MBA 552 SUSTAINABLE LEADERSHIP WINTER‚ 2011 DR. PHILIP ANDERSON STARBUCKS AND SUSTAINABLITLITY KAI A. SORENSEN‚ PhD Dr.kai@hotmail.com 630.205.0333 INTRODUCTION In the July-August‚ 2010 issue of the Harvard Business Review‚ Starbucks CEO Howard Schultz was asked how he ultimately defines shareholder value: I do not believe that shareholder value is sustainable if you are not creating value for the people who are doing the work and then for customers. Quintessentially we are
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Starbucks Case: Starbucks’ Value Chain A value chain is used to identify key areas of a corporation‚ including their resources and what they may achieve. The value chain is made up of key primary and secondary activities‚ which differentiate a business from others and creates a competitive advantage. The primary activities include inbound logistics‚ operations‚ outbound logistics‚ marketing/sales‚ and services. Secondary activities are made up of the firm infrastructure‚ human resource management
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Instructor: Shelia Fry December 16‚ 2012 Starbucks Starbucks is one of the most successful business. Starbucks opened their location in 1971 in Seattle. By 2000‚ Starbucks had over 3300 location and they still are growing. Starbucks Corporation offers hot coffee‚ cold drinks‚ coffee beans‚ tea‚ pastries and so on. In this paper‚ I will create a job description and job specification for a Starbucks employee. What form of departmentalization Starbucks should use and should the form be changed
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Starbucks HRM In 2005‚ Starbucks was placed second among large companies in the Fortune "Best Companies to Work For" survey. The employees are very important for every company‚ so also for Starbucks. The front-end employees have a boundary spanning position in the company. They interact with the internal and external environment of the company. That’s why it’s very important to attract the right people with the right skills and capabilities and to train those employees to improve their selves. That’s
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1971‚ Starbucks has established itself as the world’s leading retailer‚ roaster and brand of specialty coffee with over with 17‚009 stores in 55 countries. The company‚ which ranks amongst the world’s top 100 global brands according to Interbrand 2006‚ has an impressive record of sales and profit growth. In FY2006 Starbucks achieved a sales turnover of $7.8 billion‚ an increase of 22% on 2005‚ and operating margin of 11.4%. In 2010 the revenue of Starbucks is $ 10.71 billion. Starbucks Headquarters
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Summary: Starbucks has strong performance with record earning in the first quarer‚ strong profitable growth. Starbucks has more than 17‚000 coffee shops in about 60 countries. The outlets offer coffee drinks and food items‚ as well as roasted beans‚ coffee accessories‚ and teas. Starbucks operates more than 9‚000 of its shops‚ which are located in about 10 countries (mostly in the US)‚ while licensees and franchisees operate almost 8‚000 units worldwide (primarily in shopping
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ACCOUNTING HORIZONS Vol. 18‚ No. 4 December 2004 pp. 263XXX How Do Earnings Numbers Relate to Stock Returns? A Review of Classic Accounting Research with Updated Evidence D. Craig Nichols and James M. Wahlen SYNOPSIS: An extensive body of academic research in accounting develops theory and empirical evidence on the relation between earnings information and stock returns. This literature provides important insights for understanding the relevance of financial reporting. In this article‚ we summarize
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growth and become one of the great retailing stories of recent history by making exceptional coffee drinks and selling dark-roasted coffee beans and coffee-making equipment that would allow customers to brew an exceptional cup of coffee at home. The Starbucks brand was regarded as one of the best known and most potent brand names in America and the company had firmly established itself as the dominant retailer‚ roaster‚ and brand of specialty coffee in North America. It already had over 1‚500 stores in
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Baldrige: 1. In the video Schultz‚ the CEO‚ states that need to believe in their core purpose and the values they have. This relates to the leadership section within Baldrige. Specifically it relates to the Vision and Values. He is a senior leader who is expressing his commitment to the company’s basic values. He talks about how it is important to link the heritage and tradition of the company with their innovation. This shows his strong commitment to the company’s vision and values because the
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coffee shop in the world - Starbucks. Having subsequently examined the theory of globalization‚ in my report I would like to reveal the features due to which this theory can be applied to Starbucks and to show how it really works in the real life. Company overview Website: www.starbucks.com Founded: 1971 Country of origin: USA. Number of outlets: 20‚366 Commercial and economic activities of the company: 1. Starbucks owns more than 20‚366 stores. 2. Starbucks is the largest coffee shop
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