Marketing Management COMM 3045 A Crack in the Mug - Can Starbucks mend it? Case Study Prepared for: Professor Pat Gardner Group Members: Kim Denis Tomas Lee Xame Chan Paul Stevens Table of Contents 1. Executive Summary 3 2. Problem Statement 4 3. Company Objectives 4 4. Company Background 4 5. Analysis 5-7 5.1. SWOT Analysis 5 5.2. Market Analysis 6 5.3. Competitive Analysis 7 6. Key Factors 7-8 6.1. Key Opportunities 7
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MGT 4750 – Business Strategy intensive Starbucks in 2012: Evolving into a Global Dynamic Organization Has Howard Schultz done a good job since his return as Starbucks’ CEO? Why or why not? What evidence can you cite in support of your position? The return of Starbucks’ CEO was a clear success. In fact‚ the company has witnessed a great financial performance‚ since the return of its visionary CEO‚ Howard Schultz‚ who not only possesses efficient management skills but also‚ a great
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Starbucks Case Facts: * Founded in 1987 in Seattle‚ Wash by Howard Shultz * World premier roaster and retailer of specialty coffees * As of April 2010: 8‚812 company owned stores‚ and 7‚852 licensed stores in more than 50 countries and annual sales of about $10 bil Company Background * Start in 1971‚ 3 academics: Jerry Baldwin‚ Zev Siegal‚ and Gordon Bowker opened Starbucks in the touristy Pikes Place Market in Seattle each invested $1‚350 and borrowed $5K from the bank
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Case Discussion Questions 1. What factors accounted for the extraordinary success of Starbucks in the early 1990s? What was so compelling about the Starbucks value proposition? What brand image did Starbucks develop during this period? First of all‚ Starbucks has created the entire “coffee culture” in North America. From the idea to create a chain of coffeehouses that would become America’s “third place” other than home and work‚ Starbucks has become another place for relaxation and joy. This
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Case 2: Starbucks | The coffee Goes Cold | | | | | 11/3/2013 | | INDEX 1. STATE OF THE ART 3 2. STARBUCKS MISSION‚ VISION AND VALUES. EVOLUTION 4 3. ANALYSIS OF THE EXTERNAL ENVIRONMENT: PESTEL AND PORTER’S 5 FORCES MODEL. KSF’S 6 4. STARBUCKS R&C 11 5. CONCRETE STRATEGIC DECISIONS AFTER SCHULTZ COMES BACK 14 1. STATE OF THE ART The Starbucks company born from the idea of Alfred Peet‚ after that‚ Jerry Baldwin‚ Zev Siegel and the writer Gordon Bowker
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Michael Smurfit Graduate School Economics of Entrepreneurship John Cashell Starbucks Case Study Name: Cian Bolger Student Number: 14204986 Q1: In the Early 1980s‚ how did Howard Schultz view the possibilities for the emerging specialty coffee market? In the early 1980s Howard Schultz became interested in the specialized coffee market. He observed that there were only a few small coffee shops around the united states that did not have marketing budgets to expand or that they did
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Starbucks Corporation Case Analysis Starbucks is one of the leading companies in the coffee industry‚ with more than 1‚000 retail locations around the world. Starbucks is currently reviewing its strategy for the future success of the company. Starbucks stands out from its competitors because of the memorable experience that it offers to its consumers. However‚ Howard Shultz‚ the Chairman and CEO of Starbucks Corporation‚ is questioning whether it is growing in the best way possible and could
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Case Starbucks -week 1- 1. How well is Starbucks performing? Starbucks: the world’s biggest supplier of coffee drinks; but as any thing in life‚ Starbucks had its ups and downs. There’s an old saying that it is not about how you fall‚ it is about how you get up‚ and Starbucks has not disappointed when it came to getting back on its horse. The particular down began in 2000‚ when founder Howard Schultz stepped down from the CEO position and the company took a wrong turn. In numbers‚ Starbucks shares
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March 4‚ 2013 [Starbucks ] Starbucks Case Questions In the early 1980’s‚ how did Howard Schultz view the possibilities for the fledgling specialty coffee market? What were the most important factors in shaping his perspective? In the early 1980’s Howard Schultz‚ became captivated and saw possibilities in the fledgling specialty coffee market as he studied and observed that only a few Independent
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Starbucks Case Study 1. Starbucks serves what many would consider a basic commodity-- coffee. As a commodity‚ traditional management wisdom would dictate that vendor selection would be based upon price; the vendor with the lowest price typically earns the business. How did Howard Schwartz transform Starbucks from a shop that "specialized in selling whole arabica beans to a niche market of coffee purists" into an "upscale cultural phenomenon" (p. 2)? Be certain to identify Starbucks ’ ’service
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