BLUE OCEAN STRATEGY STARBUCKS Starbucks Corporation‚ generally known as Starbucks Coffee‚ is an American global coffee company and coffeehouse chain based in Seattle‚ Washington. Starbucks is the largest coffeehouse company in the world ahead of UK rival Costa Coffee. The largest coffee house in the world with 21‚160 stores in 63 countries was operating in a highly competitive market place and needed to re-define its proposition to its consumer base. The Eliminate -Reduce -Raise - Create Grid Eliminate:
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Starbucks Departments &functionality Marketing Department • It is a team of over 200 developing the strategy for all customer touch points in a Starbucks store and in the digital space. This includes campaigns for our products (like a favorite‚ the Pumpkin Spice Latte) or digital marketing campaigns like social media‚ promotions‚ as well as programs like Starbucks Card‚ CRM‚ ecommerce and mobile (Digital Ventures). • Whether it’s on a mobile device or in one of our stores‚ they strive
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jingying (CEO 0f Starbucks China) $14.9 billion (total 2013) $9.17 billion(China 2013) 10.4%(2013) 200000 (total 2013)12000 (China 2013) Coasta Coffee‚ McCafe2 Company Background & History History of Starbucks In 1971‚ Starbucks opens first store in Seattle’s Pike Place Market. In 1982‚Howard Schultz joined Starbucks as the director of retail operations and marketing. Starbucks begins providing coffee to fine restaurants and espresso bars. In 1984‚ the first Starbucks® Caffè Latte
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Having installed its coffee stores across much of North America‚ Starbucks Corp. is aggressively expanding overseas -- and like other global retailing icons‚ it is finding that international fame can carry a price. Starbucks has been boycotted by anti-war protesters in Lebanon and criticized by New Zealand advocates seeking higher coffee compensations to farmers. And‚ faced with the possibility of terrorist attacks‚ the company has pulled out of Israel. Such dissent overseas recalls some of the problems
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Using Internet resources‚ identify the product attributes customers seek when buying hot coffee. (10 marks) Customer tries to find reasonable price Hint: You can classify most product attributes in terms of • price point • quality—conformance to specification (e.g.‚ with hot coffee it might be the proper temperature‚ fresh‚ and free of foreign substances) • functionality—the elements customers value in a cup of coffee (e.g.‚ taste‚ how it is served‚ store’s ambiance‚ the overall
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Marketing Strategy in Action Starbucks-2008 Discussion Questions: 1. Based on the case information and your personal experiences‚ list at least five things you know about Starbucks. This list offers you some idea about your cognitions concerning the coffee shop chain. a. Starbucks is a 500 Fortune Company. b. They have coffee from different countries around the world. c. There is free Wi-Fi Internet connection. d. There are many Starbucks locations in the United States. e. The
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Starbucks Recruiting‚ Compensation‚ and Benefits Analysis December 7‚ 2011 By: Andrew Rucker‚ Kayla Villayvanh‚ 1 Megan Lanagin‚ Savitrii (Kiki) Rizki‚ and Zea Collentine Management 311: Managing Human Resources Professor Vandra Lee Huber Foster School of Business‚ University of Washington Introduction Our paper examines Starbucks’ human resource management practices related to recruiting‚ hiring and compensation‚ benefits. Our study focuses on the recruiting practices for Starbucks’s
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STARBUCKS Identify company’s identity and image being communicating to its customers. Company - Mission statement: « Our mission: to inspire and nurture the human spirit – one person‚ one cup and one neighbourhood at a time » * The store is the biggest and leading coffee shop/retailer in the world‚ with over 16‚000 stores worldwide. The corporate identity is known worldwide. * The company is known for great coffee‚ lots of choices and being fast but not for cheap coffee With
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STARBUCK in JAPAN [pic] PLAN - Introduction + Video - Presentation de la Team + Nos objectives - Concept STARBUCKS - Timeline (general + Japon) - PESTEL - Hofstede –Monochronic –comparaison Jap/USA - How STARBUCKS enterred in Japan ? Strategy Joint Venture. - Export/ Supply Process (Map) - 5porter’s Forces - Brand Pyramid - SWOT - Competition + Mapping - Marketing MIX (Product/Price/ Promotion/
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differentiation‚ and professionalism (Damanpour‚ 1991). In this context‚ organizational complexity was used to explain a Starbucks scope of service. Starbucks provides very good service and focuses on operations team. Starbucks makes its products special. They specialized in producing different product with a special test such as finch vanilla‚ Donets‚ etc. however‚ Starbucks made its self different and unique in providing special new products. The other organizational factor is an external communications
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