Cand.Merc.International Marketing and Management Centre for Business History Master Thesis The Story of Starbucks Ea Elisabeth Finn Nielsen 201180 2470 Tina Holm Mortensen 291282 1644 Date of Hand-in: 28.11.2008 Name of Supervisor: Per H. Hansen Copenhagen Business School 2008 Ea Elisabeth Finn Nielsen & Tina Holm Mortensen | The Story of Starbucks Table of Contents Part I 1. Preface 2. Problem Area 2.1 Branding as the Root Cause 3. Literature
Premium Brand Coffee Brand management
1. What factors accounted for the extraordinary success of Starbucks in the early 1990s? What was so compelling about Starbucks value proposition? What brand image did Starbucks develop during this period? According to the case study‚ the three factors that accounted for the extraordinary success of Starbucks in the early 1990 are as follows: a. The first factor was “the coffee itself “– Starbucks believed that they offered their consumers with the highest quality coffee which was sourced from
Premium Coffee Starbucks Customer
This document reviews the strategy of Starbucks. Here is a SWOT analysis of Starbucks: Strengths: • Renowned organisation • Dominance- change of logo but consumers still recognising the company • Very powerful brand in the coffee industry • Worldwide stores- ability to capture key locations with many stores in close proximity • Strong ethical values • Has the lowest staff turnover in the industry • Offers other products • Stores are in visible places • Market leader- highest share
Premium Starbucks Howard Schultz
UNIQUE CHALLENGES OF INTERNATIONAL STAFFFING HR managers are responsible for staffing operations globally. There are three main ways of staffing internationally. First‚ the company can send people from its home country. These employees are often referred to as expatriates‚ or home-country nationals. Second‚ it can hire host-country nationals‚ natives of the host country‚ to do the managing. Third‚ it can hire third-country nationals‚ natives of a country other than the home country or the host
Premium Local government Employment Human migration
COMPETITOR OF STARBUCKS There are the known international company that become the competitor for the Starbucks. There are: Coffee Bean & Tea Leaf The endurance and popularity of The Bean‚ as it is affectionately referred to by devotees‚ can be attributed to the high standards that were established from the beginning. From trend-setting drinks like the World Famous Ice Blended‚ to the employees who become a part of the communities they work in‚ The Coffee Bean & Tea Leaf ® has discovered the formula
Premium Coffee
Starbucks is one of the most admired international coffee brands. As Indian economy is growing‚ Starbucks has sensed business opportunities and has entered through a joint venture with Tata Global Beverages and worked to create best business in India. Business Strategy To Generate Best Business In India: Starbucks is selecting strategy in a systematic manner by opening stores only in prominent locations to attract more consumers and starting with the small business to create best business in India
Premium Coffee
Difficult situations were faced in my facility three months ago where staffing shortage force nurses for weeks work on the floor in technician position with increased patient ratios per nurse and left patient care undone. Some technicians approach vacation time other staff members decide canceled they are working days early in the morning or fail to report‚ placing facility and staff nurses in hard situations. It created stressful environment and conflict among colleagues. We start noted that during
Premium
1971‚ Starbucks has established itself as the world’s leading retailer‚ roaster and brand of specialty coffee with over with 17‚009 stores in 55 countries. The company‚ which ranks amongst the world’s top 100 global brands according to Interbrand 2006‚ has an impressive record of sales and profit growth. In FY2006 Starbucks achieved a sales turnover of $7.8 billion‚ an increase of 22% on 2005‚ and operating margin of 11.4%. In 2010 the revenue of Starbucks is $ 10.71 billion. Starbucks Headquarters
Premium Starbucks Coffee
2. Explain the links between HR strategy/policy and national/organizational culture. Recent research suggests that the management of human resources has become increasingly important for business success. Employees are said to be one of the most valuable assets to an organization; as a result the effective management of these employees is essential. Management literature has had a tendency to associate human resource management (HRM) with firm performance. It is this link which has been the underlying
Premium Organizational culture Human resource management Management
Starbucks—Planning One thing that all managers do is plan. The planning they do may be extensive or it may be limited. It might be for the next week or month or it might be for the next couple of years. It might cover a work group or it might cover an entire division. No matter what type or extent of planning a manager does‚ the important thing is that planning takes place. Without planning‚ there would be nothing for managers to organize‚ lead‚ or control. Based on the numerous accomplishments
Premium Starbucks Coffee