Blackwell Science‚ LtdOxford‚ UKFSTFood Service Technology1471-5732Blackwell Publishing Ltd‚ 20055••2334Original ArticleCulture and performanceT. Øgaard‚ S. Larsen & E. Marnburg Peer review Organizational culture and performance – evidence from the fast food restaurant industry Torvald Øgaard‚* Svein Larsen*† and Einar Marnburg* *The Norwegian School of Hotel Management‚ Stavanger University‚ Stavanger‚ Norway; †Department of Psychosocial Science‚ University of Bergen‚ Bergen‚ Norway Abstract
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Culture in organisational change Culture of different countries: Hofstede (1980) and his power distance rating. Nestle – have offices in Switzerland and the Phillipines‚ and need to implement changes from top down in the Phillipines compared to Switzerland – as there is a high power distance (Hofstede 1980) so the staff would not take note of the changes if it was not communicated from Management NHS – trying to implement similar culture to Virginia Mason‚ which is based on the Toyota Production
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Organizational Metaphors Maria F. Shoemaker South University April 19‚ 2012 Organizational Metaphors The two metaphors that I am about to describe to you are machines and organisms. I am also going to note what each metaphor suggests about how humans and their behavior are perceived in the organization. I will also let you know the similarities and differences in the two metaphors. Also conclude on how the ability to switch between metaphors might enhance effective leadership and organizational
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1 Introduction Organizational culture‚ which is also called corporate culture‚ is an idea in the field of organizational studies and management which describes the psychology‚ attitudes‚ experiences‚ beliefs and values (personal and cultural values) of an organization. It is a new type of enterprise management theory and an important development of modern management science component which raised in the 1980s. It has been defined as "the specific collection of values and norms that are shared by
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“With increasing globalization‚ organizational culture will be more important than national culture”. Discuss and critically evaluate this statement. As our world becomes increasingly globalized‚ a term used by marketing guru Theodore Levitt to depict extensive developments and advancements in communications and technology‚ resulting in an emerging worldwide cultural homogeneity (N. Asgary and A. Walle‚ 2002‚ The Cultural Impact of Globalization: Economic Activity and Social). With the diversification
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Introduction Modernists perceive organisations as tangibly factual bodies operating in the reality. When the organisation has been well designed and managed‚ the systems of actions and decisions made will be driven by the norms of rationality‚ efficiency and effectiveness to realize the organisation goals such as mission and vision. (Hatch‚ 1997) Critical Theorists view organisation as places where inequalities in power relations will dominate‚ resulting in the exploitation and estrangement of proletariat
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Lecture 4 Organisational Culture and Change [Stephen P. Robbins & Mary Coulter‚ 2012‚ Management‚ 11th Ed.‚ Pearson‚ Essex‚ England] 1. What is organizational culture? 2. Strong cultures 3. Where culture comes from and how it continues 4. How employees learn culture 5. How does culture affects managers 6. Changing organizational culture 7. Current issues in organizational culture Note: This topic represents the managers’ internal environment‚ thus‚ is a continuation of Lecture 3: The
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Topic: Organizational culture is fundamentally about symbolic meaning and as such cannot be managed. Discuss. Since the last decade the concept of culture has been used by some organizational researchers and managers in order to show the overall environment and ongoing practices which are made by the organizations in order to handle people or to maintain the values of the organization. Organizational culture means that the ways in which people in organizations are linked through shared values
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Introduction Culture is the characteristics of a particular group of people‚ distinguished by everything from language‚ religion‚ cuisine (food)‚ social habits‚ music and arts. In other words‚ it is defined as the “ the collective programming of the mind of one category of people which is different from other category of people where mind refers to the way of thinking‚ feeling and behaving”. This gives people a sense of who they are‚ their belongings and social behavior. Different anthropologists
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Abstract Over 4‚600 articles have examined the topic of organizational culture since 1980. (Chad A. Hratnell‚ Amy Yi Qu‚ and Angelo Kinicki‚ 2011(667). The impetus behind much of this research is the belief that organizational culture is an important social characteristic that influences organizational‚ group‚ and individual behavior. Organizational culture is used to guide employees toward desirable behaviors as well as to develop high performers (Sherwood 1988; O’Reilly 1989(498)). Moreover all
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