to Starbucks Corporation (2012)‚ it runs over 55 countries in many regions including North America‚ Asia Pacific‚ Latin America and so forth. Starbucks headquarter is located in Seattle‚ Washington‚ USA. It has approximately 149‚000 employees. According to Starbucks Corporation (2012)‚ its company verified the income of 11‚700.4 million dollars during the
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Case Study Analysis #1: Starbucks: Delivering Customer Service. Brief Background: Starbucks was founded in Seattle‚ Washington in 1971 as a small coffee shop by three friends‚ Jerry Baldwin‚ Zev Siegel‚ and Gordon Bowker. The idea came from the premise of selling high quality coffee to consumers. However it did not evolve into the present brand until 1982 when Howard Shultz bought the company. Shultz brought about his traveling experiences from Milian‚ Italy where the coffee culture
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The Status of Starbucks For my ethnography project‚ I decided to observe the Starbucks on Rockside Road in Independence‚ Ohio. My plan was to observe the subculture of Starbucks’ customers. A subculture is defined as a “structured social inequality or‚ more specifically‚ systematic inequalities between groups of people that arise as intended or unintended consequences of social processes and relationships.” My question was twofold. Does Starbucks appeal to certain social statuses? And if so‚
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