Marketing Management COMM 3045 A Crack in the Mug - Can Starbucks mend it? Case Study Prepared for: Professor Pat Gardner Group Members: Kim Denis Tomas Lee Xame Chan Paul Stevens Table of Contents 1. Executive Summary 3 2. Problem Statement 4 3. Company Objectives 4 4. Company Background 4 5. Analysis 5-7 5.1. SWOT Analysis 5 5.2. Market Analysis 6 5.3. Competitive Analysis 7 6. Key Factors 7-8 6.1. Key Opportunities 7
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Starbucks Case Facts: * Founded in 1987 in Seattle‚ Wash by Howard Shultz * World premier roaster and retailer of specialty coffees * As of April 2010: 8‚812 company owned stores‚ and 7‚852 licensed stores in more than 50 countries and annual sales of about $10 bil Company Background * Start in 1971‚ 3 academics: Jerry Baldwin‚ Zev Siegal‚ and Gordon Bowker opened Starbucks in the touristy Pikes Place Market in Seattle each invested $1‚350 and borrowed $5K from the bank
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Q1: Why do you think Starbucks has now elected to expand internationally primarily through local joint ventures to whom it licenses its format‚ as opposed to using a pure licensing strategy? First of all‚ the main point of this topic is that local joint venture gives control to Starbucks. In fact‚ the company can be really sure that licensees are following its success formula. For example‚ it allowed the company to the liberty to train the foreign working party by transferring some employees
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Starbucks 1) Based on the case information and your personal experiences‚ list at least five things you know about Starbucks. This list offers you some idea about your cognitions concerning the coffee shop chain. The five key things that I know about Starbucks are the amount stores that opened rapidly. It grew from 6‚000 stores in 2003‚ to 16‚000 stores in 2008. I believe this was too extreme because they could miss out on some important marketing strategies such as the three elements; consumer
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Copyright © 2003 Thunderbird‚ The American Graduate School of International Management. All rights reserved. This case was prepared by Professors Michael Moffett and Kannan Ramaswamy for the purpose of classroom discussion only‚ and not to indicate either effective or ineffective management. This case draws upon information presented in “Planet Starbucks (A)” by the same authors. Planet Starbucks (B): Caffeinating the World Ten years ago‚ we had 125 stores and 2000 employees. [Today‚] we have 60‚000
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the regression‚ it would be valuable for Starbucks to place emphasis on the sales of prepaid debit cards in regions where a higher income has been documented. 2. The Null Hypothesis: There is no relationship with the number of days spent in starbucks per month (dependent variable)‚ with age‚ income‚ prepaid balance‚ cups of coffee (independent variables) The Alternative Hyphothesis: There is a relationship with the number of days spent in starbucks per month with the independent variables
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THE GLOBALIZATION OF STARBUCKS 1. Where did the original idea for the Starbucks format come from? What lesson for international business can be drawn from this? The original idea for the Starbucks format came from the 1980´s when the company´s director if marketing‚ Howard Schultz‚ came back from a trip to Italy enchanted with the Italian coffeehouse experience‚ the idea was to sell the company´s own premium roasted coffee and freshly brewed espresso-style coffee beverages‚ along with a variety
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Harvard Business Case Analysis How would you categorize Kearney’s commitment to the company? How might you change or maintain this commitment? Eugene Kearney is very committed to Old Colony Associates (OCA). Kearney is committed in that he has been with the company for 13 years‚ loves going to work every day and aspires to maintain a higher level management position. However‚ he clearly needs to make improvements to his current level of commitment to OCA. Kearney needs to realize that commitment
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Harvard Business Case: Pillsbury Cookie Challenge 1. What are the challenges that Ivan Guillen faces in his role as the marketing manager of the RBG business? What is the team currently doing to support the RBG cookies segment? Who is the team currently targeting? Mr. Guillen is facing the problem regarding the growth of volume in the segment of the Refrigerated Baked Goods (RBG). His main concern was that as the refrigerated cookie sector is the most profitable and in contrast to market volume
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Harvard Business Case: Ducati Introduction After the introduction of Federico Minoli‚ Ducati has transformed from a company on the verge of bankruptcy into one of the most profitable motorcycle manufacturers in the world. But this is not enough for Minoli‚ who currently considers entering the Harley Davidson niche: introducing a Ducati cruiser. However‚ according to the analysis below – prepared using some basic strategic questions - this would not be a very wise
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